Tag: senior marketing manager
Re-engage Your List (Before a Campaign or Promotion)
Re-engage Your List (Before a Campaign or Promotion)
Transcript
Alright. Happy New Year, everybody. Very excited.
Today’s call is a good one all about reengaging your list, keeping in with line with the team, and you all have your workbooks with you as well. But I’m gonna quickly walk you through, you know, some of the stuff that’s in the workbook, but then I also want you to look at the different kind of emails, that you wanna send out for reengaging your list before a launch.
So without further ado, let’s get started. Good to see everyone’s faces. Like, okay. I can see Abby and Claire. Yay.
Awesome.
So sharing screen.
And okay. For some reason, it’s not sharing screen.
Alright.
Call bids.
Let’s oh, so how do we activate call subscribers for higher conversions? Y’all should be able to see my screen.
Alright. Abby, I can see you. Can you nod if you can see my screen?
Okay. Great.
Perfect. Here’s what we’ll be covering. What is reengagement? Why do you need it? The three key elements or basics of reengagement and the FOMO plus flow strategy for those reengagement emails that you wanna send out.
So first up, reengagement by definition is the process of reengaging or reconnecting with subscribers on your email list, with inactive subscribers on your email list.
Not so so much as a privilege of, like, okay. I wanna clean my email list. Yes. That’s a gold side benefit. I will get to that. But to reignite their interest and interaction with your brand, with your business, with your offers, with your content.
So you can also use a reengagement campaign with leads that are not entirely active but are low on engagement, you know, like, segment people who haven’t opened an email in a while, not just the, you know, like, the three months, six months, and ninety days that we recommend for reengagement campaigns, but, like, maybe people who’ve opened an email but not, you know, like, really clicked through anything and things like that. But, technically, you want to really, definitely reengage with all the subscribers who haven’t even opened a single email over the last minimum of nine ninety days, especially especially if you’ve been sending emails to them.
So this is key. If you’ve not emailed your list for six months, then using a reengagement campaign to clean out call subscribers isn’t gonna help you. What you would need would be a reengagement campaign to actually connect with those subscribers to begin with. So just keep this in mind.
For the purpose of this training, we’re gonna talk about cleaning up inactive subscribers and reconnecting with inactive subscribers, keeping in mind that you have been emailing them regularly.
Now why do you wanna do that? Because people may not be opening your emails for a variety of reasons, but they may still have purchase intent.
So they may still be interested in what you have to offer. They may still be, you know historically, data has shown us, and I’m sure all of you would see this if you would, like, look at your buyer data as well. You would always have buyers who buy after being on your email list for two years or sometimes, you know, two and a half years. So there would be periods of time in those two two and a half years where they may not have opened any of your emails.
Simply. I know a lot of people do this, and this is something I speak to clients about as well. It’s like where after ninety days, they have an automation that just goes ahead and, you know, starts sends them an email like, hey. We’re gonna unsubscribe you, from this.
So I know they call that a reengagement sequence, but that’s not a reengagement sequence. That’s like, okay. Heads up. We’re gonna bump you off our list.
So the idea here is for you to reengage with subscribers who may not have opened an email for whatever reason, but are still interested and may still have purchase intent.
Also, reengaging your subscribe you know, your inactive subscribers is more cost effective than acquiring new ones. So you wanna kinda keep that in mind too.
And then, of course, like I said, cool side benefit, you clean up your email list. It improves deliverability. You have more people connecting with your emails. Like, that’s of course, you don’t want people on your list who aren’t interested in what you have to offer at all.
So when you don’t have a reengagement sequence, you’ll find it does tend to impact deliverability.
You may get skewed data on email performance.
Also, lower conversions from non buyers because sometimes you may go straight from emailing your list to to prelaunch, and you have this whole like, a few thousand people in your call subscribers who may get open it one odd email but have no context, may have, you know, not kind of or have forgotten about you, may not have any idea about what your offer is. So it does skew data in so many different ways.
What are the three key things you wanna keep in mind when you’re planning out your engagement sequence? The first is segmentation.
So subscribers who have not engaged or opened your emails, like, that’s, like, the easiest. Like, ESPs, like, it make it so much easier easier for you to just, you know, find the segment of people who haven’t opened your emails for three months, six months, or twelve months.
There are a couple of caveats here.
If you have a lot of organizational subscribers on your email list So I’m talking about dot e d u, dot at at guest dot g o e, but I I’ve seen this a lot with dot e d u subscribers.
Most of them have these really strong, systems set in place where what happens is their software opens the email automatically and clicks through all the links to ensure that there’s not like this, no malware, and things like that. So that does so those subscribers, they would show as active, but they may not technically be opening your emails. I wouldn’t want you to overthink this state here, though, because manually shifting all of them out and all of that can be tiresome, but I just want you to keep in mind that sometimes, if you have a lot of organizational subscribers, your cold subscriber data may not be entirely accurate.
Having said that, for the sake of simplicity, let’s just look at subscribers who’ve not engaged with or opened your emails for the last ninety days, six months, or twelve months.
I found using a ninety day kind of a period works really well, keeps your list nice and fresh.
You also may wanna segment and send, wait list subscribers your engagement sequence, especially if you haven’t emailed them for ninety days or more. A lot of our clients, we found, would have a wait list for their courses, but would not be sending anything to that wait list segment, other than the occasional, here’s a new podcast episode that I published or here’s a new piece of content that I’ve shared and things like that.
So we would find that a wait list. While they would have a wait list, it was not terribly engaged. So also using the especially before a launch, you wanna look at the wait list segment as well. Then, of course, incentivization.
Why should they care about your you know, why would they bother?
And, again, note here, an incentive does not always mean a discount, does not always mean a free gift. It could just be great content that aligns with the goal of why they signed up in the first place. And I’ll share examples of this with you in a bit when we look at the example emails.
And then we’ve got cadence. So when will you send these emails out? Like, at what duration?
What’s what’s the cadence here?
Usually, recommend spraying them out over three to six days. So either one day after the other, if you’re sending out three emails. Yeah. That’s the beauty of the sequence is, like, you don’t need a ton of emails.
A reengagement sequence could actually just be, like, three emails and help you do your job. You could maybe have, like, more than three emails and, like, replicate one of the emails that I’ll share with you. You know, so you have, like, say, maybe four or five emails. But also remember, because you’re heading into a launch, you will have a prelaunch sequence as well.
You what you wanna do here is have your reengagement sequence kick in, say, you know, about two weeks before your prelaunch sequence kicks in because that would help you get clean up your list and then have your prelaunch sequence come in and continue that momentum.
Alright. The FOMO plus flow strategy.
So this strategy essentially taps into good old fashioned loss aversion, something that you oh, you don’t wanna lose, and curiosity.
We show them what we they already have access to, which is, like, your great content, that they may, you know, no longer get regularly in the email, and then use intrigue to pique their curiosity about what’s coming up next, AKA your launch.
It could be your webinar. It could be a challenge, whatever it is, your launch vehicle. Right?
And why it works is simple because most people don’t like losing access to something that they feel that they already own. Also, curiosity does trigger anticipation and a desire to know more. Both work really well to get people to stick around.
So here’s how we wanna implement it.
We wanna remind them of the value they already have access to. It’s something that they didn’t lose, you know, so tap into that loss aversion while teasing something exciting to come.
Curiosity. It’s a loss aversion, but curiosity use both of them together.
I generally go with a three mil sequence, but like I said, you can always have more. It’s you know, you wanna test out, say, five, go for it. Let me know how it does.
A six day sequence. So I spread it over six days, so there’s a day between the emails.
Day one, you kick off the sequence of FOMO. Day three, reinforce the message, create curiosity. And day six, like, final chance, letting you know if you don’t hear you know, if you don’t click through, we will be going ahead and unsubscribing you, or my ESP is gonna be going ahead and unsubscribing you, and you could always sign up later.
So what do these emails look like? The first email, you’re leading with loss aversion. So the purpose of the email is essentially to highlight the value that they may have forgotten that they get from your content, they get from your emails, and you jump in and nudge them to check it out.
Course tone, you wanna keep it warm, appreciate it, non judgmental. I am not a big fan of the okay. My I’m you know, my ESP charges me per per subscribers, so I’m gonna be removing you since you’ve not used this or guilt tripping them into it.
But, again, that’s, like, the tone I would recommend. It kinda all depends on what your brand tone and voice is like. Core message, you’ve got x waiting for you. Don’t miss out. Click to access now.
Example subject line, have you seen these yet? Instead of or it could be, okay. We’ve missed you. So just kind of reinforcing the fact that there’s something that they may be about to lose access to.
So this is a reengagement sequence that we sent out for the CB brand. So it’s very straightforward. It’s not too long. Afram, looks like it’s been a while since you’ve had a chance.
Just check out some of our emails. Business can be hectic. Inboxes can get crowd life can get busy. Inboxes can be crowded.
So you wanna take a quick minute to share a few juicy pieces of content you may have missed out on. As a reminder, what do our emails do? They serve up fresh new strategies to help you write conversions and grow yourselves, build a more profitable business. They also bring our newly published blog articles straight to your inbox.
And then we lead it to what they what’s been published in the past, what’s been some what’s been popular.
But at the same time, we give them an easy out, like, okay. As entrepreneurs who deal with chronic illness, our parents and value taking time off, we know that checking email isn’t often on our list of to dos, so we hope you don’t mind this friendly enough so you can enjoy the content you signed up for when you joined this community.
And then we also give them, like, a, you know so incentivization, more free content, more content here from the blog, something that they’ve been you know, they would regularly get access to, and then this is, like, another evergreen opt in that they would you know, they can sign up for.
Email number two is the look behind the scenes, which is you know, kind of gives them taps into curiosity by teasing something exciting and new coming up. This could be your live webinar. This could be if you are going evergreen and you have a new evergreen recorded webinar. It could be that.
Again, intriguing, playful. We’ve been working on something for you. Catch up. Sorry.
But here’s, you know, what you may also wanna catch. But then remember, this email is only going to go to people who did not open the previous email.
So that is something to kinda keep in mind when you’re setting up the automation for this is email limit two will only go to people who did not open or click through from the previous email. Anyone who opens or clicks through gets removed from the automation.
So this is the second email. I love a good behind the scenes first name. So since it’s been a while since you had a chance to check should be what we are up to. Here’s a peek behind the curtain.
When can I have a delicious rich pack with techniques training to help you get those first thousand and next one thousand subscribers without running ads? OneGen will serve all organic lead generation strategies coming right up, my friend, and you’ll get them delivered straight to your inbox, but only if you stick around for a bit. If even the teeniest teensiest, just curious, tap here, you’ll automatically go just to put. When you click here, we automatically tag them as interested.
The automation kicks in. No email address needed. They get removed from the call subscriber sequence. Everything’s great.
And then also, since you haven’t this is something that I added in, does not mean you have to. If you wanna remind them of what the brand is all about or who you are, you may wanna link to your about page, which is what we did. So since you haven’t had a chance to check out our content emails recently, you may have gotten who we are and wondering who is this right now person, this may help refresh memory. This link basically takes them to the about page.
And then the last email, use it or lose it.
So this one essentially just taps into urgency and combines both those factors like, hey. You know?
Last email, last chance, we’ll be removing you from our email service, but no pressure. Maybe it’s not the right time for you.
You could either stay with us or move on. So yeah.
Last chance to see what’s next. Again, this email will only go to people who did not open the previous two emails.
And this is what that would look like.
So hey there. This is a friendly last chance reminder. You’re about to lose access to our weekly emails that bring tactical strategies and fresh paper copywriting recipes to your inbox. Over the last few days, we’ve shared a few samples of these like this, like this, or this.
But if selling more courses, digital products, and memberships isn’t one of your goals this right now, we get it. Clarity has changed. Businesses evolve. That’s cool.
Should you not click on any of the links above, you’ll not hear from us again. Alternatively, you can unsubscribe here. This would link to the unsubscribe link. If you’re yawn, that’s it.
So all of these emails you’ll notice are really short. They offer value. They help them see what they have access to, and they pique curiosity.
So with that, you wanna keep your emails short, conversational, and, like, visually appealing, especially if you have a like, visually and I say visually appealing, it means, like, plenty of white space as well, or if you wanna include GIFs or branded images, if that’s part of your brand identity, go for it.
You wanna use personalized subject, lines and, you know, content as well. Conditional messaging is your frontier, especially if you have multiple opt ins. So you wanna remind them that, hey. You wanna you signed up for this.
So that tells us you’re interested in a, b, and c. Or if you’ve got like I said, if you’re sending reengagement email to your wait list, you may wanna remind them about that. So you don’t have to, like, write a whole different sequence. You can just use conditional messaging and include those in your email.
Test timing and frequency. So like I said earlier, I have this set up as a three email sequence for our subscribers.
You wanna test out five days. You wanna test out a longer time span. Go for it. But don’t just set them and forget them. Keep an eye on your engagement promotions or automations to see how they’re doing.
As a rule, you shouldn’t do that with pretty much all your automations, but I know how it can get, because you can have, like, a whole bunch of these, or, like, different automations running in the background, but reengagement automations are definitely one of those you wanna kinda keep an eye on as well to see how are they doing in the background.
Oops. Sorry.
Setting this before a launch is super awesome because you clean up your list to improve deliverability and can increase conversions.
I guess that helps.
And having the sequence set up as an automation to run every ninety days makes it one less thing for you to remember and do, but it also what it does is it ensures that your list is all clean and clean and fresh. So, yes, you wanna send it before launch, but better still, what you may wanna do is just set it up as an automation, have it run-in the background every ninety days for people who have not engaged with your emails, and so that your list is always clean and fresh.
Cool.
That was a quick training. You now know what reengagement emails are, where are they essential, what are the tricky elements, and how to use the strategy, the formal plus flow strategy.
So let’s look at questions.
Cool.
Questions about this or anything else copy or email related? Go for it.
Yes, Joseph.
Pera, out of curiosity, is this is a reengagement sequence something that you would spend time optimizing? And if so, how would you optimize it?
Yeah. That’s a good very good question. And the answer is yes. And I’ve done it in the past for clients as well who have had reengagement sequences running.
But we noticed not only was were the open rates low, there weren’t a lot of peep like, the automation was just cleaning out whole bunches of people because people weren’t really opening those emails. Right? So they were losing a lot of subscribers, which is why I said you wanna set these up, but you wanna keep an eye on this and then optimize it. No one wants to spend money acquiring subscribers only to lose them ninety days down the line, Especially if your business or your clients’ business are you know, they’re running ads, they’re spending money as well.
So why would they want people who are, a, not opening emails, and, b, just getting unsubscribed ninety days or six months down the line. So absolutely yes and yes. I’ve done it in the past. Highly recommended.
And something that I always ask as well when I’m starting to work with a client is whether they have a re engagement sequence. And if they have, then I definitely take a look at it. It’s like like a five minute take for me to see whether or not it’s performing. For me to optimize it, it’s a different thing.
That makes sense.
That makes Okay. Cool.
Yeah.
Awesome.
Do you have any, like, best practices around the optimizing part? Or does it So obviously, you wanna spend on that?
Yeah. It depends, of course. But you obviously wanna see whether those emails are are being opened to begin to begin with. Are people connecting with the content?
And then, of course, if the first step is where I would start is, like, seeing the open rates. If people are not opening those emails, that is where I would start. And then the email copy itself, sometimes what happens is the emails don’t align with the tone and the the voice of the brand because, at least in our case, what I found in the past is, like, clients have just used, like, standard templates for these. So there’s a big disconnect between how they usually would speak in an email versus the reengagement emails, which is one reason why those don’t do well.
That’s awesome. Thank you.
You’re welcome. Katie. Hey.
Hey, Berna.
I am wondering about so I think you and I are both on ConvertKit and both in the creator network, and I think I actually get a, like, trickle in of subscribers from your, recommendations.
But what I have noticed is that thank you.
What I have noticed is that, like, just from my not super thorough analytic review, but just clicking through the people who are coming in there, that lots of them never open a single email.
And so I was wondering what you are doing in terms of a welcome sequence for people who arrive via the Creator Network.
If you have any tips on that, just to actually have those subscribers, like, engage in any way.
Yeah. No.
Full disclosure, that is we did have a welcome sequence for people from Creator Network, but that is one thing that I wanna rework this year and kind of link it to the, we have an opt in, the five x email, like, five x zero email sales track five x zero course sales, email course. That often has been working really well. So I wanna kind of hook that up. So I’ve pulled it down, but what I’ve found that works best for subscribers who come via creator network is to, a, acknowledge that, you know, hey.
So we’re gonna see and I think now ConvertKit has that functionality where you can acknowledge like, you can kind of include that conditional messaging that they’ve come in from this particular creator’s network, and let them know, you know, how you’re similar and also, you know, what would you be doing different. Because the reason most people join is because of the there’s some sort of an alignment Mhmm. There. So you let them know.
Like, for instance, you would say, hey. Great to see that you’ve joined from the Content Bizro, you know, email community. So excited to have you here.
Like them. Here’s what you’ll find. But you’ll also get a, b, and c linked to some of your best content, maybe even include, you know, your, like, your best performing opt in, which is what I’m gonna be doing now with with ours.
So that would be conditional formatting based on the source referrer.
Exactly. Okay. Kit has a great I think they already have a built in automation for it as well. I can look at it and send it to you, or you could, like, find it in your automation library, but I’m pretty sure they have it. Yeah.
Yeah. Well, I reached out to them because I couldn’t figure out how to set up a welcome sequence for the creator network, and so they shared a template.
So I can I’ll I’ll start there.
Yeah. Yeah. But I also know there’s another way to go about it, and I’m not blanking on it. But I will look it up and send it to you.
I think Jason Bresnik shared it with me, a while ago about how to include it. So I’ll tag you if I find that. Yeah. Thank you so much.
Yeah. You’re welcome.
Any other questions?
No?
Just leave it. Nothing. Will I be sharing these slides? I could do that if that’s helpful.
Yeah. Okay. Cool. Will do. K. So how is it going with with your goals around visibility and what you wanted to kind of build?
It’s it’s going well, kind of. No. I’m working on it right now, so I had to come up with a business name since I’m switching to an agency.
Just I got my name. I’ve been gathering, like, ideas for content building, and figuring out, like, which days I’m gonna post. So that’s what I’ve been doing this week coming off of the Christmas break and all of our snow days that we’re having this week.
But I’m wanting to get at least the first draft of, like, a Substack article written this week. And then I’m playing with the idea of doing video, but I also have three content ideas based on that Substack for LinkedIn on top of it.
Awesome. Great. I was supposed to have those with the name. That would be cool.
Yeah. I’m excited too.
So I’ll keep you up to date.
Great. Cool. Claire. Hey. Yeah. Hi.
I have questions about cold email because I know that you started off with cold email and managed to somehow magically unlock this channel.
So I’ve, I’ve set up my very first campaign, and I’m feeling like, sort of, like, tense about it.
I was wondering if you have any, like, resources that I should be looking at, or maybe I could send you my my, like, first reach out message. I’ve written, like, a ton of things, and I chose the best one and decided to not do AB testing because it doesn’t allow you to track open rates anyways.
Or Yeah.
Yeah.
Awesome. Yeah. Pretty much. Oh, I am I’m also automating it. I’m not writing it. So I’m writing personal outreach on LinkedIn.
But on email, because I have this database that I’ve landed upon, I thought I might as well set up something automated and just hope I attract the right one. Is that is that an okay strategy to not personalize every single one?
Okay.
Alright. So there are two schools of thought there.
One, yes, you’re right. I am a huge fan of cold email. Like, I were you know, it’s, like, how we got our first few clients. I still would use it.
And yeah.
But when here’s the thing. To give you context, like, we started our business way back in two thousand eleven. Like, there were no tools and things like that. And even if they were, they were only for, like, really, you know, big companies and get yeah.
So it was a lot of manual work, a lot of personalizing and all of that.
These days, you do have the benefit of using different tools and, yeah, speeding things up. I would say give it a shot, test it out, see how it works.
That said, I have found cold emails to work the best when I have personalized them, but I also know that that’s not very scalable. So if you’re looking for scale, I would say use the tool, send out the bulk emails, see how it goes.
I mean, I’m not necessarily looking for scale. I’m just looking to find something that, like, works. I want something to get someone to say like, oh, that sounds interesting.
That’s all I want.
I’m happy to personalize, but I don’t know what to say. Like, what am I gonna say?
I read your latest LinkedIn post just like every other person, and it was interesting, but not that intelligent.
Okay. I’ll give you an example. Okay. Thank you. I co pitched a podcast, a a pretty big one, and how I co pitched them was by referencing a comment I left on their Instagram because I’d heard the podcast episode.
So Okay. This person had done a podcast episode talking about a particular book that that I found really helpful for our daughter. So what I did was after I listened to that podcast episode and here’s the thing. I’m, like, actually generally, you know, interested in that person’s work.
So after I heard that podcast episode, I went to their Instagram, on the latest post and let them know that, hey. Just finished listening to this episode of yours and loved that book recommendation. Have already gotten it for our team. Very excited to dig in.
And then a few days later when I had a great idea for a podcast episode for her, you know, I pitched her saying, okay. I know, you know, I’d like I just finished listening to this. I know you’ve done these these topics in the past, but I was wondering if this would be a good add on for you know, in continuation with what you’ve talked about. To give context, I’ve been listening to your podcast for a while.
In fact, I’ll, you know, I loved your episode you did on this. I had, you know, even commented letting you know how helpful it was and that we ordered this particular book, giving the name of the book as well, for our daughter. So that’s how I personal that that’s the level of personalization I would I would do.
I recently landed an a really cool international paid speaking gig that I will talk more about later once I’m allowed to, in a similar way where I was on the person’s email list, email them back, letting them know, you know, why I’m on their email list even though I don’t really fit their profile, etcetera, etcetera. Wing being, yeah, I would say personalized your cold emails if you’re not looking to scale.
We’ve given FedEx cold emails. Another person I would recommend, I’ve not used her courses or content, but I have collaborated with her a lot in the past, and she’s also taught a call session for one of our programs, Laura Loper.
She’s, you know, really great with cold emails as well. If nothing else, like, even if you don’t work with her, maybe you could hire her for a consult to, you know, look at your cold email strategy and help you kind of improve. In fact, cool story, someone who who consulted with Laura for their cold email pitched us, and it was such a good cold email because we did respond, get on a call with them, and may even be working with them. So well drafted cold emails do work, for sure. I’ve been on both sides of the equation.
Personally, I enjoy the personalized cold emails. They don’t have to be highly personalized, but but they should have some kind of context.
Yeah. So Yeah. Okay. Cool. Thank you so much. That was really helpful, and thanks for the for recommendations in the chat as well. Appreciate it.
You’re welcome. Katie, did you have a question?
I did. And then I thought of another question.
And now the more recent question is eluding me.
Cold emails.
No. Okay. Sorry. But the original question was around, just kind of on this topic of, like, engage keeping your email subscribers engaged, I I dramatically called my list, just before Black Friday, of about a thousand subscribers who had primarily entered through a bundle, like a summit Mhmm. Occasion.
It was the Lizzie’s Christmas party. I’m sure you like yeah. And, it really messed with my head because I had this really dramatic growth. And so I had this feeling that I I had kind of a really targeted audience on my email list. And then when I had this dramatic growth, I started to really question, like, what are these people here for? What do they wanna hear from me? That kind of thing.
And then, ultimately, they were so unengaged that I ended up like, so many of them ended up being deleted. So I was wondering because, like, with list building as a priority, summits and bundles and that kind of, you know, situation can seem like a really easy way to get a lot of subscribers in one go. What strategies do you recommend to, like, make sure that you’re in the right bundles, I guess, or, like, that you’re actually going to want the audience that you’re growing, from those opportunities, and how do you engage them once they sign up?
Yeah. That’s such a good point. And one of the reasons why we, like, actually, like, stopped participating in summits for the most part because it was just, like, you’re doing so much work for this with, like, getting people in. And, yeah, being, I like, mine kinda basically participate only in, like, I think, two, maybe three summits, like, that we’ve been in over the like, we would still say yes to behind the launch. Breadhouse is one. We get really high quality subscribers from there. And then, of course, CopyChat is another one.
But the strategy we found that works really well is, again, a, being very, very selective, about what you’re pursuing. When you find yourself in huge bundles, here’s what happens. And full disclosure, I do it all the time too. If there’s a bundle I wanna get, I would very rarely use my personal or business email address to sign up.
Most people have a dummy email address, and so do I, which I know it would mess with, you know, your numbers and things like that. But the thing is, like, it is so hard when you’re signing up for, like when you as a consumer are signing up for a big bundle because you are all of a sudden going to get emails from sixty, seventy, eighty business owners.
What I found works best is to be a part of a smaller, more select bundle. We did one last year for Crystal Church. They were, like, I think, six people in there.
Did it bring us a thousand subscribers? Absolutely not. It got us, I think, three hundred odd subscribers.
But those subscribers have since then gone on to sign up for consulting sessions or opening emails.
So I feel it’s so much better to be more intentional, like, as a business owner about the bundles you’re participating in. And if you are participating in a bigger bundle, I would say then, yeah, you would need your engagement sequence in place, and you would want a welcome sequence that really encourages new people to reply and let you know who they are or even, you know, hey.
Periodically, I get on calls with people. So, you know, like, letting them know that you could you know, you’d be reaching out to them to chat with them and things like that. But for the most part, based on and this is, again, my experience, again, not, like, I’m not I’m not speaking for people who had huge success, but I found, like, huge bundles.
You may get more subscribers, but eighty, ninety percent of them would be using dumb email addresses.
Mhmm. Okay. Yeah. That checks out with my with my experience and also the overwhelm that you feel as a subscriber when you get that many emails. So, just wondering, have you ever experimented with the strategy of sending, like, one email immediately after and then or, like, what would your thoughts be on strategy of saying, like, hey. I know your inbox is overwhelming right now.
Like, I’ll reach out in a month once things have quieted down, or do you think that that is just going to It’s not.
People are going to forget. They are simply gonna forget if you give them a month to kind of settle in on things quiet and down. So you definitely want to, you know, start engaging with them right away, and you definitely want to start, you know, getting them to engage with you more importantly right away, either over on social or anywhere else, or better still, get into another one of your opt ins. Like, I have found and which is why I’m doing this with the creative networks. I have found that, you know, when you move people from the source they’ve come in to, you know, another more more targeted, more segmented, you know, opt in, it works really, really well.
Okay. Thank you. That’s really helpful.
You’re welcome. Amazing. Great. Well, Jess, good to see you. Jessica, hey. You have a question?
Sorry. I interrupted you. Sorry. Is that okay if I have a question? Okay. I just Of course.
Okay. I just wanted to get kind of some just really quick feedback on my messaging for my new personal brand, which will be the Obsessed Writer, but really about what is different from my thing than others in the book launch, publish, all that kind of thing. And the thing that really seems to resonate with I did interviews with Joe and Talia and Rai and a bunch of other people, for the who are the ICPs. And it seemed that the thing that really appealed to them was this part about, yes, launching a book is like step one, but it’s the rest of it that seems to be more interesting to them.
So the ongoing leverage of the book for PR and, you know, all the things. So I’m trying to start my work with my messaging. And I’m just wondering how this idea of books as brands or books into a brand, into someone’s personal brand, is that I just feel like I need a not a tagline, but I need a phrase to start so I can start going off of that. I’m just I’m struggling a little bit around how to capture what I’m really about.
Does that make sense?
Yeah. Yeah. Of course. And, honestly, Jessica, like, I feel and everyone who’s in the room, feel free to weigh in.
But what I feel you do when it comes to book publishing is you help people see turn their book as a building block for their brand. So books that are building blocks for your personal brand. Books that are building blocks that get you that that speaking gig that get you those, you know, the clients that you’re looking for. So it’s not just publishing a book for the sake of publishing a book.
A lot of people help you do that, but what you’ll help them do is take that book and turn it into a a really well oiled, well leveraged vehicle for growing their personal brand.
Okay. Thank you.
How I see it.
Okay. No. It’s great. Thank you.
Can I add something, Jessica?
Please.
So when you’re talking and you’re saying, like, book as a brand, like, I don’t know that brand. I like the alliteration.
What is coming more to my mind is something like it’s like a catalyst or it’s like it’s like something that it’s like, yes, you have this book, but then all of a sudden you’re gonna have this, like, explosion of things that are gonna come from the book.
You know what I mean?
So it’s like speaking opportunities and, like, yeah, meeting appearances and podcasts and, it’s like like, that’s kinda what my brain was doing while you were talking about it. It’s like, yes. You like, the book, and that’s where we’re gonna start, but then it’s like, boom. There’s gonna be this, like, bigger thing, and I don’t think the word brand is, like, the right direction.
Mhmm.
Yeah. I I think you and I have minds that make pictures the way because that’s exactly what my brain does as well. And, yeah, I agree. It’s like, I’ve thrown around when you said catalyst, I was like, oh, yeah.
That was why I was thinking the word engine. But when you were describing it, it was more like an ecosystem Yep. In my brain. You know?
So, yeah, I have to figure that.
Okay. That’s great feedback, Jess. Thanks.
You’re welcome.
I was actually thinking the word blow up as well, and then I was like Book that blow yeah.
I love that. Yeah.
That’s great. Thank you. Blow up or something like that?
Or Yeah.
Thanks, Katie.
Yeah. That could be some fun, like, visuals.
Yeah. Absolutely. That’s great. Thank you so much.
Well, great. Perfect. Jess does not have any questions.
No. I’m good.
Thank you.
Does yeah. Okay. Cool. Well, we can wrap up a little early, and I will see y’all in the Slack channel.
Catch y’all soon. Bye.
Transcript
Alright. Happy New Year, everybody. Very excited.
Today’s call is a good one all about reengaging your list, keeping in with line with the team, and you all have your workbooks with you as well. But I’m gonna quickly walk you through, you know, some of the stuff that’s in the workbook, but then I also want you to look at the different kind of emails, that you wanna send out for reengaging your list before a launch.
So without further ado, let’s get started. Good to see everyone’s faces. Like, okay. I can see Abby and Claire. Yay.
Awesome.
So sharing screen.
And okay. For some reason, it’s not sharing screen.
Alright.
Call bids.
Let’s oh, so how do we activate call subscribers for higher conversions? Y’all should be able to see my screen.
Alright. Abby, I can see you. Can you nod if you can see my screen?
Okay. Great.
Perfect. Here’s what we’ll be covering. What is reengagement? Why do you need it? The three key elements or basics of reengagement and the FOMO plus flow strategy for those reengagement emails that you wanna send out.
So first up, reengagement by definition is the process of reengaging or reconnecting with subscribers on your email list, with inactive subscribers on your email list.
Not so so much as a privilege of, like, okay. I wanna clean my email list. Yes. That’s a gold side benefit. I will get to that. But to reignite their interest and interaction with your brand, with your business, with your offers, with your content.
So you can also use a reengagement campaign with leads that are not entirely active but are low on engagement, you know, like, segment people who haven’t opened an email in a while, not just the, you know, like, the three months, six months, and ninety days that we recommend for reengagement campaigns, but, like, maybe people who’ve opened an email but not, you know, like, really clicked through anything and things like that. But, technically, you want to really, definitely reengage with all the subscribers who haven’t even opened a single email over the last minimum of nine ninety days, especially especially if you’ve been sending emails to them.
So this is key. If you’ve not emailed your list for six months, then using a reengagement campaign to clean out call subscribers isn’t gonna help you. What you would need would be a reengagement campaign to actually connect with those subscribers to begin with. So just keep this in mind.
For the purpose of this training, we’re gonna talk about cleaning up inactive subscribers and reconnecting with inactive subscribers, keeping in mind that you have been emailing them regularly.
Now why do you wanna do that? Because people may not be opening your emails for a variety of reasons, but they may still have purchase intent.
So they may still be interested in what you have to offer. They may still be, you know historically, data has shown us, and I’m sure all of you would see this if you would, like, look at your buyer data as well. You would always have buyers who buy after being on your email list for two years or sometimes, you know, two and a half years. So there would be periods of time in those two two and a half years where they may not have opened any of your emails.
Simply. I know a lot of people do this, and this is something I speak to clients about as well. It’s like where after ninety days, they have an automation that just goes ahead and, you know, starts sends them an email like, hey. We’re gonna unsubscribe you, from this.
So I know they call that a reengagement sequence, but that’s not a reengagement sequence. That’s like, okay. Heads up. We’re gonna bump you off our list.
So the idea here is for you to reengage with subscribers who may not have opened an email for whatever reason, but are still interested and may still have purchase intent.
Also, reengaging your subscribe you know, your inactive subscribers is more cost effective than acquiring new ones. So you wanna kinda keep that in mind too.
And then, of course, like I said, cool side benefit, you clean up your email list. It improves deliverability. You have more people connecting with your emails. Like, that’s of course, you don’t want people on your list who aren’t interested in what you have to offer at all.
So when you don’t have a reengagement sequence, you’ll find it does tend to impact deliverability.
You may get skewed data on email performance.
Also, lower conversions from non buyers because sometimes you may go straight from emailing your list to to prelaunch, and you have this whole like, a few thousand people in your call subscribers who may get open it one odd email but have no context, may have, you know, not kind of or have forgotten about you, may not have any idea about what your offer is. So it does skew data in so many different ways.
What are the three key things you wanna keep in mind when you’re planning out your engagement sequence? The first is segmentation.
So subscribers who have not engaged or opened your emails, like, that’s, like, the easiest. Like, ESPs, like, it make it so much easier easier for you to just, you know, find the segment of people who haven’t opened your emails for three months, six months, or twelve months.
There are a couple of caveats here.
If you have a lot of organizational subscribers on your email list So I’m talking about dot e d u, dot at at guest dot g o e, but I I’ve seen this a lot with dot e d u subscribers.
Most of them have these really strong, systems set in place where what happens is their software opens the email automatically and clicks through all the links to ensure that there’s not like this, no malware, and things like that. So that does so those subscribers, they would show as active, but they may not technically be opening your emails. I wouldn’t want you to overthink this state here, though, because manually shifting all of them out and all of that can be tiresome, but I just want you to keep in mind that sometimes, if you have a lot of organizational subscribers, your cold subscriber data may not be entirely accurate.
Having said that, for the sake of simplicity, let’s just look at subscribers who’ve not engaged with or opened your emails for the last ninety days, six months, or twelve months.
I found using a ninety day kind of a period works really well, keeps your list nice and fresh.
You also may wanna segment and send, wait list subscribers your engagement sequence, especially if you haven’t emailed them for ninety days or more. A lot of our clients, we found, would have a wait list for their courses, but would not be sending anything to that wait list segment, other than the occasional, here’s a new podcast episode that I published or here’s a new piece of content that I’ve shared and things like that.
So we would find that a wait list. While they would have a wait list, it was not terribly engaged. So also using the especially before a launch, you wanna look at the wait list segment as well. Then, of course, incentivization.
Why should they care about your you know, why would they bother?
And, again, note here, an incentive does not always mean a discount, does not always mean a free gift. It could just be great content that aligns with the goal of why they signed up in the first place. And I’ll share examples of this with you in a bit when we look at the example emails.
And then we’ve got cadence. So when will you send these emails out? Like, at what duration?
What’s what’s the cadence here?
Usually, recommend spraying them out over three to six days. So either one day after the other, if you’re sending out three emails. Yeah. That’s the beauty of the sequence is, like, you don’t need a ton of emails.
A reengagement sequence could actually just be, like, three emails and help you do your job. You could maybe have, like, more than three emails and, like, replicate one of the emails that I’ll share with you. You know, so you have, like, say, maybe four or five emails. But also remember, because you’re heading into a launch, you will have a prelaunch sequence as well.
You what you wanna do here is have your reengagement sequence kick in, say, you know, about two weeks before your prelaunch sequence kicks in because that would help you get clean up your list and then have your prelaunch sequence come in and continue that momentum.
Alright. The FOMO plus flow strategy.
So this strategy essentially taps into good old fashioned loss aversion, something that you oh, you don’t wanna lose, and curiosity.
We show them what we they already have access to, which is, like, your great content, that they may, you know, no longer get regularly in the email, and then use intrigue to pique their curiosity about what’s coming up next, AKA your launch.
It could be your webinar. It could be a challenge, whatever it is, your launch vehicle. Right?
And why it works is simple because most people don’t like losing access to something that they feel that they already own. Also, curiosity does trigger anticipation and a desire to know more. Both work really well to get people to stick around.
So here’s how we wanna implement it.
We wanna remind them of the value they already have access to. It’s something that they didn’t lose, you know, so tap into that loss aversion while teasing something exciting to come.
Curiosity. It’s a loss aversion, but curiosity use both of them together.
I generally go with a three mil sequence, but like I said, you can always have more. It’s you know, you wanna test out, say, five, go for it. Let me know how it does.
A six day sequence. So I spread it over six days, so there’s a day between the emails.
Day one, you kick off the sequence of FOMO. Day three, reinforce the message, create curiosity. And day six, like, final chance, letting you know if you don’t hear you know, if you don’t click through, we will be going ahead and unsubscribing you, or my ESP is gonna be going ahead and unsubscribing you, and you could always sign up later.
So what do these emails look like? The first email, you’re leading with loss aversion. So the purpose of the email is essentially to highlight the value that they may have forgotten that they get from your content, they get from your emails, and you jump in and nudge them to check it out.
Course tone, you wanna keep it warm, appreciate it, non judgmental. I am not a big fan of the okay. My I’m you know, my ESP charges me per per subscribers, so I’m gonna be removing you since you’ve not used this or guilt tripping them into it.
But, again, that’s, like, the tone I would recommend. It kinda all depends on what your brand tone and voice is like. Core message, you’ve got x waiting for you. Don’t miss out. Click to access now.
Example subject line, have you seen these yet? Instead of or it could be, okay. We’ve missed you. So just kind of reinforcing the fact that there’s something that they may be about to lose access to.
So this is a reengagement sequence that we sent out for the CB brand. So it’s very straightforward. It’s not too long. Afram, looks like it’s been a while since you’ve had a chance.
Just check out some of our emails. Business can be hectic. Inboxes can get crowd life can get busy. Inboxes can be crowded.
So you wanna take a quick minute to share a few juicy pieces of content you may have missed out on. As a reminder, what do our emails do? They serve up fresh new strategies to help you write conversions and grow yourselves, build a more profitable business. They also bring our newly published blog articles straight to your inbox.
And then we lead it to what they what’s been published in the past, what’s been some what’s been popular.
But at the same time, we give them an easy out, like, okay. As entrepreneurs who deal with chronic illness, our parents and value taking time off, we know that checking email isn’t often on our list of to dos, so we hope you don’t mind this friendly enough so you can enjoy the content you signed up for when you joined this community.
And then we also give them, like, a, you know so incentivization, more free content, more content here from the blog, something that they’ve been you know, they would regularly get access to, and then this is, like, another evergreen opt in that they would you know, they can sign up for.
Email number two is the look behind the scenes, which is you know, kind of gives them taps into curiosity by teasing something exciting and new coming up. This could be your live webinar. This could be if you are going evergreen and you have a new evergreen recorded webinar. It could be that.
Again, intriguing, playful. We’ve been working on something for you. Catch up. Sorry.
But here’s, you know, what you may also wanna catch. But then remember, this email is only going to go to people who did not open the previous email.
So that is something to kinda keep in mind when you’re setting up the automation for this is email limit two will only go to people who did not open or click through from the previous email. Anyone who opens or clicks through gets removed from the automation.
So this is the second email. I love a good behind the scenes first name. So since it’s been a while since you had a chance to check should be what we are up to. Here’s a peek behind the curtain.
When can I have a delicious rich pack with techniques training to help you get those first thousand and next one thousand subscribers without running ads? OneGen will serve all organic lead generation strategies coming right up, my friend, and you’ll get them delivered straight to your inbox, but only if you stick around for a bit. If even the teeniest teensiest, just curious, tap here, you’ll automatically go just to put. When you click here, we automatically tag them as interested.
The automation kicks in. No email address needed. They get removed from the call subscriber sequence. Everything’s great.
And then also, since you haven’t this is something that I added in, does not mean you have to. If you wanna remind them of what the brand is all about or who you are, you may wanna link to your about page, which is what we did. So since you haven’t had a chance to check out our content emails recently, you may have gotten who we are and wondering who is this right now person, this may help refresh memory. This link basically takes them to the about page.
And then the last email, use it or lose it.
So this one essentially just taps into urgency and combines both those factors like, hey. You know?
Last email, last chance, we’ll be removing you from our email service, but no pressure. Maybe it’s not the right time for you.
You could either stay with us or move on. So yeah.
Last chance to see what’s next. Again, this email will only go to people who did not open the previous two emails.
And this is what that would look like.
So hey there. This is a friendly last chance reminder. You’re about to lose access to our weekly emails that bring tactical strategies and fresh paper copywriting recipes to your inbox. Over the last few days, we’ve shared a few samples of these like this, like this, or this.
But if selling more courses, digital products, and memberships isn’t one of your goals this right now, we get it. Clarity has changed. Businesses evolve. That’s cool.
Should you not click on any of the links above, you’ll not hear from us again. Alternatively, you can unsubscribe here. This would link to the unsubscribe link. If you’re yawn, that’s it.
So all of these emails you’ll notice are really short. They offer value. They help them see what they have access to, and they pique curiosity.
So with that, you wanna keep your emails short, conversational, and, like, visually appealing, especially if you have a like, visually and I say visually appealing, it means, like, plenty of white space as well, or if you wanna include GIFs or branded images, if that’s part of your brand identity, go for it.
You wanna use personalized subject, lines and, you know, content as well. Conditional messaging is your frontier, especially if you have multiple opt ins. So you wanna remind them that, hey. You wanna you signed up for this.
So that tells us you’re interested in a, b, and c. Or if you’ve got like I said, if you’re sending reengagement email to your wait list, you may wanna remind them about that. So you don’t have to, like, write a whole different sequence. You can just use conditional messaging and include those in your email.
Test timing and frequency. So like I said earlier, I have this set up as a three email sequence for our subscribers.
You wanna test out five days. You wanna test out a longer time span. Go for it. But don’t just set them and forget them. Keep an eye on your engagement promotions or automations to see how they’re doing.
As a rule, you shouldn’t do that with pretty much all your automations, but I know how it can get, because you can have, like, a whole bunch of these, or, like, different automations running in the background, but reengagement automations are definitely one of those you wanna kinda keep an eye on as well to see how are they doing in the background.
Oops. Sorry.
Setting this before a launch is super awesome because you clean up your list to improve deliverability and can increase conversions.
I guess that helps.
And having the sequence set up as an automation to run every ninety days makes it one less thing for you to remember and do, but it also what it does is it ensures that your list is all clean and clean and fresh. So, yes, you wanna send it before launch, but better still, what you may wanna do is just set it up as an automation, have it run-in the background every ninety days for people who have not engaged with your emails, and so that your list is always clean and fresh.
Cool.
That was a quick training. You now know what reengagement emails are, where are they essential, what are the tricky elements, and how to use the strategy, the formal plus flow strategy.
So let’s look at questions.
Cool.
Questions about this or anything else copy or email related? Go for it.
Yes, Joseph.
Pera, out of curiosity, is this is a reengagement sequence something that you would spend time optimizing? And if so, how would you optimize it?
Yeah. That’s a good very good question. And the answer is yes. And I’ve done it in the past for clients as well who have had reengagement sequences running.
But we noticed not only was were the open rates low, there weren’t a lot of peep like, the automation was just cleaning out whole bunches of people because people weren’t really opening those emails. Right? So they were losing a lot of subscribers, which is why I said you wanna set these up, but you wanna keep an eye on this and then optimize it. No one wants to spend money acquiring subscribers only to lose them ninety days down the line, Especially if your business or your clients’ business are you know, they’re running ads, they’re spending money as well.
So why would they want people who are, a, not opening emails, and, b, just getting unsubscribed ninety days or six months down the line. So absolutely yes and yes. I’ve done it in the past. Highly recommended.
And something that I always ask as well when I’m starting to work with a client is whether they have a re engagement sequence. And if they have, then I definitely take a look at it. It’s like like a five minute take for me to see whether or not it’s performing. For me to optimize it, it’s a different thing.
That makes sense.
That makes Okay. Cool.
Yeah.
Awesome.
Do you have any, like, best practices around the optimizing part? Or does it So obviously, you wanna spend on that?
Yeah. It depends, of course. But you obviously wanna see whether those emails are are being opened to begin to begin with. Are people connecting with the content?
And then, of course, if the first step is where I would start is, like, seeing the open rates. If people are not opening those emails, that is where I would start. And then the email copy itself, sometimes what happens is the emails don’t align with the tone and the the voice of the brand because, at least in our case, what I found in the past is, like, clients have just used, like, standard templates for these. So there’s a big disconnect between how they usually would speak in an email versus the reengagement emails, which is one reason why those don’t do well.
That’s awesome. Thank you.
You’re welcome. Katie. Hey.
Hey, Berna.
I am wondering about so I think you and I are both on ConvertKit and both in the creator network, and I think I actually get a, like, trickle in of subscribers from your, recommendations.
But what I have noticed is that thank you.
What I have noticed is that, like, just from my not super thorough analytic review, but just clicking through the people who are coming in there, that lots of them never open a single email.
And so I was wondering what you are doing in terms of a welcome sequence for people who arrive via the Creator Network.
If you have any tips on that, just to actually have those subscribers, like, engage in any way.
Yeah. No.
Full disclosure, that is we did have a welcome sequence for people from Creator Network, but that is one thing that I wanna rework this year and kind of link it to the, we have an opt in, the five x email, like, five x zero email sales track five x zero course sales, email course. That often has been working really well. So I wanna kind of hook that up. So I’ve pulled it down, but what I’ve found that works best for subscribers who come via creator network is to, a, acknowledge that, you know, hey.
So we’re gonna see and I think now ConvertKit has that functionality where you can acknowledge like, you can kind of include that conditional messaging that they’ve come in from this particular creator’s network, and let them know, you know, how you’re similar and also, you know, what would you be doing different. Because the reason most people join is because of the there’s some sort of an alignment Mhmm. There. So you let them know.
Like, for instance, you would say, hey. Great to see that you’ve joined from the Content Bizro, you know, email community. So excited to have you here.
Like them. Here’s what you’ll find. But you’ll also get a, b, and c linked to some of your best content, maybe even include, you know, your, like, your best performing opt in, which is what I’m gonna be doing now with with ours.
So that would be conditional formatting based on the source referrer.
Exactly. Okay. Kit has a great I think they already have a built in automation for it as well. I can look at it and send it to you, or you could, like, find it in your automation library, but I’m pretty sure they have it. Yeah.
Yeah. Well, I reached out to them because I couldn’t figure out how to set up a welcome sequence for the creator network, and so they shared a template.
So I can I’ll I’ll start there.
Yeah. Yeah. But I also know there’s another way to go about it, and I’m not blanking on it. But I will look it up and send it to you.
I think Jason Bresnik shared it with me, a while ago about how to include it. So I’ll tag you if I find that. Yeah. Thank you so much.
Yeah. You’re welcome.
Any other questions?
No?
Just leave it. Nothing. Will I be sharing these slides? I could do that if that’s helpful.
Yeah. Okay. Cool. Will do. K. So how is it going with with your goals around visibility and what you wanted to kind of build?
It’s it’s going well, kind of. No. I’m working on it right now, so I had to come up with a business name since I’m switching to an agency.
Just I got my name. I’ve been gathering, like, ideas for content building, and figuring out, like, which days I’m gonna post. So that’s what I’ve been doing this week coming off of the Christmas break and all of our snow days that we’re having this week.
But I’m wanting to get at least the first draft of, like, a Substack article written this week. And then I’m playing with the idea of doing video, but I also have three content ideas based on that Substack for LinkedIn on top of it.
Awesome. Great. I was supposed to have those with the name. That would be cool.
Yeah. I’m excited too.
So I’ll keep you up to date.
Great. Cool. Claire. Hey. Yeah. Hi.
I have questions about cold email because I know that you started off with cold email and managed to somehow magically unlock this channel.
So I’ve, I’ve set up my very first campaign, and I’m feeling like, sort of, like, tense about it.
I was wondering if you have any, like, resources that I should be looking at, or maybe I could send you my my, like, first reach out message. I’ve written, like, a ton of things, and I chose the best one and decided to not do AB testing because it doesn’t allow you to track open rates anyways.
Or Yeah.
Yeah.
Awesome. Yeah. Pretty much. Oh, I am I’m also automating it. I’m not writing it. So I’m writing personal outreach on LinkedIn.
But on email, because I have this database that I’ve landed upon, I thought I might as well set up something automated and just hope I attract the right one. Is that is that an okay strategy to not personalize every single one?
Okay.
Alright. So there are two schools of thought there.
One, yes, you’re right. I am a huge fan of cold email. Like, I were you know, it’s, like, how we got our first few clients. I still would use it.
And yeah.
But when here’s the thing. To give you context, like, we started our business way back in two thousand eleven. Like, there were no tools and things like that. And even if they were, they were only for, like, really, you know, big companies and get yeah.
So it was a lot of manual work, a lot of personalizing and all of that.
These days, you do have the benefit of using different tools and, yeah, speeding things up. I would say give it a shot, test it out, see how it works.
That said, I have found cold emails to work the best when I have personalized them, but I also know that that’s not very scalable. So if you’re looking for scale, I would say use the tool, send out the bulk emails, see how it goes.
I mean, I’m not necessarily looking for scale. I’m just looking to find something that, like, works. I want something to get someone to say like, oh, that sounds interesting.
That’s all I want.
I’m happy to personalize, but I don’t know what to say. Like, what am I gonna say?
I read your latest LinkedIn post just like every other person, and it was interesting, but not that intelligent.
Okay. I’ll give you an example. Okay. Thank you. I co pitched a podcast, a a pretty big one, and how I co pitched them was by referencing a comment I left on their Instagram because I’d heard the podcast episode.
So Okay. This person had done a podcast episode talking about a particular book that that I found really helpful for our daughter. So what I did was after I listened to that podcast episode and here’s the thing. I’m, like, actually generally, you know, interested in that person’s work.
So after I heard that podcast episode, I went to their Instagram, on the latest post and let them know that, hey. Just finished listening to this episode of yours and loved that book recommendation. Have already gotten it for our team. Very excited to dig in.
And then a few days later when I had a great idea for a podcast episode for her, you know, I pitched her saying, okay. I know, you know, I’d like I just finished listening to this. I know you’ve done these these topics in the past, but I was wondering if this would be a good add on for you know, in continuation with what you’ve talked about. To give context, I’ve been listening to your podcast for a while.
In fact, I’ll, you know, I loved your episode you did on this. I had, you know, even commented letting you know how helpful it was and that we ordered this particular book, giving the name of the book as well, for our daughter. So that’s how I personal that that’s the level of personalization I would I would do.
I recently landed an a really cool international paid speaking gig that I will talk more about later once I’m allowed to, in a similar way where I was on the person’s email list, email them back, letting them know, you know, why I’m on their email list even though I don’t really fit their profile, etcetera, etcetera. Wing being, yeah, I would say personalized your cold emails if you’re not looking to scale.
We’ve given FedEx cold emails. Another person I would recommend, I’ve not used her courses or content, but I have collaborated with her a lot in the past, and she’s also taught a call session for one of our programs, Laura Loper.
She’s, you know, really great with cold emails as well. If nothing else, like, even if you don’t work with her, maybe you could hire her for a consult to, you know, look at your cold email strategy and help you kind of improve. In fact, cool story, someone who who consulted with Laura for their cold email pitched us, and it was such a good cold email because we did respond, get on a call with them, and may even be working with them. So well drafted cold emails do work, for sure. I’ve been on both sides of the equation.
Personally, I enjoy the personalized cold emails. They don’t have to be highly personalized, but but they should have some kind of context.
Yeah. So Yeah. Okay. Cool. Thank you so much. That was really helpful, and thanks for the for recommendations in the chat as well. Appreciate it.
You’re welcome. Katie, did you have a question?
I did. And then I thought of another question.
And now the more recent question is eluding me.
Cold emails.
No. Okay. Sorry. But the original question was around, just kind of on this topic of, like, engage keeping your email subscribers engaged, I I dramatically called my list, just before Black Friday, of about a thousand subscribers who had primarily entered through a bundle, like a summit Mhmm. Occasion.
It was the Lizzie’s Christmas party. I’m sure you like yeah. And, it really messed with my head because I had this really dramatic growth. And so I had this feeling that I I had kind of a really targeted audience on my email list. And then when I had this dramatic growth, I started to really question, like, what are these people here for? What do they wanna hear from me? That kind of thing.
And then, ultimately, they were so unengaged that I ended up like, so many of them ended up being deleted. So I was wondering because, like, with list building as a priority, summits and bundles and that kind of, you know, situation can seem like a really easy way to get a lot of subscribers in one go. What strategies do you recommend to, like, make sure that you’re in the right bundles, I guess, or, like, that you’re actually going to want the audience that you’re growing, from those opportunities, and how do you engage them once they sign up?
Yeah. That’s such a good point. And one of the reasons why we, like, actually, like, stopped participating in summits for the most part because it was just, like, you’re doing so much work for this with, like, getting people in. And, yeah, being, I like, mine kinda basically participate only in, like, I think, two, maybe three summits, like, that we’ve been in over the like, we would still say yes to behind the launch. Breadhouse is one. We get really high quality subscribers from there. And then, of course, CopyChat is another one.
But the strategy we found that works really well is, again, a, being very, very selective, about what you’re pursuing. When you find yourself in huge bundles, here’s what happens. And full disclosure, I do it all the time too. If there’s a bundle I wanna get, I would very rarely use my personal or business email address to sign up.
Most people have a dummy email address, and so do I, which I know it would mess with, you know, your numbers and things like that. But the thing is, like, it is so hard when you’re signing up for, like when you as a consumer are signing up for a big bundle because you are all of a sudden going to get emails from sixty, seventy, eighty business owners.
What I found works best is to be a part of a smaller, more select bundle. We did one last year for Crystal Church. They were, like, I think, six people in there.
Did it bring us a thousand subscribers? Absolutely not. It got us, I think, three hundred odd subscribers.
But those subscribers have since then gone on to sign up for consulting sessions or opening emails.
So I feel it’s so much better to be more intentional, like, as a business owner about the bundles you’re participating in. And if you are participating in a bigger bundle, I would say then, yeah, you would need your engagement sequence in place, and you would want a welcome sequence that really encourages new people to reply and let you know who they are or even, you know, hey.
Periodically, I get on calls with people. So, you know, like, letting them know that you could you know, you’d be reaching out to them to chat with them and things like that. But for the most part, based on and this is, again, my experience, again, not, like, I’m not I’m not speaking for people who had huge success, but I found, like, huge bundles.
You may get more subscribers, but eighty, ninety percent of them would be using dumb email addresses.
Mhmm. Okay. Yeah. That checks out with my with my experience and also the overwhelm that you feel as a subscriber when you get that many emails. So, just wondering, have you ever experimented with the strategy of sending, like, one email immediately after and then or, like, what would your thoughts be on strategy of saying, like, hey. I know your inbox is overwhelming right now.
Like, I’ll reach out in a month once things have quieted down, or do you think that that is just going to It’s not.
People are going to forget. They are simply gonna forget if you give them a month to kind of settle in on things quiet and down. So you definitely want to, you know, start engaging with them right away, and you definitely want to start, you know, getting them to engage with you more importantly right away, either over on social or anywhere else, or better still, get into another one of your opt ins. Like, I have found and which is why I’m doing this with the creative networks. I have found that, you know, when you move people from the source they’ve come in to, you know, another more more targeted, more segmented, you know, opt in, it works really, really well.
Okay. Thank you. That’s really helpful.
You’re welcome. Amazing. Great. Well, Jess, good to see you. Jessica, hey. You have a question?
Sorry. I interrupted you. Sorry. Is that okay if I have a question? Okay. I just Of course.
Okay. I just wanted to get kind of some just really quick feedback on my messaging for my new personal brand, which will be the Obsessed Writer, but really about what is different from my thing than others in the book launch, publish, all that kind of thing. And the thing that really seems to resonate with I did interviews with Joe and Talia and Rai and a bunch of other people, for the who are the ICPs. And it seemed that the thing that really appealed to them was this part about, yes, launching a book is like step one, but it’s the rest of it that seems to be more interesting to them.
So the ongoing leverage of the book for PR and, you know, all the things. So I’m trying to start my work with my messaging. And I’m just wondering how this idea of books as brands or books into a brand, into someone’s personal brand, is that I just feel like I need a not a tagline, but I need a phrase to start so I can start going off of that. I’m just I’m struggling a little bit around how to capture what I’m really about.
Does that make sense?
Yeah. Yeah. Of course. And, honestly, Jessica, like, I feel and everyone who’s in the room, feel free to weigh in.
But what I feel you do when it comes to book publishing is you help people see turn their book as a building block for their brand. So books that are building blocks for your personal brand. Books that are building blocks that get you that that speaking gig that get you those, you know, the clients that you’re looking for. So it’s not just publishing a book for the sake of publishing a book.
A lot of people help you do that, but what you’ll help them do is take that book and turn it into a a really well oiled, well leveraged vehicle for growing their personal brand.
Okay. Thank you.
How I see it.
Okay. No. It’s great. Thank you.
Can I add something, Jessica?
Please.
So when you’re talking and you’re saying, like, book as a brand, like, I don’t know that brand. I like the alliteration.
What is coming more to my mind is something like it’s like a catalyst or it’s like it’s like something that it’s like, yes, you have this book, but then all of a sudden you’re gonna have this, like, explosion of things that are gonna come from the book.
You know what I mean?
So it’s like speaking opportunities and, like, yeah, meeting appearances and podcasts and, it’s like like, that’s kinda what my brain was doing while you were talking about it. It’s like, yes. You like, the book, and that’s where we’re gonna start, but then it’s like, boom. There’s gonna be this, like, bigger thing, and I don’t think the word brand is, like, the right direction.
Mhmm.
Yeah. I I think you and I have minds that make pictures the way because that’s exactly what my brain does as well. And, yeah, I agree. It’s like, I’ve thrown around when you said catalyst, I was like, oh, yeah.
That was why I was thinking the word engine. But when you were describing it, it was more like an ecosystem Yep. In my brain. You know?
So, yeah, I have to figure that.
Okay. That’s great feedback, Jess. Thanks.
You’re welcome.
I was actually thinking the word blow up as well, and then I was like Book that blow yeah.
I love that. Yeah.
That’s great. Thank you. Blow up or something like that?
Or Yeah.
Thanks, Katie.
Yeah. That could be some fun, like, visuals.
Yeah. Absolutely. That’s great. Thank you so much.
Well, great. Perfect. Jess does not have any questions.
No. I’m good.
Thank you.
Does yeah. Okay. Cool. Well, we can wrap up a little early, and I will see y’all in the Slack channel.
Catch y’all soon. Bye.
Social Media for Creatives
Social Media for Creatives
Transcript
Here’s what we’re gonna cover really quick because this is a, you know, a fifteen to twenty minute training.
Key to a social media content plan that converts, the three kinds of posts you should be creating. I’m not a big fan of saying you should, but these are the three kinds of posts that I found work really, really well. And if you were to look at our at our Instagram or which is basically our our main platform, LinkedIn is just kind of a subsidiary at this point. You’d see examples of all three. And then the secret is stepping up the content creation hamster wheel because I do not spend a lot of time creating all of this content.
So here’s the strategy.
Every piece of content that goes on social has to have a goal.
So anytime I’m creating anything and this is true for anything. Right? This is true for your emails. This is true for your blog post.
Like, what’s the goal here? What are we trying to do? Is it to generate awareness for me? And I can show you the I can show you a snippet of the Google Doc that I use basically because yes.
I use Google Doc and I use Notion both, but I can show you what it looks like as well. Every piece of content I create has to meet a goal. Is it creating awareness? Is it nurturing this audience?
Or is it selling something?
Sometimes it may do all three, but it has to do at least one of those. Like, if it’s not kicking that goal off, there’s no point. I mean, I would probably then just put it on Facebook and call it a day, and that that’s my Facebook profile. So that is where you will find a lot of random content that basically I just post because I’m having fun or threads. Right now, it’s threads too. So but for your main lead gen sales social network, you need to every piece of content has to have a goal. The second is to accomplish those goals, the content you’re creating must either educate, and change, or engage.
So if it’s generating awareness, you may have, like, an educational carousel. I’m speaking about Instagram again, but it could be a LinkedIn post as well.
Or if it’s to nurture, it could be like a fun, you know, GIF based reel or a meme, and then it’s engaged.
So once you have the goal and the purpose of the content, then you can create those content buckets or themes or pillars or whatever is you know, whatever you wanna do, which is like, oh, I’m gonna be talking about sales pitch copywriting, or I’m gonna be talking about email marketing, or I’m gonna be talking about website design. And in website design, then I’m gonna be talking about, you know, these four things. So it just kinda depends, but the first most important thing you need to do is set your goals. These are what our goals are, like generate awareness, nurture audience, and sell. For you, your goals may be different, but or they may be the same. Point is you need to have a goal in mind or at least three in mind for social media to really do a good job of being a marketing department for you.
The truth is social media isn’t about posting more. It’s not about putting more content out. It’s about creating more presence.
That is what I realized. I realized, like, yeah. I mean, you could be you know, we were posting, like, five times a week, and that was great.
But our presence wasn’t bringing any results.
You know? We’re you know, we we were pretty much engaging with the same people, and those people were were super supportive, loved them for it, but they weren’t, you know, we weren’t signing up clients.
And that’s when I realized you need to be more intentional about what we want social to do for you.
For us as a business, it was very clear we wanted people to sign up for our programs and our services.
I don’t care if we go viral or not. I mean, I really don’t care about that. All I care is that our people consuming our content, visiting our site? Is it translating into visits to the site? Is it translating into people reaching out and saying, hey, I’d love to know more about your services? Is it translating into people asking about our programs, our coaching, our consulting?
So getting five times a week. Sometimes I’m posting two times a week. It just kind of depends on what’s on my plate at that moment.
With that, let’s talk about ABC. That’s our that’s the approach I’ve been going with over the last year.
A little over a year now.
First up, authority. So you wanna be intentional about creating content that builds your authority and your expertise. What do you wanna what do you want to be known for? This ties in with, you know, what you the work you’ve been doing here about, you know, figuring out your red thread, figuring out what you wanna be known for, all of those things. So what do you wanna be known for?
Create content around that, your spiky point of view. You know? If you’re posting twice a week, one post has to focus on your authority. Take your time with that.
The good news is, you know, putting that limitation on yourself actually creates a lot of freedom.
So when you sit down to create content, think about what how is this piece of content helping you to build the authority and expertise you need, the authority and the visibility you need to be seen as an expert.
Quick tip. Remember, social media is not your hub.
Social media is a spoke in your marketing wheel.
Your hub will either be the core piece of content you’re creating. It will be either the blog post, either a podcast, either your emails or video, whatever. Social media is not your hub.
Why is that? Because social media, quote unquote, is rented land.
Yes. It’s great, but it’s it could be taken away from you like that. Like, literally, every day, I hear people whose Instagram accounts have been shut down, whose YouTube accounts have been shut down as well. But point is, you know, so I would just create content exclusively for social media.
Every piece of content I create is pulled from a blog post or an email that I’ve sent out already because those that’s my marketing real estate.
You know? And, again, like I said, I’m not in the business of pre I’m not a social media manager. This is not my core job. I used to be a social media manager at some point, but this is right now, it’s not my core job.
My core job is to get people to sign up for our our programs and services.
So I’m going to be smart about using the content I’m already creating to build authority and adapt it for social.
So a, authority, b, is you wanna build buzz. Now building buzz is generally associated with when you’re launching something. Oh, you need to create buzz content. You know? However, it isn’t reserved for only that. You can use buzz content to nurture your audience. You can use buzz content to, again, get people excited about what you have to offer.
Alright? So things like testimonials, media appearances. You’ve been on a podcast, that’s creating buzz. Right? If you’re speaking at an event, that’s creating buzz. If you’re doing something fun with your life that kind of aligns with your best values, That’s creating buzz.
Buzz content is anything where you’re not building authority, but you’re helping people to get to know the person behind the brand. I could also call it brand building content, but the idea here is we to generate a lot of excitement and engagement.
So keep it simple. You know? Think about what content you’ll use to create buzz. Like, in our case, for example, it’s, usually travel.
It’s, you know, fun family stuff because that’s very core to our brand values. Right? It could be it could be books, things like that. So for you, it can be fun.
It can be focused on biz. So you’re launching a new offer, which is, again, launch content. You’re maybe collaborating with someone. You may be again, you know, you may be doing something really different with your business, like taking an entirely different approach to a process that’s, you know, been used for years.
It can basically be anything that gets people buzzing with excitement. And at the end of the day, you want these posts to be connected to your business.
I’m gonna share a few examples of these, once we’re done with the training so you can see how this kind of plays out in real life for our business as well.
But before that, let’s close on this. So call to action are essentially your do this now post. Now a call to action post could be a call to action to sign up, to hire you, to buy from you. And this may be a little shocking that I aim to make at least one call to action post pretty much every day.
Like, literally every day. Whether and, again, remember, our platform of choice right now, our main platform of choice right now is Instagram. Yes. We have a presence on pretty much every other platform, but the point is, like, what we are focusing our energies on is Instagram, closely followed by LinkedIn, and then a whole bunch of others. But point is, I would aim to if if on Instagram, if I’m not doing a post, then I’m doing a story.
If I’m not doing a story, then I’m chatting with someone in the DMs.
If I’m not chatting with someone in the DMs, I’m reaching out to someone to ask to collaborate.
All of those are social content because you’re you’re on social. You may not be creating public facing content, but you’re still creating content.
So this may seem a little excessive, but it is also what’s ensured that we’ve always been booked. Like, right now, we are booking for May and June.
So it works.
You may not wanna do it. Again, this is what’s worked for us. Right? I always caveat the thing that this is what’s worked for us. Test it out. We could play with it, use it as it is. Like, seriously, I’m just sharing, you know, what we’ve been doing.
So sign up for your freebie, buy your product, hire you for your services, share your content in social, you know, invite you to the podcast server. Like I said, this may not be public facing content. It could be, you know, in the DMs. Comment with the catchphrase. If you’re not using ManyChat, highly highly recommend you to use ManyChat. It has helped us increase visits to our site and to our and sign ups to our, to our freebies exponentially.
Sure. Especially if you, like, us are managing your own social, or even if you’ve got a social media manager for that matter, I mean, I would say I would highly highly recommend it. And I’m not a many chat expert. I did take a course.
I think Katie Peacock was the one who recommended it, in in, CSV. I think it’s Belize Darma. That was what kind of really got me started on ManyChat. But, yeah, I’m a pretty basic user, so to speak.
And then how do you not get on like, get exhausted creating content?
You make repurposing your friend.
I’m gonna, with that, like, show you exactly what I’ve been doing in the past and, like, kinda walk you through that. So, but get into the habit of if you send an email out, if you’re sharing a tip in it, if you’re sharing an idea in it, if you’re sharing just random thoughts in it, get into the habit of looking at that email once it lands in your inbox and seeing, okay, what content can I create from it? You would be able to create a reel with a thought. If you’re on Instagram, you could you may be able to just use it with a slight tweak on LinkedIn as a caption. You may be able to turn it into a carousel if you share tips.
Get into the habit of, you know, repurposing your content so you’re not creating new content for every single platform for several reasons. One, it’s just exhausting.
Two, not everyone is reading everything you’re writing. Not everyone’s on your email list. Not everyone’s following you on LinkedIn. Not everyone’s following you on Instagram. And even if they are, it’s okay for them to hear the same message in different formats or even in the same format. Like, sometimes you may have you may be, you know, strapped in time and you may not have the time to kind of adapt it into a platform friendly format, which is okay.
But make repurposing your friend. However, the only thing I would say here is think about your goals.
Super important. Because if you’re just repurposing for the sake of repurposing, then you’re just doing what I talked about right at the beginning, which is just putting more posts out there. You that’s not the goal goal here.
Your goal is not to create three reels a day, five carousels, you know, a week or whatever. Your goal here is to convert people into clients or get them to sign up to your email list or, you know, be or see you as an expert and invite you to speak on their on their virtual or actual status.
So when you are repurposing, think about the goal. If there is an email that does not lend itself to any of those goals, Well, for starters, I would kinda wonder, why did we send it out in the first place? Secondly, maybe hold off on repurposing that.
So because sometimes, for instance, I do send out an email that I feel strongly about or I may write a blog post that I feel like, oh, this maybe be really helpful. But then I know I look at the stats and I’m like, didn’t do that well. Do I still wanna, you know, share on social? If so, what’s the goal that I’ll be accomplishing?
If I can adapt it to meet a goal, I will do that. Otherwise, I’ll just park it and let’s stay there.
At the end of the day, I want you to remember to have lots of fun with social. Like, seriously, when I stopped obsessing about what everyone else was doing, when I stopped obsessing about, oh, we are not reaching the quote, unquote, the ten thousand follower mark that really quickly and everybody else is I just started having fun things switched around like this.
We had more people signing up. We had more people reaching out to ask about our services. We had more people, you know, inviting us to speak on podcasts and things like that. I mean, it’s yeah.
And I’m having so much fun, so it doesn’t feel like a chore. I truly enjoy it. I look forward to it. It just lights me up and which was not the case earlier.
So it used to feel like, oh, I need to film reels. Oh, I’m I’m I’ve gotta do this. I’ve gotta follow the trend.
It just felt like so much work for very little return, and, yeah, it just did it felt like something that I just had to do, and I wasn’t enjoying it. So just kind of keeping the fun element alive and, like, really enjoying it and getting excited about it has made a huge difference. It’s more of from a mindset point of view, but it’s something to keep in mind.
Alright.
I’m gonna stop sharing screen because that was my short and sweet presentation.
And I wanted to okay. Caroline, fine.
I wanted to ask, like, do you have questions, or can I show you a couple of examples?
Do you so do you not follow trends at all?
I would follow a trend. For instance, I would follow a trend if it if it feels fun and exciting to me and if it feels relevant to us. For instance, one of the trends that I will be using next week would be, you know, social media as a highlight reel, and here’s what I’m struggling with because that is something I do connect with. That’s a trend.
That’s a kind of subtle trend that’s been going around. I did use the, you know, the music k. What was that? Oh, okay.
Make your own music trend, like, you know, I use that for the Taylor Swift era store that we and that was not me, honestly. That was our sixteen year old. Like, she was like, okay. This is gonna land itself perfectly stuffed here, but I’m in the six I guess they’re more tuned into trends.
That said, I also use a, social media template library. I think I’ve shared it in the Slack group.
That creates a lot of, on trend, templates that we can use to if something feels like, you know, oh, yeah. This would lend itself perfectly.
So I use that then. And you can I wanna talk about repurposing in two or three different ways? One is where you test out a content idea on one platform. If it does really well, then you adapt it to the other platforms.
That is repurposing strategy number one. Repurposing strategy number two is what we just spoke about, which is, you know, you use social media as a spoke in your marketing wheel, which means you create hub content and you adapt it to, everything else. So strategy number one is let’s look at let’s look at how to test out a content idea on on a platform and then repurpose it on other platforms.
So we’ve got this is something that I’ve been using. You can use any platform for.
For this purpose. I use threads for testing out content ideas.
You could use anything you’d like to.
That’s gonna pop.
Alright.
It’s not coming up. Hang on.
Alright.
So So three weeks ago, this was a post that I created, which was around how do you land speaking gigs. Now this is an example of a post where I created something just on social. This was not created on, on an email or something like that. So, like I said, sometimes you just wanna have fun with social threads and Facebook and a Facebook profile are my places to have, like, you know, just, like, put random posts out there and see just a thought or, you know, things like that.
So this was a post I did on threads, and it did pretty well. So I was like, okay. Twenty three people like this. Let me test it out on LinkedIn.
I did the same thing here, but I adapted it for LinkedIn. So this was how do you answer your exhibit? I just kinda changed it a little. Damn. How do you view your pitch? And this one did this one did well too. You know?
And then I took the same post, and I put it on Instagram as a carousel.
This one’s done well too. More importantly, my goal here was to get booked on stages. And right now, I’m in conversation with three different events, about possibly speaking there. So one piece of content across three different platforms.
And if something does here’s the thing.
What and this is so I’m tired of it, but what I found is, like, if something does well on one platform, it generally does really well on other platforms as well. So just like tweaks, and that’s it. So this is repurposing strategy number one.
I’m gonna show you repurposing strategy number two as well.
Wait a second. Let me pull.
So okay.
This is this I’ve done so many times. Alright. So this was an email that I sent out. This may make me unpopular.
I sent it out on early February, and I felt really strongly about this. It did really well. I got a whole bunch of responses. I knew it’s really resonated.
What I did was I grabbed a line from here, used it as a b roll, and this is pretty much the email, but, obviously, way shorter.
So this one did well too. Our goal here is essentially to to nurture our audience and also share what we feel strongly about. So this would I would say this qualifies more as a building buzz kind of a post because it did build buzz. It built buzz on email and it build buzz on Instagram as well.
Did I put it on LinkedIn yet? No. But will I? Yes.
So you could do the same thing, like, literally every post you see here. This is from a blog post. You know? These are just the top heads that I’ve taken and put them here. So this also blog post. These are all blog post ideas. I mean, and blog post that we’ve done in the past.
The point being, you could go ahead and this is like these are like, you know, these are the trendy these are all this is this is a trending thing that we did, but this was a template. But I’ve used it for post purchase emails. So this was from the template library. I really like this one. This one did really well as well.
Point being, you do not need to create a whole lot of new content, But you do need to be really intentional about the content you’re creating.
Alright.
Questions?
How do you have anything that you’re struggling with on social that we can help with?
If today’s audits, I would love an order of my Instagram if that’s Yes.
Of course. Yeah. We have, you know, that was, like, copy review time in any case so we could review your your Instagram. Go ahead. Let me just pull it up.
I do. I also have an abandoned cart question that is kind of urgent because I’m actually doing a VIP day right now, but take time out for this.
So it’s a seven day flow where they they sign up for a webinar, then they get a seven day discount, and then it expires, like, yeah, on day seven.
And I’m wondering, like, when you do abandoned cart emails, like, do would I do it before day seven? So or would I wait until after day seven? Because I don’t wanna overwhelm them with the emails.
Or just how how does it yeah. How does an abandoned cart sequence fit into, like, a limited time offer?
So you would not wait till cart close then. That’s like a post.
Your abandoned cart will go out, technically, an hour or a couple of hours after they’ve abandoned their cart. Okay. You would tag them as abandoned cart. They would get that, they would get that email, asking them, hey.
You know, we noticed you were, you know, checking this out or you added this to cart. Did you get distracted or do you have questions? Whatever your core messaging is, basically, for that abandoned cart email, but it should ideally go at two hours. So let’s say day three, someone adds it to cart.
You don’t wanna wait till day seven. You will send it out to them two hours and an hour after. You may wanna keep you may wanna see whether you wanna because it’s a, a time sensitive launch, you may wanna see whether you do wanna have two abandon cards or you just wanna keep the one.
You know? Because you’ll they’ll be getting another email in any case. So Yeah. On day four. But, but definitely one you definitely wanna include just the one email.
Think of it as, you know, it’s basically a remarketing email. Right? So Mhmm.
You could, in fact, tag them and exclude them from day four if you’re sending out a couple more emails because here is someone who is sold on the program, they’ve added to the cart, have decided not to sign up. They’re in a very different state of awareness.
At a very different stage of awareness is someone who’s probably opening up email number four for the first time. Yeah.
I mean, I So I guess with that though, because it’s it will be like they’ve gone to the checkout page, so that’s for a course.
And my my only thought is that I would say, like, probably, like, seventy percent, I would estimate, of people just click the button without actually being most aware. So I wouldn’t want them to, like, miss out on, like, the more solid sales emails.
Yeah.
So then just include the one email, like One email.
Similar to, you know, how we’d be able to send out any to sales page clickers. So yeah.
Okay. Thank you. I I don’t know why I was just getting really, like, in my head about it. But, yeah, obviously, why would I wait till day seven? Thank you.
And, yeah, I’ll drop Perfect.
Okay.
My Instagram in the chat as well.
I think I have your yeah. But, yeah, drop it in the chat for everybody else. I have it up here.
Okay. I think it’s just me and Jessica.
Yep. I don’t is yes. And Nicole.
Hi. Yes. Sorry. I’m just off camera hiding a little bit.
Cool. No problem. Alright. Cool.
So some more courses or they want? Do you want me to audit your bio as well?
Yeah. Just any because I’m not getting results on Instagram. So, like, be as savage as you want. I just, like, anywhere that I’m not doing it. Yeah.
Okay. Cool.
So first up, I don’t know whether you write copy or whether you’re a business coach, so that’s not clear to me.
It says sell more courses with Day one Evergreen, but you could be just someone who’s teaching people, like, how to sell courses, but we don’t know whether you do it. Do what what do you do, basically? I don’t know that. So just kind of improving optimizing this section would really help.
Also, let’s look at these are your pin posts, but let’s okay.
So oh, alright. I’m gonna give this over to you, Abby. Based on what you know now that your content must have a goal, what’s the goal here?
To not I mean, yeah. That was a goal. It’s basically, just repurposed from LinkedIn, and they’re all just value posts.
Yep. So let’s say it’s supposed to build buzz or supposed to nurture your audience.
But, again, I don’t really know what we’re talking about here as someone who’s just visiting. You need to kinda keep this in mind, especially on Instagram. You need to keep it in mind that people are scrolling through your feed and they’re going achieving this is less of a how to and more of a life of listening strategy. And if I don’t read this, I’m, like, kinda wondering what are we talking about here. And, again, I don’t really know what’s the goal here. Like, what what are you like, what how does this connect to what you do? Mhmm.
So you need to kinda remind people, like, as as someone who works with creators, extending deep empathy, no transactions, just kinda reminding people about what it is that you do would, you know, really help them. Same thing with this is great. This is a really great example of a bus building post, but this is a huge waste.
Yeah.
Yeah. So, you know, we don’t know what you did. I’ll give you an example of something that just converted well for us.
So similar testimonial.
Right? Or one struggling to share that, but it has a copy. Have the person here to what did she do for us? Gave the complete testimonial here. Let’s looking for May, June. And, you know, we’ve had at least we’ve had at least three people ask after this. So, similarly, there’s another example.
Oh, I’m sad creatively struggling with copy. It doesn’t have to be that way. This is a carousel.
This was another client. So what was the challenge? You know? What was their hesitation?
Mhmm. What was the You know? What did they get?
So your what’s the goal?
So think about your goals when and you’re using a social media manager, are you?
Yeah. She does all of it. She just repurposes from LinkedIn and takes, like, testimonials on my website and post them with one hashtag.
Yeah. So she needs to start thinking about this strategically because, honestly, like, anyone who’s doing your social media for you needs needs for it to need so, yes, their goal is not to convert people. Their but their goal is definitely to get people to reach out to you or at least visit your site. And if that’s not happening, it’s a giant waste of time and money for you. Yeah. So so yeah. Something to think about.
Yeah. I mean, because it’s it’s it’s my my responsibility because she she just likes she’s a friend that likes doing a bit of design, so I’ve just brought her on to, like, to give her some work. But, yeah, I need to definitely be training her and telling her what to do. And I haven’t thought about it like this. So, yeah, the session’s been really eye opening, if painfully so.
Hey, Abby. Can I just really quick, refer you to check out Jo’s Instagram? She did a video about the mistakes she made with her business.
Watch it through the whole thing, and then you’ll know why I referred you to it because what you just said about hiring a friend, Joe talks about that.
And, yeah, just Yep.
Okay. Yeah.
So but, yeah, again, same thing here. Let’s do find my exact dispose. Like, I mean, this tells there is no goal. There is no I don’t know what’s happening here. I don’t know who you are. If I just see this somewhere, I will know that.
The other thing is, like, you’ve got some good content, but it’s not getting the attention it deserves because we don’t know we don’t know you. We don’t know what it is that you’re doing and how does this connect to what you do.
Mhmm. So I see many course creators leveraging loss aversion in the form of full as in tapping into the machine aspect of missing a great deal, but then your caption needs to connect to this.
So this is this is great. This is great content, but your caption isn’t doing the heavy lifting and getting people to engage with you.
But yeah.
I where I would start would be repurposing from LinkedIn. Yes. Mhmm. Continue doing that, but adapt it to the platform for it to be a good use of your time.
Otherwise, honestly, Abby, just stick to LinkedIn. Like, seriously, if you’re getting traction on LinkedIn, focus your energies there. Right? I mean, it’s really important to have, like, one platform do the heavy lifting for you instead of feeling like, oh, I need to be here, but I’m not doing a great job here, which is why I say, like, Instagram is our main platform.
LinkedIn is like a far second.
And and I switched from and before Instagram, you know, I was, like, super super all in on Facebook. Like, Facebook was doing brilliantly for us till it decided not to, which is when I realized, okay, I need to kind of put my energies into Instagram. Point being, you don’t have to be on on three different platforms. So when we also need to kind of get comfortable with the idea of just focusing on that one platform going all in. If it’s paying off for you, just focus there.
Yeah.
I’m torn there because that’s that’s kind of how I thought in the past. But, I mean, Joe, she did say on Monday, like, you need to be on Instagram.
And because I work with course creators, I do get the feeling that they’re more on Instagram than LinkedIn. Like, the people that reach out onto me on LinkedIn aren’t necessarily the best fit. So I do I do want to make it work, but I think, yeah, there’s there’s a lot of work to be done, to to get it working because it’s it’s totally new to me.
Yeah. Yeah. Yeah. It and it is an ever changing, fickle algorithm to dance with. I can, like, watch for it.
You would get your head around something and start doing more of that, and then all of a sudden, it’s like, no. Thank you. Now we want more of this. So, that is something to kind of keep in mind as well.
But what you also need to just remind yourself is that doing social media management is not your job. You know? I brought it in house for us because hiring it out was not making sense for us. Like, we were paying a few thousand dollars every month, and there was no ROI.
So it just it was not worth but, yeah, so bringing it in house again, we also need to kind of remember is, like, this is just me. This is, like, I love social. It lights me up. And since I decided to have a lot a lot of fun with it, I just enjoyed way, way more than when I was creating content because I needed to, you know, oh, we need to do this.
You know? Now we can do that. No. No. I don’t know. Yeah. Mhmm.
Yeah. Okay. So I think my two takeaways are to make sure that each post has a goal going forward and Yes. To try and connect to the part of me because I’m sure it’s there somewhere. I’m sure I’m capable of enjoying Instagram. So just try and connect to that part, find what I like about it.
That’s what I’m gonna Yeah.
Find what you wanna look for. Me adding yeah.
Yeah. I love those camera facing reels. Like, I I record a whole bunch of them, and then I kinda dip them out, you know, because so I’m like, I love talking to a camera. I love, like, giving short tips.
So I do more of those. I don’t do some of those more fancy complicated reads. I love b roll reels. So you’ll see a lot of those as well.
You know? So those are the ones that I so you kind of and I enjoy carousels. I love carousels because I tend to talk a lot, like so carousels will help me get my message across.
But you you kinda need to figure out what is it that you really enjoy and then go from there. But yes. And the third important thing that I want you to take away from this is that you do not need to create fresh content all the time. Mhmm.
You may wanna create a full so you created a full intent, but then you saw how you can kind of repurpose it. Right? Mhmm. But it needs to be platform appropriate.
Thank you, Brenna. Really helpful. You’re welcome.
Copy review requests or anything that I can help with.
Perna, can I ask a couple follow-up questions about the social stuff?
Sure.
Okay. So I don’t wanna forget, but I do have a question about modifying later for the platform itself. But I I noticed in my feeds, especially on Facebook, I think was where I noticed it, where I started seeing your post twice, and I’m like, oh, is there a glitch in Facebook or something? Then I realized it was you were you and I are friends, so I’m seeing it on your your page. And then I was seeing it on Content Bistros.
And so what I’m wondering is I so I have a Instagram, Facebook. Like, I have all the platforms held aside for Right and Main, my actual business name. Right? But then I decided to launch a newsletter and, eventually, a podcast called the holiday wins so I could, you know, build up the seasonal sale holiday thing. Right? But I’m kinda sitting there going, I’m not do I focus on one, or can I just do kind of what you’re doing? Or at least I think you’re doing this on purpose, posting the exact same thing on the same platform, and it’ll just have the same thing on my holiday win as I do on Right and Main?
Is that okay. Good. Okay. Thank you. That makes me feel better, less worse.
Okay. Good. And then my Again, because you’re seeing it twice, and maybe a few other people are seeing it twice. But, honestly, like, I’m keeping our Facebook page active just in case we need to run ads at some point. But, my profile is what does the heavy lifting for us in any case.
Yeah. Oh, okay. Okay. So that was another question I was curious. I think about this a lot when I see you on social.
Oh, yeah. Oh, I wonder how that works with there are times where I think about things I shared. Now I got better about it with only sharing with friends or whatever, but sharing, you know, random, like, about my, you know, kids or goofiness with family, but it really it was not at all business aligned or whatever. So are you just really looking at even your personal profile and going, yeah.
It’s unless it’s clearly aligned somehow back with the business, you don’t share a whole lot of anything else. Is that correct? It seems like it, but I’m not sure.
Yes. Okay. Yes. That is true. Again, being on social is not like I said, like, for me, yes, it helps me to connect with friends and things like that.
And I do share I am an overshare in the sense, like, I will share, you know, traveling somewhere. But, again, remember, travel is a big part of our brand. Yeah. So, you know, it connects there.
I do share if you go out for a nice meal, I do share if you’ll you know, if you’re celebrating a birthday or an anniversary.
But, again, that’s part of the band. So, I if you were to see my post from twelve years ago, it was a very different story.
So, yeah, point is I got wise about the fact that, you know, being on social for me is a business decision. And, yes, I will share some stuff. You will see me sharing things about books I’m reading or, you know, where I’m going or what I’m wearing and all of that, but it’s it’s pretty strategic.
Yeah. Okay. Cool. And that’s coming across.
I assumed it was that way, but sometimes strategy looks so easy, you know, when you’re not Yeah.
Yeah. Doing it.
So Yeah. Yeah. Yeah.
Yeah. Yeah. Yeah. No. You’re right. You know? For me, I don’t give it a second thought now because I know exactly what needs to go because I’ve been doing this now for so long.
But, it comes naturally to me, but Mayank was the one who pointed out because someone we’ve had a couple of people ask us this. So and I was going, no. I don’t have a strategy, but then I really think about it. This is it is for you.
Yeah. Mhmm.
Okay. And then I guess I was just wondering any and and, Abby, if this is not relevant, it’s fine. It’s no big deal. You don’t have to answer. But I was just curious about any I don’t know if they’re advanced tips or whatever on when you are modifying. So when you did that Instagram, thread and then you turned it into LinkedIn for so very different. Right?
What’s going on in your mind when you’re going, okay. I need to modify. You know?
Yeah. I need to look at, you know I LinkedIn, I’m just kind of getting back to it. I’ll be honest. You know? Like, maybe last nine six, nine months.
And it’s not, it’s not a top priority, but I like using it to build my hook writing muscles because on LinkedIn, hooks do really well. So I use I test out that. And then if I see, this did well here, so then I can kind of pretty much put the same thing on Instagram because I know that hook will work there as well. So my strategy essentially is to adapt it to the platform. So like I shared, you know, when we were looking at Abby’s account, I don’t want it to be a waste of my time. I don’t wanna just keep putting posts out there because I’m supposed to.
Doesn’t help me at all. Like so I would look at what’s working on a platform and then modify it accordingly. So if it’s an email like you saw, I pulled out a line from the email that I knew would land well because it’s a controversial opinion. So on an on an on a reel, and then I used the rest of the email as the caption.
Okay.
Does that kind of answer your question about what hooks do I I think even just that little nugget about you noticed that hooks on LinkedIn are an interesting thing to play with and do well.
So I think even that is really helpful if I’ve got something somewhere else, focus on that, try different hooks. And and that is what you did. I because I was also wondering how how did she go from that, those opening lines on I think it was your thread, but I could be wrong. And then you went over and you were like them Yeah. And, you know, and I it just I’m always curious. Well, what sparked that change? You know?
Yes. Because it was LinkedIn. And because I I had had time to see how the post performed on threads, and I knew that on LinkedIn, the them versus you kind of thing does really well. So I, you know, I’ve done that in the past as well.
But yeah.
Okay. Cool. Thank you. I appreciate that.
You’re welcome.
Anything else?
No copy critique? No copy reviews? Copy q and a’s? Okay. Cool. Nicole, do you have anything?
No. This was extremely helpful. I actually work, for Jo on her social media, so this is extremely helpful for me as well.
Awesome. Great.
Cool. If we have no other questions, we can wrap up, and you all can have a extra ten, nine minutes, basically.
Thanks, Brianna.
Cool. Thank you, Brianna. Yep. Bye.
Worksheet
Worksheet
Transcript
Here’s what we’re gonna cover really quick because this is a, you know, a fifteen to twenty minute training.
Key to a social media content plan that converts, the three kinds of posts you should be creating. I’m not a big fan of saying you should, but these are the three kinds of posts that I found work really, really well. And if you were to look at our at our Instagram or which is basically our our main platform, LinkedIn is just kind of a subsidiary at this point. You’d see examples of all three. And then the secret is stepping up the content creation hamster wheel because I do not spend a lot of time creating all of this content.
So here’s the strategy.
Every piece of content that goes on social has to have a goal.
So anytime I’m creating anything and this is true for anything. Right? This is true for your emails. This is true for your blog post.
Like, what’s the goal here? What are we trying to do? Is it to generate awareness for me? And I can show you the I can show you a snippet of the Google Doc that I use basically because yes.
I use Google Doc and I use Notion both, but I can show you what it looks like as well. Every piece of content I create has to meet a goal. Is it creating awareness? Is it nurturing this audience?
Or is it selling something?
Sometimes it may do all three, but it has to do at least one of those. Like, if it’s not kicking that goal off, there’s no point. I mean, I would probably then just put it on Facebook and call it a day, and that that’s my Facebook profile. So that is where you will find a lot of random content that basically I just post because I’m having fun or threads. Right now, it’s threads too. So but for your main lead gen sales social network, you need to every piece of content has to have a goal. The second is to accomplish those goals, the content you’re creating must either educate, and change, or engage.
So if it’s generating awareness, you may have, like, an educational carousel. I’m speaking about Instagram again, but it could be a LinkedIn post as well.
Or if it’s to nurture, it could be like a fun, you know, GIF based reel or a meme, and then it’s engaged.
So once you have the goal and the purpose of the content, then you can create those content buckets or themes or pillars or whatever is you know, whatever you wanna do, which is like, oh, I’m gonna be talking about sales pitch copywriting, or I’m gonna be talking about email marketing, or I’m gonna be talking about website design. And in website design, then I’m gonna be talking about, you know, these four things. So it just kinda depends, but the first most important thing you need to do is set your goals. These are what our goals are, like generate awareness, nurture audience, and sell. For you, your goals may be different, but or they may be the same. Point is you need to have a goal in mind or at least three in mind for social media to really do a good job of being a marketing department for you.
The truth is social media isn’t about posting more. It’s not about putting more content out. It’s about creating more presence.
That is what I realized. I realized, like, yeah. I mean, you could be you know, we were posting, like, five times a week, and that was great.
But our presence wasn’t bringing any results.
You know? We’re you know, we we were pretty much engaging with the same people, and those people were were super supportive, loved them for it, but they weren’t, you know, we weren’t signing up clients.
And that’s when I realized you need to be more intentional about what we want social to do for you.
For us as a business, it was very clear we wanted people to sign up for our programs and our services.
I don’t care if we go viral or not. I mean, I really don’t care about that. All I care is that our people consuming our content, visiting our site? Is it translating into visits to the site? Is it translating into people reaching out and saying, hey, I’d love to know more about your services? Is it translating into people asking about our programs, our coaching, our consulting?
So getting five times a week. Sometimes I’m posting two times a week. It just kind of depends on what’s on my plate at that moment.
With that, let’s talk about ABC. That’s our that’s the approach I’ve been going with over the last year.
A little over a year now.
First up, authority. So you wanna be intentional about creating content that builds your authority and your expertise. What do you wanna what do you want to be known for? This ties in with, you know, what you the work you’ve been doing here about, you know, figuring out your red thread, figuring out what you wanna be known for, all of those things. So what do you wanna be known for?
Create content around that, your spiky point of view. You know? If you’re posting twice a week, one post has to focus on your authority. Take your time with that.
The good news is, you know, putting that limitation on yourself actually creates a lot of freedom.
So when you sit down to create content, think about what how is this piece of content helping you to build the authority and expertise you need, the authority and the visibility you need to be seen as an expert.
Quick tip. Remember, social media is not your hub.
Social media is a spoke in your marketing wheel.
Your hub will either be the core piece of content you’re creating. It will be either the blog post, either a podcast, either your emails or video, whatever. Social media is not your hub.
Why is that? Because social media, quote unquote, is rented land.
Yes. It’s great, but it’s it could be taken away from you like that. Like, literally, every day, I hear people whose Instagram accounts have been shut down, whose YouTube accounts have been shut down as well. But point is, you know, so I would just create content exclusively for social media.
Every piece of content I create is pulled from a blog post or an email that I’ve sent out already because those that’s my marketing real estate.
You know? And, again, like I said, I’m not in the business of pre I’m not a social media manager. This is not my core job. I used to be a social media manager at some point, but this is right now, it’s not my core job.
My core job is to get people to sign up for our our programs and services.
So I’m going to be smart about using the content I’m already creating to build authority and adapt it for social.
So a, authority, b, is you wanna build buzz. Now building buzz is generally associated with when you’re launching something. Oh, you need to create buzz content. You know? However, it isn’t reserved for only that. You can use buzz content to nurture your audience. You can use buzz content to, again, get people excited about what you have to offer.
Alright? So things like testimonials, media appearances. You’ve been on a podcast, that’s creating buzz. Right? If you’re speaking at an event, that’s creating buzz. If you’re doing something fun with your life that kind of aligns with your best values, That’s creating buzz.
Buzz content is anything where you’re not building authority, but you’re helping people to get to know the person behind the brand. I could also call it brand building content, but the idea here is we to generate a lot of excitement and engagement.
So keep it simple. You know? Think about what content you’ll use to create buzz. Like, in our case, for example, it’s, usually travel.
It’s, you know, fun family stuff because that’s very core to our brand values. Right? It could be it could be books, things like that. So for you, it can be fun.
It can be focused on biz. So you’re launching a new offer, which is, again, launch content. You’re maybe collaborating with someone. You may be again, you know, you may be doing something really different with your business, like taking an entirely different approach to a process that’s, you know, been used for years.
It can basically be anything that gets people buzzing with excitement. And at the end of the day, you want these posts to be connected to your business.
I’m gonna share a few examples of these, once we’re done with the training so you can see how this kind of plays out in real life for our business as well.
But before that, let’s close on this. So call to action are essentially your do this now post. Now a call to action post could be a call to action to sign up, to hire you, to buy from you. And this may be a little shocking that I aim to make at least one call to action post pretty much every day.
Like, literally every day. Whether and, again, remember, our platform of choice right now, our main platform of choice right now is Instagram. Yes. We have a presence on pretty much every other platform, but the point is, like, what we are focusing our energies on is Instagram, closely followed by LinkedIn, and then a whole bunch of others. But point is, I would aim to if if on Instagram, if I’m not doing a post, then I’m doing a story.
If I’m not doing a story, then I’m chatting with someone in the DMs.
If I’m not chatting with someone in the DMs, I’m reaching out to someone to ask to collaborate.
All of those are social content because you’re you’re on social. You may not be creating public facing content, but you’re still creating content.
So this may seem a little excessive, but it is also what’s ensured that we’ve always been booked. Like, right now, we are booking for May and June.
So it works.
You may not wanna do it. Again, this is what’s worked for us. Right? I always caveat the thing that this is what’s worked for us. Test it out. We could play with it, use it as it is. Like, seriously, I’m just sharing, you know, what we’ve been doing.
So sign up for your freebie, buy your product, hire you for your services, share your content in social, you know, invite you to the podcast server. Like I said, this may not be public facing content. It could be, you know, in the DMs. Comment with the catchphrase. If you’re not using ManyChat, highly highly recommend you to use ManyChat. It has helped us increase visits to our site and to our and sign ups to our, to our freebies exponentially.
Sure. Especially if you, like, us are managing your own social, or even if you’ve got a social media manager for that matter, I mean, I would say I would highly highly recommend it. And I’m not a many chat expert. I did take a course.
I think Katie Peacock was the one who recommended it, in in, CSV. I think it’s Belize Darma. That was what kind of really got me started on ManyChat. But, yeah, I’m a pretty basic user, so to speak.
And then how do you not get on like, get exhausted creating content?
You make repurposing your friend.
I’m gonna, with that, like, show you exactly what I’ve been doing in the past and, like, kinda walk you through that. So, but get into the habit of if you send an email out, if you’re sharing a tip in it, if you’re sharing an idea in it, if you’re sharing just random thoughts in it, get into the habit of looking at that email once it lands in your inbox and seeing, okay, what content can I create from it? You would be able to create a reel with a thought. If you’re on Instagram, you could you may be able to just use it with a slight tweak on LinkedIn as a caption. You may be able to turn it into a carousel if you share tips.
Get into the habit of, you know, repurposing your content so you’re not creating new content for every single platform for several reasons. One, it’s just exhausting.
Two, not everyone is reading everything you’re writing. Not everyone’s on your email list. Not everyone’s following you on LinkedIn. Not everyone’s following you on Instagram. And even if they are, it’s okay for them to hear the same message in different formats or even in the same format. Like, sometimes you may have you may be, you know, strapped in time and you may not have the time to kind of adapt it into a platform friendly format, which is okay.
But make repurposing your friend. However, the only thing I would say here is think about your goals.
Super important. Because if you’re just repurposing for the sake of repurposing, then you’re just doing what I talked about right at the beginning, which is just putting more posts out there. You that’s not the goal goal here.
Your goal is not to create three reels a day, five carousels, you know, a week or whatever. Your goal here is to convert people into clients or get them to sign up to your email list or, you know, be or see you as an expert and invite you to speak on their on their virtual or actual status.
So when you are repurposing, think about the goal. If there is an email that does not lend itself to any of those goals, Well, for starters, I would kinda wonder, why did we send it out in the first place? Secondly, maybe hold off on repurposing that.
So because sometimes, for instance, I do send out an email that I feel strongly about or I may write a blog post that I feel like, oh, this maybe be really helpful. But then I know I look at the stats and I’m like, didn’t do that well. Do I still wanna, you know, share on social? If so, what’s the goal that I’ll be accomplishing?
If I can adapt it to meet a goal, I will do that. Otherwise, I’ll just park it and let’s stay there.
At the end of the day, I want you to remember to have lots of fun with social. Like, seriously, when I stopped obsessing about what everyone else was doing, when I stopped obsessing about, oh, we are not reaching the quote, unquote, the ten thousand follower mark that really quickly and everybody else is I just started having fun things switched around like this.
We had more people signing up. We had more people reaching out to ask about our services. We had more people, you know, inviting us to speak on podcasts and things like that. I mean, it’s yeah.
And I’m having so much fun, so it doesn’t feel like a chore. I truly enjoy it. I look forward to it. It just lights me up and which was not the case earlier.
So it used to feel like, oh, I need to film reels. Oh, I’m I’m I’ve gotta do this. I’ve gotta follow the trend.
It just felt like so much work for very little return, and, yeah, it just did it felt like something that I just had to do, and I wasn’t enjoying it. So just kind of keeping the fun element alive and, like, really enjoying it and getting excited about it has made a huge difference. It’s more of from a mindset point of view, but it’s something to keep in mind.
Alright.
I’m gonna stop sharing screen because that was my short and sweet presentation.
And I wanted to okay. Caroline, fine.
I wanted to ask, like, do you have questions, or can I show you a couple of examples?
Do you so do you not follow trends at all?
I would follow a trend. For instance, I would follow a trend if it if it feels fun and exciting to me and if it feels relevant to us. For instance, one of the trends that I will be using next week would be, you know, social media as a highlight reel, and here’s what I’m struggling with because that is something I do connect with. That’s a trend.
That’s a kind of subtle trend that’s been going around. I did use the, you know, the music k. What was that? Oh, okay.
Make your own music trend, like, you know, I use that for the Taylor Swift era store that we and that was not me, honestly. That was our sixteen year old. Like, she was like, okay. This is gonna land itself perfectly stuffed here, but I’m in the six I guess they’re more tuned into trends.
That said, I also use a, social media template library. I think I’ve shared it in the Slack group.
That creates a lot of, on trend, templates that we can use to if something feels like, you know, oh, yeah. This would lend itself perfectly.
So I use that then. And you can I wanna talk about repurposing in two or three different ways? One is where you test out a content idea on one platform. If it does really well, then you adapt it to the other platforms.
That is repurposing strategy number one. Repurposing strategy number two is what we just spoke about, which is, you know, you use social media as a spoke in your marketing wheel, which means you create hub content and you adapt it to, everything else. So strategy number one is let’s look at let’s look at how to test out a content idea on on a platform and then repurpose it on other platforms.
So we’ve got this is something that I’ve been using. You can use any platform for.
For this purpose. I use threads for testing out content ideas.
You could use anything you’d like to.
That’s gonna pop.
Alright.
It’s not coming up. Hang on.
Alright.
So So three weeks ago, this was a post that I created, which was around how do you land speaking gigs. Now this is an example of a post where I created something just on social. This was not created on, on an email or something like that. So, like I said, sometimes you just wanna have fun with social threads and Facebook and a Facebook profile are my places to have, like, you know, just, like, put random posts out there and see just a thought or, you know, things like that.
So this was a post I did on threads, and it did pretty well. So I was like, okay. Twenty three people like this. Let me test it out on LinkedIn.
I did the same thing here, but I adapted it for LinkedIn. So this was how do you answer your exhibit? I just kinda changed it a little. Damn. How do you view your pitch? And this one did this one did well too. You know?
And then I took the same post, and I put it on Instagram as a carousel.
This one’s done well too. More importantly, my goal here was to get booked on stages. And right now, I’m in conversation with three different events, about possibly speaking there. So one piece of content across three different platforms.
And if something does here’s the thing.
What and this is so I’m tired of it, but what I found is, like, if something does well on one platform, it generally does really well on other platforms as well. So just like tweaks, and that’s it. So this is repurposing strategy number one.
I’m gonna show you repurposing strategy number two as well.
Wait a second. Let me pull.
So okay.
This is this I’ve done so many times. Alright. So this was an email that I sent out. This may make me unpopular.
I sent it out on early February, and I felt really strongly about this. It did really well. I got a whole bunch of responses. I knew it’s really resonated.
What I did was I grabbed a line from here, used it as a b roll, and this is pretty much the email, but, obviously, way shorter.
So this one did well too. Our goal here is essentially to to nurture our audience and also share what we feel strongly about. So this would I would say this qualifies more as a building buzz kind of a post because it did build buzz. It built buzz on email and it build buzz on Instagram as well.
Did I put it on LinkedIn yet? No. But will I? Yes.
So you could do the same thing, like, literally every post you see here. This is from a blog post. You know? These are just the top heads that I’ve taken and put them here. So this also blog post. These are all blog post ideas. I mean, and blog post that we’ve done in the past.
The point being, you could go ahead and this is like these are like, you know, these are the trendy these are all this is this is a trending thing that we did, but this was a template. But I’ve used it for post purchase emails. So this was from the template library. I really like this one. This one did really well as well.
Point being, you do not need to create a whole lot of new content, But you do need to be really intentional about the content you’re creating.
Alright.
Questions?
How do you have anything that you’re struggling with on social that we can help with?
If today’s audits, I would love an order of my Instagram if that’s Yes.
Of course. Yeah. We have, you know, that was, like, copy review time in any case so we could review your your Instagram. Go ahead. Let me just pull it up.
I do. I also have an abandoned cart question that is kind of urgent because I’m actually doing a VIP day right now, but take time out for this.
So it’s a seven day flow where they they sign up for a webinar, then they get a seven day discount, and then it expires, like, yeah, on day seven.
And I’m wondering, like, when you do abandoned cart emails, like, do would I do it before day seven? So or would I wait until after day seven? Because I don’t wanna overwhelm them with the emails.
Or just how how does it yeah. How does an abandoned cart sequence fit into, like, a limited time offer?
So you would not wait till cart close then. That’s like a post.
Your abandoned cart will go out, technically, an hour or a couple of hours after they’ve abandoned their cart. Okay. You would tag them as abandoned cart. They would get that, they would get that email, asking them, hey.
You know, we noticed you were, you know, checking this out or you added this to cart. Did you get distracted or do you have questions? Whatever your core messaging is, basically, for that abandoned cart email, but it should ideally go at two hours. So let’s say day three, someone adds it to cart.
You don’t wanna wait till day seven. You will send it out to them two hours and an hour after. You may wanna keep you may wanna see whether you wanna because it’s a, a time sensitive launch, you may wanna see whether you do wanna have two abandon cards or you just wanna keep the one.
You know? Because you’ll they’ll be getting another email in any case. So Yeah. On day four. But, but definitely one you definitely wanna include just the one email.
Think of it as, you know, it’s basically a remarketing email. Right? So Mhmm.
You could, in fact, tag them and exclude them from day four if you’re sending out a couple more emails because here is someone who is sold on the program, they’ve added to the cart, have decided not to sign up. They’re in a very different state of awareness.
At a very different stage of awareness is someone who’s probably opening up email number four for the first time. Yeah.
I mean, I So I guess with that though, because it’s it will be like they’ve gone to the checkout page, so that’s for a course.
And my my only thought is that I would say, like, probably, like, seventy percent, I would estimate, of people just click the button without actually being most aware. So I wouldn’t want them to, like, miss out on, like, the more solid sales emails.
Yeah.
So then just include the one email, like One email.
Similar to, you know, how we’d be able to send out any to sales page clickers. So yeah.
Okay. Thank you. I I don’t know why I was just getting really, like, in my head about it. But, yeah, obviously, why would I wait till day seven? Thank you.
And, yeah, I’ll drop Perfect.
Okay.
My Instagram in the chat as well.
I think I have your yeah. But, yeah, drop it in the chat for everybody else. I have it up here.
Okay. I think it’s just me and Jessica.
Yep. I don’t is yes. And Nicole.
Hi. Yes. Sorry. I’m just off camera hiding a little bit.
Cool. No problem. Alright. Cool.
So some more courses or they want? Do you want me to audit your bio as well?
Yeah. Just any because I’m not getting results on Instagram. So, like, be as savage as you want. I just, like, anywhere that I’m not doing it. Yeah.
Okay. Cool.
So first up, I don’t know whether you write copy or whether you’re a business coach, so that’s not clear to me.
It says sell more courses with Day one Evergreen, but you could be just someone who’s teaching people, like, how to sell courses, but we don’t know whether you do it. Do what what do you do, basically? I don’t know that. So just kind of improving optimizing this section would really help.
Also, let’s look at these are your pin posts, but let’s okay.
So oh, alright. I’m gonna give this over to you, Abby. Based on what you know now that your content must have a goal, what’s the goal here?
To not I mean, yeah. That was a goal. It’s basically, just repurposed from LinkedIn, and they’re all just value posts.
Yep. So let’s say it’s supposed to build buzz or supposed to nurture your audience.
But, again, I don’t really know what we’re talking about here as someone who’s just visiting. You need to kinda keep this in mind, especially on Instagram. You need to keep it in mind that people are scrolling through your feed and they’re going achieving this is less of a how to and more of a life of listening strategy. And if I don’t read this, I’m, like, kinda wondering what are we talking about here. And, again, I don’t really know what’s the goal here. Like, what what are you like, what how does this connect to what you do? Mhmm.
So you need to kinda remind people, like, as as someone who works with creators, extending deep empathy, no transactions, just kinda reminding people about what it is that you do would, you know, really help them. Same thing with this is great. This is a really great example of a bus building post, but this is a huge waste.
Yeah.
Yeah. So, you know, we don’t know what you did. I’ll give you an example of something that just converted well for us.
So similar testimonial.
Right? Or one struggling to share that, but it has a copy. Have the person here to what did she do for us? Gave the complete testimonial here. Let’s looking for May, June. And, you know, we’ve had at least we’ve had at least three people ask after this. So, similarly, there’s another example.
Oh, I’m sad creatively struggling with copy. It doesn’t have to be that way. This is a carousel.
This was another client. So what was the challenge? You know? What was their hesitation?
Mhmm. What was the You know? What did they get?
So your what’s the goal?
So think about your goals when and you’re using a social media manager, are you?
Yeah. She does all of it. She just repurposes from LinkedIn and takes, like, testimonials on my website and post them with one hashtag.
Yeah. So she needs to start thinking about this strategically because, honestly, like, anyone who’s doing your social media for you needs needs for it to need so, yes, their goal is not to convert people. Their but their goal is definitely to get people to reach out to you or at least visit your site. And if that’s not happening, it’s a giant waste of time and money for you. Yeah. So so yeah. Something to think about.
Yeah. I mean, because it’s it’s it’s my my responsibility because she she just likes she’s a friend that likes doing a bit of design, so I’ve just brought her on to, like, to give her some work. But, yeah, I need to definitely be training her and telling her what to do. And I haven’t thought about it like this. So, yeah, the session’s been really eye opening, if painfully so.
Hey, Abby. Can I just really quick, refer you to check out Jo’s Instagram? She did a video about the mistakes she made with her business.
Watch it through the whole thing, and then you’ll know why I referred you to it because what you just said about hiring a friend, Joe talks about that.
And, yeah, just Yep.
Okay. Yeah.
So but, yeah, again, same thing here. Let’s do find my exact dispose. Like, I mean, this tells there is no goal. There is no I don’t know what’s happening here. I don’t know who you are. If I just see this somewhere, I will know that.
The other thing is, like, you’ve got some good content, but it’s not getting the attention it deserves because we don’t know we don’t know you. We don’t know what it is that you’re doing and how does this connect to what you do.
Mhmm. So I see many course creators leveraging loss aversion in the form of full as in tapping into the machine aspect of missing a great deal, but then your caption needs to connect to this.
So this is this is great. This is great content, but your caption isn’t doing the heavy lifting and getting people to engage with you.
But yeah.
I where I would start would be repurposing from LinkedIn. Yes. Mhmm. Continue doing that, but adapt it to the platform for it to be a good use of your time.
Otherwise, honestly, Abby, just stick to LinkedIn. Like, seriously, if you’re getting traction on LinkedIn, focus your energies there. Right? I mean, it’s really important to have, like, one platform do the heavy lifting for you instead of feeling like, oh, I need to be here, but I’m not doing a great job here, which is why I say, like, Instagram is our main platform.
LinkedIn is like a far second.
And and I switched from and before Instagram, you know, I was, like, super super all in on Facebook. Like, Facebook was doing brilliantly for us till it decided not to, which is when I realized, okay, I need to kind of put my energies into Instagram. Point being, you don’t have to be on on three different platforms. So when we also need to kind of get comfortable with the idea of just focusing on that one platform going all in. If it’s paying off for you, just focus there.
Yeah.
I’m torn there because that’s that’s kind of how I thought in the past. But, I mean, Joe, she did say on Monday, like, you need to be on Instagram.
And because I work with course creators, I do get the feeling that they’re more on Instagram than LinkedIn. Like, the people that reach out onto me on LinkedIn aren’t necessarily the best fit. So I do I do want to make it work, but I think, yeah, there’s there’s a lot of work to be done, to to get it working because it’s it’s totally new to me.
Yeah. Yeah. Yeah. It and it is an ever changing, fickle algorithm to dance with. I can, like, watch for it.
You would get your head around something and start doing more of that, and then all of a sudden, it’s like, no. Thank you. Now we want more of this. So, that is something to kind of keep in mind as well.
But what you also need to just remind yourself is that doing social media management is not your job. You know? I brought it in house for us because hiring it out was not making sense for us. Like, we were paying a few thousand dollars every month, and there was no ROI.
So it just it was not worth but, yeah, so bringing it in house again, we also need to kind of remember is, like, this is just me. This is, like, I love social. It lights me up. And since I decided to have a lot a lot of fun with it, I just enjoyed way, way more than when I was creating content because I needed to, you know, oh, we need to do this.
You know? Now we can do that. No. No. I don’t know. Yeah. Mhmm.
Yeah. Okay. So I think my two takeaways are to make sure that each post has a goal going forward and Yes. To try and connect to the part of me because I’m sure it’s there somewhere. I’m sure I’m capable of enjoying Instagram. So just try and connect to that part, find what I like about it.
That’s what I’m gonna Yeah.
Find what you wanna look for. Me adding yeah.
Yeah. I love those camera facing reels. Like, I I record a whole bunch of them, and then I kinda dip them out, you know, because so I’m like, I love talking to a camera. I love, like, giving short tips.
So I do more of those. I don’t do some of those more fancy complicated reads. I love b roll reels. So you’ll see a lot of those as well.
You know? So those are the ones that I so you kind of and I enjoy carousels. I love carousels because I tend to talk a lot, like so carousels will help me get my message across.
But you you kinda need to figure out what is it that you really enjoy and then go from there. But yes. And the third important thing that I want you to take away from this is that you do not need to create fresh content all the time. Mhmm.
You may wanna create a full so you created a full intent, but then you saw how you can kind of repurpose it. Right? Mhmm. But it needs to be platform appropriate.
Thank you, Brenna. Really helpful. You’re welcome.
Copy review requests or anything that I can help with.
Perna, can I ask a couple follow-up questions about the social stuff?
Sure.
Okay. So I don’t wanna forget, but I do have a question about modifying later for the platform itself. But I I noticed in my feeds, especially on Facebook, I think was where I noticed it, where I started seeing your post twice, and I’m like, oh, is there a glitch in Facebook or something? Then I realized it was you were you and I are friends, so I’m seeing it on your your page. And then I was seeing it on Content Bistros.
And so what I’m wondering is I so I have a Instagram, Facebook. Like, I have all the platforms held aside for Right and Main, my actual business name. Right? But then I decided to launch a newsletter and, eventually, a podcast called the holiday wins so I could, you know, build up the seasonal sale holiday thing. Right? But I’m kinda sitting there going, I’m not do I focus on one, or can I just do kind of what you’re doing? Or at least I think you’re doing this on purpose, posting the exact same thing on the same platform, and it’ll just have the same thing on my holiday win as I do on Right and Main?
Is that okay. Good. Okay. Thank you. That makes me feel better, less worse.
Okay. Good. And then my Again, because you’re seeing it twice, and maybe a few other people are seeing it twice. But, honestly, like, I’m keeping our Facebook page active just in case we need to run ads at some point. But, my profile is what does the heavy lifting for us in any case.
Yeah. Oh, okay. Okay. So that was another question I was curious. I think about this a lot when I see you on social.
Oh, yeah. Oh, I wonder how that works with there are times where I think about things I shared. Now I got better about it with only sharing with friends or whatever, but sharing, you know, random, like, about my, you know, kids or goofiness with family, but it really it was not at all business aligned or whatever. So are you just really looking at even your personal profile and going, yeah.
It’s unless it’s clearly aligned somehow back with the business, you don’t share a whole lot of anything else. Is that correct? It seems like it, but I’m not sure.
Yes. Okay. Yes. That is true. Again, being on social is not like I said, like, for me, yes, it helps me to connect with friends and things like that.
And I do share I am an overshare in the sense, like, I will share, you know, traveling somewhere. But, again, remember, travel is a big part of our brand. Yeah. So, you know, it connects there.
I do share if you go out for a nice meal, I do share if you’ll you know, if you’re celebrating a birthday or an anniversary.
But, again, that’s part of the band. So, I if you were to see my post from twelve years ago, it was a very different story.
So, yeah, point is I got wise about the fact that, you know, being on social for me is a business decision. And, yes, I will share some stuff. You will see me sharing things about books I’m reading or, you know, where I’m going or what I’m wearing and all of that, but it’s it’s pretty strategic.
Yeah. Okay. Cool. And that’s coming across.
I assumed it was that way, but sometimes strategy looks so easy, you know, when you’re not Yeah.
Yeah. Doing it.
So Yeah. Yeah. Yeah.
Yeah. Yeah. Yeah. No. You’re right. You know? For me, I don’t give it a second thought now because I know exactly what needs to go because I’ve been doing this now for so long.
But, it comes naturally to me, but Mayank was the one who pointed out because someone we’ve had a couple of people ask us this. So and I was going, no. I don’t have a strategy, but then I really think about it. This is it is for you.
Yeah. Mhmm.
Okay. And then I guess I was just wondering any and and, Abby, if this is not relevant, it’s fine. It’s no big deal. You don’t have to answer. But I was just curious about any I don’t know if they’re advanced tips or whatever on when you are modifying. So when you did that Instagram, thread and then you turned it into LinkedIn for so very different. Right?
What’s going on in your mind when you’re going, okay. I need to modify. You know?
Yeah. I need to look at, you know I LinkedIn, I’m just kind of getting back to it. I’ll be honest. You know? Like, maybe last nine six, nine months.
And it’s not, it’s not a top priority, but I like using it to build my hook writing muscles because on LinkedIn, hooks do really well. So I use I test out that. And then if I see, this did well here, so then I can kind of pretty much put the same thing on Instagram because I know that hook will work there as well. So my strategy essentially is to adapt it to the platform. So like I shared, you know, when we were looking at Abby’s account, I don’t want it to be a waste of my time. I don’t wanna just keep putting posts out there because I’m supposed to.
Doesn’t help me at all. Like so I would look at what’s working on a platform and then modify it accordingly. So if it’s an email like you saw, I pulled out a line from the email that I knew would land well because it’s a controversial opinion. So on an on an on a reel, and then I used the rest of the email as the caption.
Okay.
Does that kind of answer your question about what hooks do I I think even just that little nugget about you noticed that hooks on LinkedIn are an interesting thing to play with and do well.
So I think even that is really helpful if I’ve got something somewhere else, focus on that, try different hooks. And and that is what you did. I because I was also wondering how how did she go from that, those opening lines on I think it was your thread, but I could be wrong. And then you went over and you were like them Yeah. And, you know, and I it just I’m always curious. Well, what sparked that change? You know?
Yes. Because it was LinkedIn. And because I I had had time to see how the post performed on threads, and I knew that on LinkedIn, the them versus you kind of thing does really well. So I, you know, I’ve done that in the past as well.
But yeah.
Okay. Cool. Thank you. I appreciate that.
You’re welcome.
Anything else?
No copy critique? No copy reviews? Copy q and a’s? Okay. Cool. Nicole, do you have anything?
No. This was extremely helpful. I actually work, for Jo on her social media, so this is extremely helpful for me as well.
Awesome. Great.
Cool. If we have no other questions, we can wrap up, and you all can have a extra ten, nine minutes, basically.
Thanks, Brianna.
Cool. Thank you, Brianna. Yep. Bye.