Tag: november 2023

How to Build and Sell GPTs

How to Build and Sell GPTs

Transcript

So today’s presentation is how to build and sell GPTs.

We’re gonna cover, GPTs one zero one. Then we’re gonna cover the three ingredients to make a a GPT, then we’re gonna go over, something called assistance API, which is really the professional version, if you wanna call it, of the of the GPT, then we’re gonna go over how to build a GPT. If we have time, I’m actually gonna do build one with you everything is a bit wonky right now because they’re they’re doing some updates. So it’s it’s not as, streamlined as I’d like, and there’s of glitches right now, especially with the Zapier integration.

Then we’re gonna go through, ways that you can sell GPTs to make money. At the end, we, alright, like I said, we’re gonna provide a soap where if you wanted to, you could start selling custom bots to your clients.

With custom knowledge bases as well. So we will provide you with the soap and the video on how to do that. Then we’re gonna do some walk throughs on how we are using assistance API to launch a productized service, success stories cell, and then I’ll try to go through the process and how everything is connected, including how we’re using GPTs plus also, the assistance API. And then, of course, we’ll do the, the Q and a. So we’ll start with, the introducing the GPT. So basically, these were launched to solve a a specific problem and that business owners were saying like, hey, this is great. I love I love the the chat GPT, but I really want something customized that I can use for my business.

One of the big things was a knowledge base. People wanted a custom knowledge base that AI can draw upon. And, and then they also wanted the ability to to get that AI to to create some type of action.

So this is why, GPTs were introduced. Now they’re claiming that there’s no coding acquired, but that’s not that’s not true.

When you get into GPTs and I’ll I’ll walk you through.

When you get into actions, you do have to have some level of, sorry, who’s in the transcript recording is on. Is every everything okay with the transcript on that? Someone just answered your question.

We’re okay? Okay. So they’re saying that there’s no, recording required, and no coding required, but there is some level of coding that you’re gonna need, especially when you’re getting into actions. Now, and these images here that I I’m literally using AI for everything just to get familiar with it. So if you see some spelling errors or whatnot, AI is is creating the images for me. So when you’re creating a a a GPT. There’s basically three ingredients.

The first one is, prompting. So you prompt is to give the the GPT, a set of instructions to guide its answers. The second is your knowledge. So that’s the custom knowledge base that you can use, to, the that GPT will drop upon. And then there’s, of course, there’s the actions as well. Now there’s there’s two types of actions there’s the actions that, integrate with open AI’s existing capabilities, like you’re browsing with Bing and your data analysis, and then you can also create a custom actions usually by API integration and a few other things as well. So those in a nutshell are are what makes up a a GPT.

The first ingredient number one, and I created a bot to sort of explain the process and then what we’ll go through a live version as well is to create your prompt. Now, what I did, it’s kinda like a using a prompt to create a prompt, but I created a just that, a prompt, a GPT to help me create a prompt.

Which takes me to the next step, which is the knowledge base now to to create that prompt buddy. I used OpenAI’s knowledge base. And what I mean by that is I went to their website, found the the guide on prompt engineering. I turned that into a PDF, and then I uploaded it to chat GPT, and I told, prompt buddy to use that knowledge based when creating prompts for me.

So that’s how the knowledge base works. The second is the the, sorry, the third is the action. Now the action is where you can use prompt buddy where it can not only create a, a a GPT for me and it get but it can also do some type of action, like it can post to a website. It can draw on my schedule.

There’s multiple things that I can do with it. So that’s the action, and there’s two ways you can do this. The main one is through Zapier, and then you can also do it through API integration as well.

Now there’s two types of, and this is important. There’s two types of or there’s two ways to create a g a GPT. The first one is is the the GPT itself, and the second one is called assistance API.

Now they both serve they both do the same thing, but they serve different purposes and they’re for a different audience.

The the assistance API is really for developers technical users.

They wanna build a lot of applications.

The GPTs are for a general audience. They’re for non tech, technical users, entry level users, limited, coding experience.

Use case for the assistance API is you’re gonna build an agent like experience.

You’re gonna use open AI tools like code interpreter, you’re gonna do function calling. GPTs.

They can integrate with, open AI’s products, but you can’t do as much, constant function calling as you can with the assistance API.

The file upload limits for now this is in regards to the knowledge base, the assistance API, gives you the most, amount of, files that you can upload. You can do twenty files per assistant, maximum a hundred GB for an organization. And, of course, for the GPTs, you’re limited to ten files. Now that’s important because the that’s talking about your, your knowledge base that your your GPT will will draw its knowledge from.

Token limits. Now this is essentially when it stops working, assistance API, you get a lot more a lot more tokens to work with with the GPT. It stops following instructions at around seven hundred and fifty words, and that’s important when you are prompting.

So the assistance a API, you can really see how they’re gearing it towards, professional use. And it’s really if you wanna get into client work, or you wanna work with clients or develop products using AI, you really should start learning the assistance API, which will go through as well. Now the usage caps, assistance APIs pay as you go, and GPTs have a cap of fifty messages every three hours. And that’s for the chat GPT plus.

Now, someone way smarter than me dug into their code and they figured out that GPT is launching a, new plan soon. So this isn’t released. So, but they are launching this. It’s called a flexible team plan.

What they’re gonna be doing is offering unlimited, chat, GPT, and you have a monthly plan, which is thirty dollars a month, but it’s a minimum of three users.

So that’s ninety dollars USD a month, and they’re also gonna offer an annual plan as well. So they think they’re saying they’re gonna launch that in a couple of weeks, but just just to let everyone know, and that’ll include the the chat TPTs as well. So you can start doing some, some some fun stuff.

Access the assistance API is through the API and as pay as you go. The GPTs, of course, you’re limited, and it’s through open AI as well. And you have to have a plus subscription.

Now customization, this is the big one between the two. So assistance API, is really meant for fine tuning and you can have a lot of fun with custom integrations. You can have multiple APIs.

You can create custom knowledge bases. You can you can train your, your your bot on a million different things. The GPT, you can also customize, but you’re really limited and you’re also limited in, the amount of API calls that you can make, as well. So you there is some restriction there, the assistance versus the GPTs. And you can see how they’re modeling this as well. They’re really gearing it, the the GPTs to really small business owners, and then they’re gearing the assistance API to really you know, the professional end.

The thing with the GPTs though, especially when you get in the actions, it’s it’s not, it’s not easy to do. Like, small business owners are not gonna start creating their GPTs with custom actions, just to You need to know Python, you need to know API, you need to know some coding.

Here is if anyone’s interested, I can send them. This is the prompt that open AI is using that helps you create the custom, GPT. So if you wanna dig down into the code and just have a close look to see how they’re doing it, I can provide this. Someone else did this. They found it, and then they, they used OTR to sort of describe the info.

Now We can talk about how to sell GPTs.

There’s a few ways that you can do this is open AI is launching a marketplace. They haven’t launched it yet. They’re gonna be launching it soon, and they’re gonna be offering a profit sharing model. Now, that’s kinda work. A lot of people are saying what’s gonna happen is kinda like what Amazon did where they’re gonna they’re gonna partner with select, GPTs, and then they’re gonna purchase them, and then they’ll start selling them on their own marketplace.

There’s no details on the profit sharing model yet, but that’s the the angle that they’re going with it. The other just go here. The other way is to create and sell custom bots and automations using the assistance API. You can sell that to clients or you can sell it just on marketplaces.

And the other one is to, create custom GPTs for clients.

Not as advanced as the the AIs, but you can do you can still do quite a bit with a GPT.

One example is you can use a GPT to, create a lead bot and then use a an action to send that lead to your CRM and then trigger a nurture campaign or something as well.

Another way that you can use the, assistant API besides selling it, and this is where I’m the angle that I’m going with it is to really automate and streamline productize service.

So we’re using Assistant API to to do just that. We have a productized service. We’re gonna use this technology to streamline the process.

And, of course, that’s gonna allow us to get the market quickly scale and make more money. And I’m gonna show you how we’ve done that in a few minutes on how, the exact process we use and then you can swipe that as well.

So the custom, GPT is another angle you can use them that I I would suggest as well is to sort of use these to to help with day to day tasks and your routine tasks that that’s important because It can make you super efficient. I’ll just give you a couple ways that I’m using them. I love to read. I love to read books.

So I created a GPT to create custom cliff notes. So I’ll purchase a note from Amazon converted to a PDF uploaded on this it creates a class, a custom cliff note. I print it. There’s my summary, and I can read, you know, three, four bucks in a day if I wanted to.

That’s just one way to be more productive.

Another way you can do it is, I’m using it to analyze customer feedback for specific pain points. So we we have a survey data that we put out to, patients. And then we upload the survey data, and then it looks for specifics pay pain points. And I can show you the trends it looks for, but it looks for phrases like tired of worried about.

And then it gives a report that we can use for sticky material as well. So we incorporated that into into part of our process.

We’re also using this and this is part of our productized service. This this is a bit more advanced, bot, but it’s still using a GPT where what we’re doing is we’re pasting a form thread inside of GPT, it goes to the form with Bing. It scrapes the data. It takes that data, and then it writes a compelling success story based off a knowledge base, and I’ll show you the knowledge base.

The knowledge base is a book written by Rob Blie on how to write successful case studies. So it uses that book as its knowledge, and then it uses the frameworks inside of that book to write the success story. Then we have examples from nerd fitness. I like that writing style.

So I included that into the knowledge base as well, and it’s using that for the tone and the voice.

And then it’s it’s asking, it also includes things like your USP, you know, how many years of, experience the the clients been doing this. We’ve customized it a little bit because this is one of our clients, and we’re we’re offering the productized service for and that’s really an angle you can do with it. You can really customize these for specific or to solve specific problems.

So having said that, let’s go ahead and build, a a GPT.

I’ll start. What we’ll do is we’re gonna start we’ll we’ll build a basic GPT on delegating what I’m getting to the first problem is, you know, I I have a business I have multiple direct reports and and delegation is is something that I do every day. So what I wanna do is I’m gonna create a custom GPT, and I’m gonna ask it to help me streamline the delegation process. So the great thing about this, make sure it’s probably won’t And it is glitchy. You’ll know that, maybe a lot of people are using it, but it is glitchy. It’s taking a lot longer than usual.

So it’ll start. What this is doing now is this is really asking for, information. This is really the prompting, but they’ve automated this in a sense.

If you go in here and I said those three things that make up a GPT, here’s your instructions.

Here’s your knowledge base. So the knowledge base is you can you can upload anything and it’ll draw from that information, and then you have your actions right here. And this is where you can use different integrations like Zapier to really get it to do something. But let’s let’s go right here. So I want this to I want to streamline the delegation process with my team. So it’s asking me for some info and, please describe your overall goal, for instance, providing specific information.

Okay. Use so I’m just gonna in the knowledge base. Now what I’m gonna do is, I’m gonna go here into the knowledge base. I’m gonna just make this simple. I’m gonna upload it.

And on here, I have a book that, on your view.

On delegating effectively, effectively. So I’m gonna upload this.

It’s a book that I purchased on, Amazon.

This will upload, and I’ll I’ll have it u use this as the, as a knowledge base.

It’ll just take a couple of seconds to load. Okay. There we go.

Can I can I ask you a question?

Sure.

When it comes to the knowledge, one thing that I I still had to understand, how do you tell the GPT when and how to use the knowledge because I tried, but I didn’t see it, like, use it effectively. Like, they do just tell it, use the knowledge in the prompt.

So what is okay. So what I do, to go as in, and I’ll get into the open AI playground is I use the open AI playground to to really to get to a point where I’m happy with the prompt. Because you can get pretty detailed in this. And what I do is I copy and paste it inside of the builder that I’m building, and then it’ll say specifically to use this. It does it does draw on this first.

I don’t if web browsing, I think if this is enabled, it will go outside of that. Did did you have this enabled right here?

Yeah. Yeah. Yeah. Yeah. But, yeah, the the problem is Yeah. I uploaded a book, but whenever I asked some stuff, I didn’t see, like, the, you know, where where you see the the animation of, like, looking in my knowledge.

So try I I haven’t had that problem. One trick I do is that I’ll you can start once it’s live, start it with saying, hey, can you please summarize what’s in your knowledge base and have it draw on that first? Have you tried that one? No.

Yeah. Try that. Usually I’ll or I’ll try when I’m When I’m creating a prompt, I’ll I’ll give it instructions, and then I’ll say, do you understand? And then it’ll summarize what I’m saying just to make sure it’s clear or like I said, just have it had it summarize the knowledge base and what’s in there or refer to the files directly in your knowledge base.

Yeah.

Right? That’s that’s usual as well.

So, I’ll got note, Shane, Monique here.

Hey, Monique.

Are you are you high? Hi, everyone. Sorry. Sick here. So I’m off screen today. Yep.

Is it imperative you think to turn off the web browsing aspect I think what you’re saying, Chris, is exactly what I’ve experienced when I built these. It’s just not using any of the layouts or the knowledge that I reference.

It just be it seems very haphazard in some ways. Like, it seems more focused than starting fresh in a chat session, but it’s just not as focused using guidelines and layouts and frameworks like I would have expected when you call on it in the GBT?

Are you using just the the we’re talking about the GPT, not the Yeah. Okay. Yeah. So so we like, I do I haven’t had that problem only because I start like, I don’t jump directly to the, to the GPT.

I use the assistance API, and I I suggest you use that as well because you this is where I really streamline everything, and I get it to the point that I’m happy including the prompts, and then I’ll I’ll paste this into the and I’ll show you in a minute an example. I would paste this into it. Like, I’m I’m using this rate now to sort of guide the process, but I wouldn’t do this normally. I would figure it my own prompt.

I don’t find the qualities as good.

So here’s, I’m asking it right now, so I I said, look at the knowledge base for the delegation process. It is drawing on that. That is the book that I I uploaded in there.

So I don’t but do try if you do come across that, try that does work for me sometimes. Just ask it to summarize the knowledge base and see what it comes up with.

Yeah. I would love to know. And this is where I haven’t worked as the assistance API of the prompt uploading that you’re using. I haven’t done that. So that’s interesting. I you’re developing outside of chat GBT through OpenAI.

You’re developing Yeah.

Like, I’m using so I I I’m not a prompt expert, but I just used the advanced guide to prompting from OpenAI and use that as the knowledge base, and that’s feeding my prompt right, as well. So, Demicize his base.

Let me see what’s the delegation.

And it’s not it is, like, this whole GPT, it is pretty wonky even with the we’ll get into the Zapier integration as well. It’s not perfect, and there’s a lot of glitches right now. It doesn’t always work like it’s supposed to, identify the task. So now it’s going through. It’s telling me what the book is.

So the goal, we won’t we won’t cover all of this. But what essentially this is doing is is I would ask it to summarize the delegation process. Then at the end, I would ask it to help me plan the project asking clarifying questions.

Asking clarifying questions is important because then it it doesn’t assume anything. And then at the end, I would have it create a delegation worksheet that I can print and share with my team member. So that would be the ultimate process of of this. Now what I’m doing here, this would fill in all of this as we we get going. These are conversation starters, instructions.

This part right here is what it’s building out right now.

Let me see if it if there’s a specific so can I ask when you Sure?

When you develop in the this this part of the create, are you then using any of this prompt outside of if you’re not using Assistant API? Are you taking any of this work and putting in the configure section?

Yeah. It’s so what’ll happen is, delegation. It’ll update the configure when it’s done, the the whole point of this is asking me clarifying questions to to build the prompt in layers. And when it’s done, it’ll it’ll update the configure portion as well.

So it’s yeah. That so it’s asking me right now. Do you wanted to call a delegation assistant? I’ll put it yes.

And what’s gonna happen is There you go. You’re gonna see a lot of, messages in conversation.

Yeah. There’s tons of glitches.

You’re gonna see it update this from that, and then it’ll ask me for also if I wanna use the image. As well, but that’s what’s when it’s working properly. That’s what you’re gonna see. But that’s okay.

I’m gonna show you in the back end of the ones that I’ve created. So here’s here’s prompt buddy. I’ll go into prompt buddy. I’ll show you the configuration.

Here’s the the this is what if you use the the t p t tool, this is what it would create for you and this is these are this is the prompt basically it instructs. These are conversation starters that’ll it’ll create these for you, and they’ll populate here as well. And then, of course, you have your, your null base as well, which is interesting because it actually it looks like it’s not saving the the knowledge base like it was. Like I said, there’s a lot of glitches and to work with it as well. And then, of course, at this stage, depending on what you need, you would sort of set up your your web browsing, the the image, the code interpreter, and, of course, your actions as well.

Okay. I wish, but that’s essentially how it is when you’re you’re creating your GPT. You just tell it what you want it to do, and then it asks you questions in it’ll populate this entire section here for you.

Does anyone have any questions on that?

Can I just ask, so you mentioned about having a create a worksheet for you to delegate to your team members? So that would be in the action step.

No. No. That’ll be you don’t need, you can use a quote quote interpreter for that. Like, a lot of that stuff, it just it it does it out without you having to do anything.

Actions are, like, if you wanna include, Zapier. So she’ll give you an example, write a story and, hopefully, it works. So this is a a GPTI I created on write a story and post a word press. Okay?

So in configure right here, you’re gonna see that I’m using the Zapier integration, and I’ll show you how to do that in a second. And on this right here, I give it a a couple of, instructions that I wanted to do. Basically, I’m gonna post something. I want you to use ProMagitate solution, then I want you to take that post and I want you to posted to the WordPress blog.

So the action is really the the action you want it to take. What what actions do you want it to do? It can draw information, from different data sources. Like, maybe there’s an API, like a public API that you wanna draw, maybe the the current time zone in the part of the world or how hot it is in part of a world.

You can pull that information in from the API, or you can use actions via Zapier to to do something. So those are the main the the things in it. So we can try this right now and see if it works. It is set up, properly, but we can go into, I’ll paste this here.

I mean, we automated this. I’ll show you in a second. So I’m just showing the manual version, but we did automate this.

Quite a bit. So let’s pop this in.

Please write and publish to word press.

I spelled out wrong, but if it doesn’t mean it’s spelling, it doesn’t care. Like, it just it So it’s following the prompt right now. It’s gonna take this. It’s gonna it’s gonna it’s asking me to allow because it’s hooked up to Zapier.

This doesn’t always work. Yeah. See there. So stop working as APR. I have checked and configured for creating a post approval.

I need a bit more information so we’ll provide a specific So it’s doesn’t it’s a bit wonky that they’re, that they’re using right now. Sometimes you have to go in and just retest it, allow okay. So, hopefully, we’re good now.

Christine, while you’re on the work. Sure. So in the case where I was using my GBT, and then I did all this work.

Yep.

I think it’s worth calling out, and maybe it’s just how I did it. I did all this work didn’t copy it and then saved saved it thinking I’d save it as a chat as the history we tend to think.

Yeah.

It doesn’t. It doesn’t save all that No.

I I got burnt a few times.

Yeah. So it’s worth calling people at, like, if you do a lot of great work in it on the on the right side after you’ve configured. Save. Save it.

Save it. Yeah. Please reply. Continue Yeah. So it’s working now. It’s like, yeah, a hundred percent.

Like, I, it doesn’t save your history. Like, yeah, I’m so used to it. Right? Just in the side.

I happen to be so many times, and it’s not, especially when they’re getting into prompting, it’s a bit, it’s a bit wonky where all of a sudden, the open AI will decide to update everything that happened to me last night, or you’ll time out at the thirty. Right? Because you’re limited until they offer those plans. So you have to be very you have to be careful. It doesn’t save anything. So this is taking that what I what I just posted.

It’s gonna write it as problem match date solution, and it’s gonna post it to my WordPress blog. It does take and is using Zapier integration. And I’ll show you how to set that up in a second. It’s very simple. You just need a Zapier account and piece of code.

The problem is you can see how you’re clicking a lot of stuff. You still have to allow, allow, allow. It’s not as automated as as I would like, and that’s why we’re it’s better to use the assistance API. You can use a you do it a lot quicker. So now it’s talking as APR seems as an error course.

To try again adjustments, please. Yes. It will work itself itself out, in the end. It does work. So here’s a couple of examples.

On that. Let me go on here.

Hey, are you just straight, but you’re not doing any work on refining. You put it into WordPress, and then you do the work in there.

No. I’m just showing I’m just showing the automation Like, here, you can see these are the ones that it did post into, WordPress. You can get it to work. So it took it took that chat. So you can see it started. It may do it now, but it took it took all of these this content, and then I uploaded the photos like this, and I went in and said, and I took these photos, and I pasted them and then I said, and then I asked it to write the story and then post those, post that to WordPress using Zapier, and it does it’s not perfect because they’re just they’re trying to figure stuff out, but it does work.

Eventually. And this this is the end product that I came up with. This this part was automated through Zapier.

So it took this form thread here k, took that, wrote it as problem match day solution. And then the only problem is you can’t scrape the images. It won’t let you do that. You can save it you can ask it to turn this page into a PDF and then, pull the images from that PDF. That’s a bit of a workaround, but then I find, like, after too many instructions with GPTs, it just doesn’t understand. It just doesn’t work as well as you want it to. Right?

But that’s an example of automation that you can you can make it work. That’s a very basic, level of automation that you can do if you really wanted to. You could I I really don’t know how practical it is right now for GPT’s scale it. I don’t I just don’t see it. I don’t see how that’s beneficial, but it is there with Zapier.

Zapier is the first one out. To set up, use APier. It’s really simple. Just go to explore, and then you can click on create your custom GPT under configuration here.

You just wanna go down to Zapier. Click on, you have to have your Zapier account, of course. And, you’ll go in and under the actions is import from URL. Now you import from URL and this is gonna obviously use the Zapier.

Then you I find as well if you’re gonna use AP or just double check and make sure to test it because it just it’s a bit wonky right now. The other option as well is to use your own. Now this is the part I was talking about where you do need a developer. The there’s this is I have no idea how to Python or, like, JSON.

I I’ve worked with developers so they can handle this stuff. But this is an example of a script that that pulls in, the weather data from an API. And then you can use that as a data source or a knowledge base for your, for your GPT. So there is some level of coding, if you don’t use Zapier, unfortunately.

It’s either Zapier, your custom, you’d have to work with a developer, or you have your your knowledge base. Those are pretty much your options.

Any questions on that?

I have the use case that I would love to ask, but, you know, if there’s other questions in the room, Yeah.

Anyone jump in as well. I’m gonna I’m gonna I wanna go through the, how we’re using it, like, how we use it just to sell a productized service because I think the real value so what’s gonna happen is, like, when GPTs launch, they’re gonna be flooded with all of these free APIs. Right? The quick wins, everyone’s gonna flood it.

Businesses are gonna try. They’re gonna realize outside of these, like, your your basic integration, they’re gonna need in Zapier and whatnot. They’re gonna need to work with a developer, and that’s really where it’s headed. But even then you’re limited, and and I noticed that open AI has done this intentionally.

So if you really wanna get into this AI automation and whatnot, learn the playground, and work find a really good developer, who knows Python and API and work with them and really use the fine tuning and this to really customize stuff. So having said that, this is really how we’re we’re using, GPT. So we have a service.

We were launching a service called, profitable case studies. So what I did was to to start that is we we went and show you the assistance.

So we created, different assistance using the API.

Now we got into a bit more, more detailed prompting. It took us a a while to get to this. And we also uploaded a a pretty large data set. Okay.

So the the goal of this prompt here is our our product high service is success stories that sell. So what we do is we go to forms like this and we we turn these because, a lot of our clients are b to c. We turn these into a compelling success story using proven copywriting frameworks. Now the the database that we use is this database here.

We have the let me go in here. Oh, it’s prompting.

Case studies.

So the database we use is a few things. We we use this book called, marketing with case studies. It’s by Jeffrey Long and Blie. I don’t know if you know Robert Blie, but legend in the direct response world, one of one of the best all time.

This book goes into detail on how to write effective case study covers everything a to z, and we use this as a knowledge base to train our specialized bot in writing case studies. Then we found a bunch of, I don’t know if you’ve heard of nerd fitness, but nerd fitness has, great content that they put out. So I created all these pdfs of emails that I’ve collected blog posts, that I liked and I trained the bot to use that writing style when it writes the success stories. Okay? So that’s the knowledge base that I’m using, and that’s what you see right here. These are the files. Okay?

I don’t use the function. I we use the functions, but I’ll I’ll explain it in a second, on how, but we don’t we don’t use it quite like that. So this is what we use to to craft the, success story. The there’s two ways that we can do it. We did create a GPT for the GPT that we use is, which one is it right here?

And it does work. It’s not as effective as the, the other one, but it does work, as well. We just pasted the assistance API into the instructions and then of course you can notice the knowledge base as well. We included the the the the same knowledge base.

You can, if you’re using the assistance API, add more of a knowledge base, and there’s also something called, I’m not a developer, but my team are there I guess there’s a way that you can take all of this and you can condense it. And make it easier to read and then you can expand your knowledge base. I forget what it’s it’s encoding or something. When it was they’re doing that, they’re gonna do a soap on it.

To to help us, if if that’s something you wanna you wanna get into. But, essentially, we take this this is our, assistance API.

The great thing about this is when you go into here not only do we have this trained on writing, a success story, but we’ve also hooked up this as our AI bot. Okay. So what this is doing is it’s not only gonna find a success story post, I can paste this into it. It’s going to write a success story.

Okay? It’s not only going to write a success story, but it’s going to write a an email plus it’s also gonna write the social media post and then it’s gonna upload those to the WordPress site and then it’s also gonna print a PDF that I can share with the client and get approval for it. You we tried that with the GPT. It doesn’t quite work.

It does work with the open AI, the assistant it does take the only problem is it does take a little bit of, I can start it now and see if it goes through, but it does take a little bit of time.

To work through it. So the final deliverable, just to to let everyone know, this is what it it produces in the end. It’s an email draft.

Here’s the Google doc. It starts with the, the success story. Here’s the original blog post.

Here’s the original post. It takes this. It writes it as the it uses the same, framework that Bob Bla uses, the struggle, the decision, the journey, the transformation, then it uses the same, voice and tone that I like from nerd fitness. And then it writes social media posts that I can use to promote that blog post and then it also writes an email that I can use promoting that blog post that I can send to my list with the ultimate goal of driving traffic to that that page to the course generate leads.

We want to, at some point, the next step is to take these and use the functions in the open AI is we’ll we’ll take these and we’ll actually create, posts using the API and and we’ll try to post them. That’s not gonna be right away, but that’s the ultimate goal. Now we’re also using this as well. This, what’s cool is not only are we using this to create content, and you can see how it takes a while. It does it does take a little while to run, but we’re using the same data as I showed you before, is to create a chat bot. Success story expert. So what’s cool is that this is pulling its information from this.

So what I can do is I can train this ongoing. Like, this is kinda like the engine from my chat bot where it’s getting its information from. And then it’ll feed this as well. So if I ask it, it’ll ask me about the success stories.

Hi. Looking to create a success story. If I said yes, it’ll go through the process and it’ll ask me for my information, my email, and whatnot. If I ask, can you tell me your process?

This isn’t finalized by the way, but you can sort of put it in action. Tell me your process. It’s going to look at the knowledge base and the knowledge base in this case, of course, is the the marketing with case studies. Okay? And it’s gonna explain that process to me. So that’s really how we’re customizing it.

To solve a specific, problem.

Now, it’ll get they’ll take a good it’s slow to to, to work sometimes. Now the ultimate goal is gonna ask me for my email and phone number, then it’s gonna put the lead inside of our sales CRM and of course that’s when our sales team can sort of take over.

And then, of course, the, like I said, this the productized service we’re launching is gonna be, we’re working. This is the page that they’re putting up right now. Oh, there you go. So it talks about here’s the process that we do. We identify the hero. I’d love to create a process.

Here we go, and then it asks me, hey, can I grab your email? You know, if I give him my email and I’ve trained the prompt to ask for that, like, to get the email to put it in the CRM so then I can nurture it as well. And that’s all in the you can see if you if you go through, you’ll see the different.

This is where we request the form link ask for the email, the different types of deliverables I wanted to create, you wouldn’t be able to do this level in the GPT. You you’d need to use the playground to get to this level.

Just a heads up. So here you can put, you can see how it took the that information, and it it wrote the success story. It did do everything.

Here, and then you can you can ask it to create a PDF, for, I can I can email right, for approval, whatever? And so it’ll take that and it’ll create a PDF, and then you can download the PDF, and and you can share it with line if you want. It’ll use code interpreter. I don’t have to create a prompt for that because, obviously, it, it’s just using sort of what what comes with it.

Right? Your your Dale and quote interpreter and whatnot. So that’s a very sort of that’s the big idea on how we’re using it. Like, personally, just a recap I’m using GPTs to really help with my day to day work stuff.

The, which I think is important for me anyways, like on effective delegation, creating summaries, I you I mean, you can use it if you want to to automate a lot of the process with Zapier. It’s it’s wonky. It’s not completely automated because you have to authorize stuff and you have click allow.

So I’m using this really as the, like, create prompts, you know, write your summarize books for me.

This is great where if you wanna learn something, like, if just find a topic on Amazon that or find a course and you can export that course and use that as your knowledge base, right? You can use that with Joanne as she has a great ebook on So you could create a custom GPS that specializes in cross heads and it’s pulling from her custom knowledge. So there’s so much you can do with it. I’m like, something that came out is called the black web where people are saying that that basically all the information out there now is is non human. Because it’s automated by bots right now and and everything out there is just AI generated that it’s not real. There’s this whole like it’s it’s kinda It’s a it’s a mind when you when you think about it, but that’s how I use it. And then for the the big picture stuff, the automation, I use the open APIs.

And, with that, we can get into some pretty advanced automation, and that’s where you can get into the, really, the, to, the package and sell your product type services, everything from creating your wireframe to acting as a leadbot agent, which sends the leads in, to writing and acting the stories, basically anything you can think of. Now to create your own bots and whatnot, we did we don’t have time to walk through the process, but we did do a video for you and a soap as well on the exact process and steps that you need to follow. The only thing you’ll need to do and just message me if you need with it is you do need to create an open AI, API.

Okay? And there’s different, you get them under here. You just need to create an API key. And from that, you insert it, and that’s how you can use all the the, the assistance API and ways.

And if you need help setting this up, I can I can give you some, some tips as well? I do have our developers working on a few things that we’re gonna try some templates for everybody that you can use sort of plug and play, especially the functions and then we’ll be sharing those with the the community as well. And I’ll share this, with everyone as well. If you wanna create your own bot, to show you exactly how to do it.

Does anyone have any questions that I can answer? We can open up that now.

Hey, Monique here.

I was wondering, can we do it over the shoulder exercise, like, where we take the SOPs and kinda do a a working session with each other because Absolutely.

I would love. Like, I this is so much great information, but I’ll tell you, like, even playing with GPT. I don’t know how many people have actually built any GPTs.

Yeah. This is so much great information. I I am going, oh my god. How do I even start it on the assistant API side? Cause that’s something I haven’t done. So I’d love to just, like, start as if we’re ground zero together and ask questions and build something where we kinda come in with a plan because that, like, I would love to do a voice a customer.

GPT where I could just figure out a way to pull in tons of, you know, Kaptara, g two summaries We done that as well.

I’ll show you the, so we did figure that out as well. I’m showing if it’s on here. Where is it?

Yeah. It’s under we actually did that. I’ll share it with you as well. So we had it.

We uploaded the, the voice of customer, and we looked it for patterns. I don’t know if they did an open AI one. Which one isn’t here? Oh, it’s VOC.

Yeah. It’s the VOC research.

So they analyze We had different words that we wanted to. So there’s there’s patterns. So if if someone is looking for a solution, they’re gonna type things on forms. Like, I want to. And then usually it’s followed by, like, a so that phrase. So I wanna do x so that. That’s, like, the outcome they wanna achieve.

So we analyzed all of those patterns, like, for sticky copy, and then we asked AI to look for these patterns and all of the the survey data we have from patients or customers. And then from that create in table format or identify these keyword phrases and just by identifying keyword phrases, it’s gonna be good sticky copy that you can weave together as well. Right? So you can get something cool.

Like, I’m tired of this, and I just want this so that, and you can apply some formulas. So that was the trick, for that. We did solve that. You can see here, and I’ll share this with everybody as well.

That’s so cool. Yeah. Because even just like an example of sorry. One last push on this, like, even pulling down, a whole bunch of, you know, reviews as a process.

You know, in a way that’s, you know, he has a PDF and how to do that off of websites. That even that, I haven’t figured out, like, do I do his PDF or copy and paste copy when one by one, but that’s my question.

And then, I would love it.

Yeah.

We can do it over the shoulder.

Yeah. Like, let’s do, like, something where we can so an example is, you could so we have a thank you page. I’ll show you what we’re we’re doing right now. The this is what we’re gonna set up.

So this is this is the same client I’m showing you right now. So another way another we’re gonna do and I’m gonna make money from this. I’m just gonna upsell all this stuff. Right?

So here’s the the the the board. Let me go into the website and I’ll show you how we’re gonna use it on this do do do we may okay. I’m gonna go in and, this is I’m just showing you how to think, like, how you can incorporate AI is exactly what we talked about. So let’s let’s use it for lead gen.

Okay. So we we collect, basic information, and then we have people complete a hair loss history form. And on this, basically, it’s a persona. It’s understanding your the problem, the outcome they want, the hesitations, concerns, and what we’re doing is we collect all this information, submit it, and this goes to a CSV file.

What we’re gonna be doing, and I’ll show you the CSV file right here.

What we’re gonna ask AI to do is analyze the the data, okay, and from that, here’s the hair loss history form. So this is an example of the data that we collected So the prompt I just showed you will analyze this data. These are all the responses of, like, five thousand responses. And from that, it’s gonna look at the retractor.

So it’s gonna look at the the the survey response with the most amount of data. And then it’s gonna take cost it’s gonna create customized personas based around all of these. It’s gonna look for these patterns and trends, create a persona upload it to the CRM. So when the salesperson meets with the person, they just need to print out that persona which is based off exactly what the the patient said at this stage in the journey.

So now they literally have something that they can sit down and know exactly with the outcome they wanna achieve, the problems they wanna solve frequently asked questions, the the what why are they hesitating the buy?

You can see that was pretty powerful, right? So that’s that’s when we were going to look into automating it.

But yeah, we can do we did solve this. It actually works quite well where we can use this data and we can use those we can compile a pretty cool report. Our ultimate goal is to create, personas from it. And then also yep.

This is maybe, like, super basic, but, like, I’ve been so when I have points of customer surveys, that look, you know, slimmers that form. I have been copy pasting those responses into chat to BT and giving it prompts around, like, know, identifying the most common themes in terms of desired benefits or or pain points they want solved. So just in terms of, like, using this for the purposes of us writing coffee, is there a big difference between chain training at GPTS versus using chat GPT Where you’ve given it a similar prompt?

Well, yeah. Like, the the advantage is that it finds like and I’ll share this with you, but we there’s patterns and there’s there’s trends. It works quite well. It’s like it’s looking for one.

It’s automated, but it’s just like an ongoing thing. Right? You’re always it’s you’re you’re using sort of this. Well, what we’re gonna do is we’re gonna use this to constantly collect the data, analyze the data, then it’s gonna look for patterns.

It’ll start isolating, like, the it’ll look for trends. Like, it’ll look for this is the most common problem this is the most, this is the the the most frequently asked outcome. And then we can go a step further. We can use it to create personas for advertising, for Facebook.

We’re using that for Google ads right now, where we’re using this data to really come up with, we’re we’re saving a lot of money. Right? We’re using it for targeting. Does that answer your question?

Like, how So so I guess that’s through the integrations of this and, like, so you’ve got it integrated with the form and you’ve got it integrated with the, like, that looked like the letter from ten x landing pages that you have in there for the for the, trends.

Right?

The, which one?

The for In the instructions where you had no back in there?

No. No. Beer. No. No. This is what okay. So this and I’ll share this. I’m gonna share all this with you.

So this is asking AI. So okay. So from this so okay. So here, I I see I see what you’re saying.

Okay. So this data right here is not only useful for identifying, you know, how how this problem makes them feel, you know, problem agitate solution.

Solutions they’ve tried and they’re not happy for. The specific outcome they want, including the specific problem they want, plus any fears or objections for moving forward, that’s your basic stuff and that’s really good to know. Right? That’s awesome.

But the real gold is this. Right? There’s phrases in here that you can use, like, think your your VOC mining. So one example phrase is tired of.

Okay. So I know that when when I tired of that there’s gonna be some things you see here, and it’s it there always is. It’s like I shaved my head for a few years I’m just so tired of, like, this x y z, and there’s patterns like that throughout your VOC. So that’s where we use AI to to figure out, similar words that that talk about an agitate or pain point.

There’s there’s worried about tired of. There’s hundreds of them. Right? And that’s where we use AI to, to really identify those sticky words and then put them into a table format, and then we use them for VOC.

Research or for our our copy is sort of like, that’s the way we approach it. And then we also use this to create custom personas, right, based off, well, we do we haven’t done it yet, but we will. Like, each of these is a is a persona that it’s gonna create for the salesperson that they can print through the CRM.

Right? And then also this is gonna help me identify, like, long term trends. Like, so that is another one.

Another one is I just want. Right? I just want. There’s tons of them. And, like, this is sticky copy.

Those are the words you need to look for. It’s like, I would like a full head of hair. There’s another one I would like. Simply put, I just want my normal life back.

Come on. There there you go.

There’s just this is, there’s Johnson here.

That’s so cool.

That’s so so cool. Where did you find well, like, where did you figure out that those phrases were, like ways to identify sticky BSC copy?

Data. You need to hold. So we have like and I’m gonna share this with everybody. Okay? So we have fifty thousand responses, like, over time.

This goes back to the the original training with Joanna. Like, we’ve been collecting this data for a while, and it just it just you need the data to to analyze it. Right? And then have AI look for those patterns. I’m trying to find we they we actually did it. I forget what what I what I called them.

But, yeah, I’m gonna paste it all and it it it broke down. There’s different, there’s different phrases like that that identify problems, agitation, outcomes, dream states, even frequently asked questions. Right? There’s different there’s different strings or patterns that you can look for, and then you’re just trading the AI to look for those patterns.

That’s the way you get You identify those patterns, but by looking through massive quantities of data, part of me?

You identified those patterns by looking through the data?

You got it. This you need the data to to Exactly. I just did what you did. Right? But I obviously used AI. We used to do this with, I’ll show you the old days before AI. So here’s Here’s a form.

The this is what we used to do. This is how I used to use write copy. I’ll show you my and we just sort of automated this.

So here’s, hair transplant network. Like, I’ll well, you can do the hair transplant network.

Same concept. This is like manual though. So here’s the this is how we used to do it. So you go here.

On your form. Let me find a form. Scan, form.

Bago. So here’s the form, and what we used to do is site operators, right, and, we would go site And then this is telling Google to to search the entire form, and then we would use, and quote, we’d have it to return. We actually create custom search engines for this. And then What it does is it looks through the form and it looks for any mention of tired of.

Right? And this is you can do the same thing, tired of, then dude just wants and then do so that. So now it’s gonna look for these patterns and then we would use this to rate our spit draft. Right?

I just wanna know if anyone advice. I’m I’m so tired of stressing about so that and you can and then we would take all of this and, I’ll show you the search operators.

And we would use this to, to create a home page So here’s the here’s an example. This is old school. This is like before AI. So here’s the homepage that we were doing.

So you can see all the operators This is you’ll recognize this voice of customer. These are different operators we would use, afraid, tired of so that embarrassed failed. I just want And from that, you’d get some pretty cool stuff. Right?

I wanna bring my my confidence, feel like myself again. So we just they used AI to to figure all this stuff out. And there is the it’s just math. Right?

It there’s patterns everywhere from stages of awareness to to your vox, all that stuff. Does that answer your question?

How do you identify those strengths of that that would give you VIC? Like, was is that just experience?

You have a, like It’s experience.

Yeah. It’s experience, but then it’s building on it. Like, once you have a good base, like, you know, you know embarrassed is is failed. Like, you just you build on them over time.

I’ll give you the the base that I’ll share with you guys is a good foundation that you can start with. And it’ll, and you can probably build on your own. Right? There’s I did ask, yeah, I was trying to find the thread to expand on it and it did.

Some of it was relevant. Some of it wasn’t.

But but this is sort of where it came from. Right? And then we would use this to did you recognize this Joe as one reader?

Here’s the the data here you know, the product. And then there’s this how we would use all this, to to create a spit draft. Right? This is based off VOC data.

This is how we would do it before. Now this is automated. Right? What’s the outcome?

Okay. Well, I just it’s so bad. And so that is gonna tell me the outcome they want. And then we just analyze it.

And then we have ideal four statements.

You know, ideal form anyone. And we all we got all this stuff from this from the thing, right, including our promise, all that good stuff.

So, like, review my name, Is that something that a GPT could do, or is that something we need to look at the assistant API for?

You want assistance API. It’s all it’s all data. Like, you can get you assistance API, especially a large data set, but you need to get the data from the forms. Right? You and you need a lot of it. Like, we we’re lucky because we we have a massive data set, like thousands and thousands and thousands.

Right? So we but it’s all data. Data has everything. Right? And it just it’s looking for those patterns.

But that’s how you find sticky copy. You look that’s that’s the right way to do it. And then also once you do that as well, then you can you can AI is spot on because then you ask it to also, you know, show me the copy where that you found on it, and it’ll it’ll include that in table format as well.

Okay. Could you could you use a GPT to, like, grape g two reviews, or is that, again, like, something that an assist?

I tried it, man. Like, yeah, I tried it. Like, it’s it’s not you get blocked. Right? There I can usually get away with it once and then it just blocks it. You can use Bing for your GPT, and you sometimes you can get away with it, but then it you get blocked.

Alright.

So that that’s exactly what I was gonna share. What I’ve done is maybe this is helpful and maybe there’s a add ons. If you’re gonna use GPT or Kaptara, What I’ve done is I’ve gone to the site and I’ve said, okay. I wanna have, you know, and click on those who are maybe a one star. And then those reviews come up.

And, you’re able then to save it as a read as, like, a, you know, so it brings it brings it, and you can save it as a PDF.

Do you understand what I’m saying?

So you can use you can create some PDFs based on, and and I was that’s where I was wondering, Shane, if you could do that. So if you go to g two and you’re like, I wanna a competitor set. I wanna see those who are unhappy. Those are the one stars. You can do, click on the Chrome extension that is read as plain text then you can save that plain text as copy in, or you can do as a PDF.

And then you can do those as unhappy reviews, and then you can do five star reviews You can you don’t you won’t get all of the reviews, obviously. That’s a lot of, you know, saving as PDFs.

But it’s an option that I’ve been doing.

Is that clear?

Because I’ve I’ve been trying to You can scrape it too.

Like, just pay someone to scrape That’s what I would do. Like, we if we needed to. Right? It’s pretty easy to do.

I’ve I’ve even seen other people someone guy, instead of PDFs, he was taking screenshots of, like, full Amazon reviews pages, Another one was turning the Amazon review page into HTML code, and then telling chatty to look at these elements, which is where, basically, the text of the review is, and then basically extract it in as, like, with mean review format, I tried that as well.

Yeah. It’s smart. It’s smart to do it. I found the the Amazon got smart with it though. They put the pagination. Right?

Yeah. I I tried. So I created a booklet to, like, to figure out all the paginations and then print it, and then they get and then they blocked me.

You can go to fiverr though and spend, like, honestly, you can go to fiverr at least twenty bucks and they’ll scrape as much as you want.

I did that for, we’re launching WP total care, and I did that for, what is it called? The reviews. Like, I I I did do that, and it went to, and they scraped all the data that I need, and I’m using that data set. So here’s the reviews, that they scraped for me.

And so what I’ll do is now I have this data set on competitors. So they they did trustpilot, they did Facebook, they did developer. Now I have this data. I’ll I’ll turn this into a PDF, and then I’ll use this strategy I just showed you to analyze, outcomes, and I’ll create personas from this.

Yeah. I cool. That’s so cool.

Yeah. And I can shout, like, if we maybe we should do another and and that’s sort of I know we’re almost at what we are at a time, but, like, the Is that something people wanna see? Like, we can do you wanna do over the shoulder, tutorials on this stuff? Absolutely. Like, if if that’s what you know.

Yeah. That’d be awesome.

Yeah. We’re super interested in learning how to use the playground, especially.

Yeah.

Okay. Playground is is the way, like, if you wanna get into, like, and Joe, like, we’re gonna do some cool stuff with with it, but if you wanna get into true, like, or use it to us full, like, you gotta get you have to use the playground. The the GPT is just too basic. Not gonna work.

And and and you’re you’re using credits, right, because I tried, and I think the maximum that it allowed me to put was, like, fifty dollars or something.

No. No. It’s it’s levels. Yeah. The more you get. Yeah. Yeah. Here’s more. So you can see I looked I looked I wanted it to know worried about was anxiety.

This is where we wanted to know about different and FAQs as well. So we wanted to know if you wanna ask questions and then guess what we’re doing with that. Is we’re gonna create an FAQ page on the site that addresses each each question. Right? So that’s how we’re kinda using all this data.

But, yeah, to answer your question, it’s under your API key, there’s different levels that as you the more you use it and they trust you, then they’ll they’ll extend it.

Yeah. And how much, like, let’s say that I want to build a bot on my website to taking leads?

Here you go.

How much would you spend?

Not much. Like, in November first, the thirtieth, I’ve spent thirty nine. Like Yeah.

It’s really inexpensive. Yeah. One of the things I I would share with individuals. If you buy, there’s called it’s called TeamAI or t on appsumo team GBT.

Oh, I have that one. Yes. Right here. This is what it is. I’ll show you.

Yeah. So you you start, what I would offer is that you you open your because you have to be billed or a full month than you have to be using. So I almost use it in conjunction with GBT, chat GBT, because then pulling your API. They’re seeing you using it. You’re building up your levels because we’re prior to that. Yeah.

Alright. What is it?

Yeah. This is my team. Like, it’s not their you get a bit of a heart attack when everyone starts using it.

You’re like Yeah.

But it but thank think Heaven’s like the it’s they lowered the price for the four turbo. So it’s like, oh, man. Thank you. I guys almost have a heart attack. It’s just it gets my it’s expensive. But, yeah, I love it. I love I love TeamT.

It’s a little bit brown.

It’s super inexpensive.

It’s Is this still on appsumo right now?

Yeah. It is.

It is a okay.

Yeah. So what it what it is is it’s working like chat GBT at a fraction of the cost, and you’re also I have both, but you’re then using team GBT pulling an API. So you’re setting up an account and you’re building up your, usage with OpenAI so that you’re getting into higher levels.

Oh, I didn’t know that. That’s smart.

Yeah. That’s really smart. Yeah. That’s why that’s why I recommend people to who don’t because it takes a while, like, a billing period, at least, and then you have to be using. So this is where you’re building up your your, yeah, your levels in open AI.

And it it’s so we got this because it was instead of paying twenty bucks for each person, this is so much cheaper because we can it’s unlimited chat. Right? We use this Yeah.

For a bit.

Yeah, it’s a good find. This was really good find.

Yeah. Yeah. So I recommend this.

And both. Like, you you’ll eventually could just go to this, but there’s I don’t know about you. I found there’s some glitches sometimes. I was using originally something else from Absumo, but then I went to Team GBT. It’s way more stable.

Yeah. Okay. I’ve yeah. I’ve I there’s the only one I’ve I I haven’t tried anything else, so It’s I do find that there is there is a difference.

I find I can use the same prompts on this and there is a difference between the two. I don’t know why Yeah. Yeah. But there is, yeah, there’s a bit of a difference.

Yeah. The developers use now. We on this, like, we have a we agencies white label are are WordPress. So we have bunch full time developers for WordPress, so they’re they’re in love with this stuff. It’s just the way the industry is going right now is insane.

Yeah. And there may be people in the call who don’t even have the open, AI, you know, set up.

Yeah. Does does anyone have the I guess for the next meeting that we have, like, if you wanna just put in the message, like, what we wanna cover, we can do over the shoulder, shoulder tutorials. We do have there’s some stuff I can’t, like, I’m not a developer, but we do have developers, on hand, that if you, you wanna try something, then you know, I’m I’m happy to to help with that as well. Like, we can come off some cool stuff probably.

But, yeah, it’s, whatever, if we wanna talk about using VOC and using the data to create avatars, we’re we’re trying to create a tool right now that does that. It takes all of this data and then it it populates, it creates custom avatars that you can print and sell. So we wanna launch it on appsumo. Our goal with it anyway.

That’s good.

That’s so cool.

We’ll see how it goes.

I think we can build the that that helps with the research. Stage of copy copy writing is gonna be, a smash hit.

Oh, yeah. This is old school, man. Like, this this right here was, like, these are so our average conversion rate, we do Google ads. Our average conversion rate with Joe’s process is around thirty percent minimum.

And we just a heads up, don’t use landing pages for Google ads. Use microsites. Use microsites that target the stages of awareness and then set up dynamic campaigns. But if you use the the VOC data from that, you’re gonna kill it.

Like, it’s it’s it’s a gold mine.

And then we I would love just that alone going from using the that to turning as into gold. Like, that whole process just that beginning Oh, yeah.

Look, think about that. Imagine the juicy, like, ads that you can make from this. Right? It’s like everything.

It tells you these, the operators and all that stuff. You got your landing page. You have your your copy, the ads, and the dynamic, like, you can insert the it’s AI based, but you still have the tired of in what? It just mix mixes it up.

Right? You have your FAQs, different stages of awareness. You have all that jazz.

Did you say you were getting thirty percent CTR?

Oh, yeah. Minimum, man. We don’t, I don’t play, yeah, I don’t, we don’t play games with that.

What’s the, what’s the average?

Like, what’s the standard, like, three to five?

Really? Sure.

We don’t we have clients, like, for we do Google ads with our client. Like, we have when I say clients, like, we have some clients that, but I’ve never lost them. Like, we do I’ll just show you quickly. I you got me like talking. I love this stuff.

So what we do for Google ads is, is I don’t know if anyone the calculators he was on this. I don’t know if anyone’s done, ROI connector.

Calculator, miscalculator.

But, yeah, we do, is does anyone do, you have to find it? Does anyone know attribution at all? Or does anyone use attribution for Google Ads? Is that we can we can cover that if if you guys want or not.

But, essentially, it’s the, you know, how everything is data driven right now, and, everyone’s saying to use, like, data driven attribution. The moral of the story is don’t because in, in the the b to c space or service base space, you can have a campaign that’s optimized for say like your cost per lead, but sorry, cost per acquisition, but in our space, it’s actually cost per lead. So it can be sending you AI based tons of crappy leads that aren’t converting. You wanna go a layer deeper and you wanna focus on your cost per acquisition, right, based off CRM data, taking into account your gross margin.

And that’s what you should be optimizing your campaigns around. And then the beauty of that is is once you get to that level, then AI is is optimizing your campaigns off of actual sales and not just revenue, but actual ROI taking into account gross margins. So you can say how powerful that is. That’s that’s the right way to do it.

And that’s why we get such high conversion rates because we start with proven principles over time. We optimize around a profit not leads. That’s that’s the distinction. I can do a separate seminar on that if you guys, if you like that.

I would love to I would love to hear that.

Yeah. We have a couple of key clients that we’ve just because we make them money. Right? I wish I could show you that calculator.

It’s just we but agencies shy away from that because you don’t the the I think the average lifespan is, like, four months with a client. Like, we never lost a client. It’s not that we’re super awesome. It’s just we make the money.

And we show ROI taking into account gross margin. That’s literally the conversation that we have and their eyes open up. And if you ask anyone in in in service business or or or service based, ask them, like, how do you know what’s working?

They don’t know. Well, I’m getting lots of leads, but are those leads converting? Yeah. Yeah. We got a couple of sales prove it.

Well, what’s can you link lifetime value to the original source? And they’re like, yeah. Yeah. Even if they can do that, they don’t take into account their their cost of goods. Like, that’s just it’s insane the how people are approaching this. But once you educate them, they’re they’re not going anywhere, and then you just you use the data to sell it.

Yeah. So I know we’re going over. Does anyone have any other questions that I can answer? Or, for the next I have we’ll have one on December sixth again, is there a topic that people wanna go over for that one?

I will probably go with the playground if it was me, just like learning how to use it as a prompted maybe connected to APIs.

What a bit specific problems?

Like, using VOC data to discover sticky key words and sort of, like, the Yeah.

Yeah. Like, if you could use, like, a Yeah.

That’ll be perfect.

Like, a used case, and we can go through that.

Sure.

I mean, if we if we could interchange, like, a GBT where it’s, like, the whole model behind p a s and emails and crafting and, like, the integration of, you know, using the Vock voice of mail and then taking that summary to connect to create initial emails and sequencing around the frameworks. That would be incredible.

Yeah. You can do, you can do the, what is it called?

You can email, but that’s a great example as well. So you can use Zapier. We tried it, but it’s so wonky. And the problem is you can’t, like, say you did the GPTs, you’re always clicking allow, allow, allow, allow, like, what’s the point of automation then. Right? It’s not true automation. To get them to true automation, you need this.

This is always allowed not not work?

Pardon me?

There’s always allowed not work?

It it’s yeah. But you’re always clicking every it’s like Google has it. Right? This is the limitation. You always have to it works sometimes. It doesn’t work always, but you’re just there clicking buttons.

If you you can get a little more advanced if you wanted to get into the, but then you need to work with a developer. You can go to this level here where you have your actions This will you can use this to send an email. This API, the way I showed you to do it, you can do that through this. You need to you just need to get your Zapier integration, and you can see here you’re gonna click on actions, and you can see the actions that I’ve created.

So I’ve tested this stuff. These are the actions. So I I find an event in the calendar every morning I do my my brain dump, it looks at my calendar and then it looks for a ninety minute slot that I can work, and then it tells me, create a post is what I just showed you. So there’s different ones that you can do email, you can do a bunch of stuff, and it’s handled through this.

It’s just not like I showed you, you just have to click every time authorized. You can use the custom GPS for this, but you have to work with the developer. We do have developers on hand, like if there’s something as a group that we wanna do, then let me know. And I can I can have my team do it for us?

But this is you gotta know Pat, Python. I don’t know this stuff. Like, I’ve been, like, I don’t even understand it, but they do. What this does say?

Yep.

Have you ever tried using ChatGPT to actually write that code for you?

Yeah. Good luck. It’s a I I tried it, man. It’s not as simple because you have to have yeah.

I tried that. I’m like, oh, I know a quick workaround. I can do this. And like, yeah.

Not. So the this right here, you have to have a separate, you need to install Python on your computer to get this to run and then that’s what will will create that. I’m probably botching it, but then that creates the the the data which it draws from. So I wish.

Yeah. You can do this with open AI. There’s a lot of free uh-uh APIs that you can that you can Google and you can do some pretty cool stuff But this is what’s gonna get flooded. Right?

These are all free APIs. Like, you know, public transit is one you’re gonna see flooded. Right? Like, Ottawa bus, API.

Right? A lot of cities have this for developers. These are free. So you’re gonna see a lot of these GPTs come out where it’s like, hey, you know, check your schedule, all this stuff.

This is gonna this way you’re gonna see is flooded. These are the quick wins that everyone’s gonna take down quick. And then after that, you’re gonna get into your custom those will be used up pretty quick, then you’re gonna get into your custom APIs. Then you’re then that’s gonna be used up the specialization, then you’re gonna get into actions.

Right? But now you see what’s happening. Right? You’re into this the you’re into this stuff.

You need a developer, a hundred percent.

Because that that they say it’s for it’s not. No code. It’s not true. Not even close.

I wonder how complex the card is.

The what is the code? I it’s pretty it’s a I work with, one of our developers contributes to the word press core. And he’s he’s, like, this is in his Python and he’s, like, he’s challenged with it. He messaged me this morning, so this is pretty challenging.

Which is good, but it’s pretty it’s not as easy as they’re making it seem.

Interesting. Yeah.

It’s not, like, you do need to know some color some coding. At what level? I don’t know because I’m not a developer, but you need you need some coding. I’ve tried. I’m not a developer. I’m I’m pretty good at, like, figuring stuff out and, like, looking for hacks and I couldn’t do it. I spent, like, a whole weekend trying to figure this out.

It didn’t work.

Hey, were you were you okay with sharing any of, like, the VOC GBT that you built?

Yeah. Of course. I’ll share everything with I’m I’m gonna share let me know what you want. I’m gonna share the, the GPT.

I’ll share the, the data, the trends, me put everything together. We already did some videos as well. Like, if you if anyone wants to build your own bot, you can follow this and build your own bot. It’s gonna be it’s it’s not as difficult as, I think with it.

But of course, I’ll share all of it. Yeah. Absolutely.

Amazing.

Yeah. This is really cool. I’m a bit Drinking from the fire hose in a really good way, but I was so excited. You have my mind going.

I know that’s that’s the problem. You’re like, this so, like, you don’t know. When I was doing this seminar as a the this info session is, like, it was going one way. I had to redo the whole thing because it’s, like, changed overnight and all these new features. I’m, like, oh my gosh. Like, this is but you’re just there’s so many things you can do with this. It’s like a kid in a candy store.

I don’t know where the industry’s going. I really don’t.

What’s gonna happen to those, services that are built into chat activities API already.

All the plugins.

Yeah. Like, like, yeah, what are what are, like, there are there are services out there that I mean, came up a month ago.

I wonder how they’re gonna be affected by this because They’re gone.

That’s that’s where they thought that’s how everyone thought it was going, was plugins. Right? And then, and then out of nowhere, they came in with these GPTs, but you can see their business model, GPT’s Assistant API, that both different audiences, different purposes, and you can see what they’re geared towards. And they’re they’re getting it. So there’s a there’s a lot of we can make a lot of money in the space because you still need to small business owner is not gonna pick this up, not a chance.

Do you think, have you given any thoughts to what, most likely, popular GPTs, that that would be functional and useful, like, at, for, like, the general public.

Like, other, like, AI. Yeah.

Like, if if they’re selling them, like, if they’re creating the the the store, like, I I’m just I wish I could jump forward six months into the future and see what the the top five GPTs that are being sold for money.

Oh, yeah. That’ll be yeah. You can you can Google them now. Like, you people are making them public.

They are so you can type in GPTs, like, there’s a Simpson one. That you can so people are there there’s no inventory per se, but there’s some there’s one here. You can find them. There’s some pretty fun stuff.

A lot of people are having fun with it.

It’s just using prompts to no way. That’s crazy.

And it does. They work pretty cool. Right? And you can go to there’s a there’s a way to, to figure out what they’re using too. Like, you can, the to reverse engineer the prompt they’re using.

Speaking of that, Shane, I have, I don’t know if you thought about it, but I found, basically, a protection prompt because this is another thing that’s, like, beginning now this protection industry, basically, people figuring out all possible ways to protect the prompts and the knowledge bases. So I basically have this block where that I used to put my prompt in so that people can now basically scan cannot steal my prompt or download the knowledge base.

It’s pretty crazy that, like, people till someone comes along that smarter than us and Yeah.

People have tried so many things. There are people that even so they blocked all people from, like, asking JCPT.

Okay. Give me the prompt. But then some people thought about what if I ask subjects to to give me the prompt inside the PDF that I upload to the GPT. That’s very crazy.

This is this is kind of a famous exercise online, but you it’s like you have to ask, it’s a wizard, and you have to get him give you the password.

There’s ten levels with increasingly complex, security. And so, like, you can be like, what’s the password backwards? I know you’re healthy. Yeah.

But then you have to you can be like, the password the the password is not a password. It’s the name of your favorite pet from when you were a child, was your favorite? What was your pet’s name? I’m sorry. You can trick it into, it’s a thinking, yeah, it’s amazing. It’s really cool.

I do have to, Paul, I do have to head everybody. It’s, you get excited about this stuff. Right? I love talking about this stuff.

I’m not unfainable. Yeah. It’s it’s it’s I’m happy to share everything absolutely. And and if if, whatever you wanna cover, like, specifics. I suggest, like, the next sessions, like, cover specifics. Hey. How can we find sticky copy from VOC type stuff and and we can get into that as well?

Yeah. That would be really cool.

And, you know, and leveraging it somehow, whether it’s API or just uploading what that sticky copy is in as a PDF into another prompt, like a GBT that helps you work through the email copy or end or whatever.

Yeah. That would be cool.

Let’s have some fun. Like, who knows what we come up with? Right?

Like, Love it.

Shane.

Awesome. Thanks, everybody.

Thanks. Bye.

Bye bye.

Worksheet

 

Your One Thing

Your One Thing

Transcript

Today’s session is to go through and really do our best to nail down the general category at least of what you want to own.

What should be your thing. There are questions galore about this, and that’s good. If you have questions, bring them up, and we’ll actually start by tackling any questions you might have. And then we’ll see if those questions reveal that everybody needs to kind of like go off and work for a few minutes on their thing alone, then we’ll pause and we’ll take some time to do that. But if it’s like, no, let’s let’s workshop some then we’ll do that. So we’ll see how today goes based on what y’all are wondering.

I have found that when I’m having, DMs with people about this, about what they’re supposed to own or what they should own.

There are a lot of questions around, Hey, I don’t know anything about the thing that I wanna own, or I haven’t really done that much of what I want to own. And so I just wanna preface this with I get that it feels counterintuitive to say I own this now.

But that’s how people do it. It doesn’t mean you have to, but just know that that happens for anybody I’ve talked about this, if you were ever in, anybody here who was in ten x freelance copywriter or even still is. I have talked many times about, And there’s actually bonus videos, which I think you have access to. Pep Laya, who runs C XL and also Winter He came in as a special guest years ago to talk to our mastermind, and he’s told it like it was, which F is good at doing, and it, he said, like, I just decided one day I was going to be the person for Convergent Optimization.

And he had literally no background in it. And a year later, he’d spoken on, like, fifteen stages already about it. So if you feel like you have to wait until until until I keep hearing that word, it’s not I’m not ready yet. I have to wait until.

Would encourage you to just suspend that. You can go back to that way of thinking in six months.

If it’s like I it’s not working, then allow yourself to go back later. You don’t have to kibosh it entirely. But suspend disbelief. You’d be shocked, at how many people have just said this is my thing now, and then that’s their thing. And that’s, like, you just now you can focus to make your thing. If you say this is it, then you make it that. Now the challenge is, hey, There are already a lot of people in that space that can feel like, well, if I can’t own SEO copywriting because they’re so many people in SEO copywriting, which there aren’t, by the way.

Okay, fine.

That doesn’t mean you still can’t own it. Though, but we might wanna, like, work through your feelings that you have about that and the reality of the competition out there. So keep that in mind. Now who has questions about owning their own thing? Or, Ryan, Shane, if you want to tack anything on to what I’ve just set.

Okay.

Jessica, you raised your hand. Do you wanna go ahead and chat and say it?

Sure.

That’s alright. So I I did try a lot of options, Joe.

You know that I’ve done a lot of things.

But I inevitably kind of circled back around that.

Yeah.

Sorry.

Circle back around to something I was kind of going into a couple years ago, and so it doesn’t quite fit into one of the stages of conversion copywriting say, but so my idea was, I used to get I I was really into the idea of being the person that’s Well, sorry.

No. I just muted. Make sure you’re on mute if you’re not talking, please. Thanks. Go ahead.

So I kind of I guess I just wanted to be the person for seasonal and holiday sales.

Okay.

And promotions.

Okay. There’s a lot that goes into that.

So that’s why I was like, well, there, you know, it goes across the entire conversion copywriting process. And there’s all sorts of things you could dive into with that optimizing the offer, email strategy, I mean, all the things, right? But I I don’t know. I was I guess I was just hoping for feedback.

Yeah.

I mean okay. My notes, and then Shane and Ry, if you wanna add anything, My initial notes are that’s cool. One, because it would actually help you build a lifestyle that although you’ll be very busy from August to November, you’ll not be quite as busy the rest of the year. I mean, holidays happen obviously all the time. There’s always like a president’s day sale or something like that.

So I think it’s cool. You’re right that it covers everything, but you could work through that. I can say that I don’t know anybody who’s the go to person for seasonal sales or for, holiday based campaigns. That doesn’t mean they don’t exist.

But I if they exist, I haven’t heard of them, and I don’t know if others have. So it does feel like a space you could own. You don’t have it doesn’t mean you have to, like, know everything about email and everything about sales page or anything like that. You would have to know how to talk with your clients and coach them through understanding the difference between selling during Black Friday and selling the rest of the year.

Where your offer would probably be the thing that you’d be working more on, with clients and in a book you write or whatever that thing might be instead of doing a lot of customer research where it’s not evergreen, so you don’t really have to, like, you’ll have to, but you wouldn’t have to know that or be an expert in it.

Ry says seasonal sales, psychology.

Yeah.

You could sell out books on that pretty easily and give cool workshops at e commerce, events in particular.

I don’t think you’d be able to target SAS very well.

So you’d be kind of narrowing down to e commerce, but e commerce isn’t narrow. That’s really, really big. There there are a few e commerce companies out there. So you’d be fine. Ry or Shane, anything you wanna add?

Yeah. I hear a lot too, like, the I’m not an expert, but I think, like, that’s that’s one of the least things to worry about. You you can learn it.

It’s not just dive in, make mistakes, figure it out. You will learn it. I promise. I think for me, it was or what I’m saying is, like, find something you’re passionate about.

I think that’s probably one of the most important things. And, obviously, like, there’s demand, but you can that’s important as well. But I think you have to like what you’re you’re doing. Right?

That’s that’s key.

Yeah. Yeah.

I feel like, like, there’s so many expertise and knowledge gaps within these things that we we tend to think that everything’s figured out. Right? And there are so many gaps here, and there’s so much that is ownable within seasonal sales, right, from the offer creation side. I’ve seen so many different offer formats over the last few days.

Like Kajabi is hitting me up with, like, an upgrade to pro for two grand. Right? It’s not a cheap deal. Right?

And then it renews at, like, four thousand a year. Right? So there’s conversations to be had about how you actually optimize for LTV, right, within seasonal sales? Like, no one’s having that conversation.

And it’s such an important conversation because Add costs are crazy during Black Friday. Right? The cost to acquire a customer during Black Friday or seasonal sales could be higher than other times of the year. Right?

So it’s like there’s a whole blog post, right, or a whole block to have just around how to optimize for LTV while your cost to acquire customer is higher during a seasonal sale. Right? So there’s so much terrain that isn’t owned yet is also really freaking important. So, yeah, I love it.

Yeah. All I would say then is Jessica, if you don’t see any reason, if it doesn’t break easily, like the idea doesn’t break pretty easily when put under a little bit of pressure, such as this conversation, then tell yourself, okay, I own this now, and stop thinking of other things and don’t let other stuff in. Julian, did you wanna add to this conversation?

Okay.

So I had to do a follow-up question to what well, what you said initially Joe and then what Shane brought up because I totally get what you’re saying about, like, I haven’t done it yet, but you can just choose it.

And that makes total sense. And then, but then Shane mentioned, like, oh, pick something that, you know, you know, you’re gonna like doing. And I think that’s where I’m having to disconnect is, like, if I haven’t done it, how do I know that I’m gonna like doing it? And, like, what if I choose something? And then I’m like, I don’t actually doing this.

Yeah. So, yeah, I just wonder if you could speak to that, like, how to give a sense of whether you’re like it or not if you haven’t really done it.

Yeah.

I think that’s a good question.

And then we’ll we’ll go with Chris because you had your hand up after, before.

So I maybe someone else can dive in.

There are definitely moments when I don’t love conversion copywriting. And I’m like I mean, I’m a creative at heart. I’m not a salesperson, like, I’m creative.

And so I like sales. I have learned to like it. I learned to like it because I found things that I like about it.

But I don’t walk around going so glad I’m in sales.

I’ve always been a creative person. So creative copywriting is the thing that probably would have made more sense, except the world didn’t need more creative copywriting.

That’s all anybody was doing was creative copywriting.

So that’s why I didn’t do that.

I knew I would get gold stars from people, and I’m very gold star driven.

So I knew I’d get gold stars from clients if I was able come in and say, here’s how we’re going to increase your conversion rate just by changing your words. So I found the thing that I like about conversion copywriting. I need that reward from clients, and you don’t get that for creativity unless you’re gonna work at a big agency and get awards.

Which wasn’t in the cards either. I lived in Victoria, BC.

There’s no agency there. Now there is, but there wasn’t at the time.

Anybody else wanna wanna attack on or or add any new thought on, liking what you don’t do? Like, what if you don’t like it? Have you Any thoughts? Yeah. Rita.

I wanna know what Randall said. That was exactly what I was gonna bring up. If anyone has an experience from Newport.

And amazing, really, bright humor as well from these podcasty questions. There it is. So did they categorize you?

Cal Newport is, like, I love him.

I will fangirl that man, the end of the earth. But he talks about, which was something that, like, go find your path and do things. I don’t have, like, a huge passion around social ads. That’s not I didn’t, like, wake up one day and go, oh my god. Thanks for god. This is so amazing.

But I I paid attention along the road.

And I found out that when I love working with the people that I love working with, which to prevent it to figure out.

I like making really cool people. It happened to be a lot of just, like, seven and eight figure female founders of online businesses. I like making crap out of money, and we have a lot of fun. And we like talking about private jet problems.

And, like, all of these really crazy things, That fills me up. That’s fun. It’s challenging. I love the mastery of it.

I’m really driven by, like, mastery of things. And so for me, it hasn’t always been, like, I can get confident about anything if I decide to be. And that’s just because I get to get good at it. It’s interesting.

It’s kinda hard. I like doing hard things.

But for me, it’s been more about that. Is that, like, you could put me anywhere and I’ll figure it out. I I could be passing it by running with Donald. They’ll do it like a bad ass.

So, like, but I have that cultivated that makes it over the years. So I think it’s less about dropping into a thing, at least for me, Right? I’m I’m not gonna drop into a thing and be like, oh my god. I found the answer to the, you know, the magic of the universe.

I’m just gonna get really good at it. And then I just, like, keep paying attention for what feels good where I’m having fun, what feels easy, and then just keep iterating along the way. Because in the fourteen years, I’ve been in business I’ve done everything from web designs to JavaScript to analytics and data to etcetera. And it’s just been, like, this huge process of iteration over time.

Really paying attention to what I love and what feels easy. So that’s how I’ve now I’ve done the thing and Cal newport all day long. Amazing amazing beard at at that. I think tackling that in a different way than the, like, go in the woods, find your passion.

The angel can have this thing about it. That kind of thing. Like, I just found that a re his take really realistic and it it landed in my analytical mind really nicely.

I’ve done something, like, similar where we have, like, I feel I do affiliate marketing as well, and I’ve done some affiliate stuff. I’m like, I don’t, like, I like cats they’re great, but, I’d I don’t own a cat. I’m a dog person. I know Joe, you’re you’re a cat fan.

You don’t have to choose.

I have a dog right here right Okay.

I love dogs, but there’s more money in pets. You can there’s less competition. And I always find it helpful to sort of, like, what’s what’s my vision? What am I trying to achieve in life? Right? And then I link that to the broader picture, and that helps.

It’s for that little for you. And there’s other topics. Like, there’s there’s a lot of money to be made in, drones, but, like, drones? What you know, it’s it’s just a it’s a boring bland topic. So I don’t know if that helps anyone at all.

Yeah, I was gonna add something around the not liking what you do, because for me, my, like, thing actually emerged from really disliking something. So I like working with course creators.

So I assumed that meant I had to do live launches.

And I I hated them because I would get, like, sick every time I did a live launch because it was just so much fresher. And then that actually led me to create my evergreen process, day one evergreen.

So I think as well as, like, finding what you love, to find your thing actually, like, finding what you hate and what you don’t like can also inspire you to kind of, you know, like, I’ll hate something change something, make something better kind of vibe.

Making money tends to to make you like things more too. Right? If all of a sudden you’re making money from it, it’s a little easier to digest, I guess, or you can pay for that therapy, right, if you need it?

Like, no matter how much people pay with live launches, like, it just makes them so like, physically sick.

Like, I have to go and update them anymore.

That’s fair. That is fair.

She says that she’s in the middle of a lunch. Cool. Chris, did you wanna go ahead a question earlier?

Yeah.

It’s related to, like, the niche. Right? So I kind of narrowed down to one thing that I want to do message market feed for b to b SaaS. That’s what I actually think I want to do.

But when it comes to the niche, like b to b SaaS, b to c, how do you decide, how do you think about that? Is that something that comes with your one thing? Or is that something that you decide after you decided the one thing or or what?

Do you have one? Do you have to choose a niche? Sometimes you don’t.

And how can you maybe make that If you do have to, if you feel like you have to, instead of that you want to, some of us just want to. I’ve wanted to work with small startups.

Because I like them a lot.

April, Dunvard, wants to work with tech companies because she has always worked with big tech companies other people want to work with a certain kind of group. So there’s the who do you want to work with? And if you don’t want, to. Do you need to niche? You can specialize without meaching, especially if your specialization is narrower.

But that’s my take on it. Only niche if you have to or you really want to.

Anybody else? Yeah. I know Niching is like understood to be the thing to do. But I think we conflate meeching and specialization a lot into one thing, where a specialization is like, here’s what I really, really well.

And it does come up.

I was also thinking in terms of, if I am if I want to own, like, the message market fit should I be the b to b SaaS message market fit guy or the message market fit guy?

Then that’s I’d have the same answer as before.

Like, do you think you need to If you want.

Yeah.

Does it does it help? And are you worried that you’re gonna get somebody who’s like, I’m a course creator. Help me find message market fit. And you’ll be like, I don’t know how, or I don’t care about your business, that kind of thing.

Right? And if you’re like, yeah, there are groups that I don’t want to work with, then Yeah. Then narrow it down and say SaaS. And people always say B2B SaaS, and I struggle so hard to find B2C saaS.

Like, there’s not a lot of b to c SaaS.

I actually worked for one.

Campbell, what did you who did you work for? I work for, a us, there was basically, like, an Instagram, like, promotion thing and was selling, like, influencers or, She’s a business.

Just people on Instagram, but even just, like, normal people who would want to followers or likes.

Spray is always always a little at it.

But, yeah, I’m currently using one.

Are you?

I’m currently using what yeah. It’s a personal business.

I’m in a program where she teach my coach teaches communication. So this is an app called Utley and it helps, like, it it just helps me find the filler words.

It comes on meetings, records the meetings, and then points those Yeah.

Okay. Cool. Cool.

Got it. I’m working for one right now too.

Okay. Wow. It’s, like, everywhere. I guess I only work for b to b set. So it’s, like, it’s hard to imagine.

Okay. Cool. Well, then, fine.

Chris I love the box, Chris.

At it.

David Olgaly there. I’m just I’m staring at those amazing books behind you there.

I do have some feedback on that, the the Nashing down. So I’ll give you an example. We did just that eighty six years ago, where, we offered, GMV services for physicians. And we could have niched down to the different, like, primary care versus cosmetic, but we found it was about solving patient problems.

So by, you know, by just targeting physicians, whether it’s cosmetic or primary care, we could create systems around that. We didn’t have to change things up. But if you go to if if you’re b to c versus b to b, you can’t apply the same systems to both. I think that’s important as well.

Right? Cause you wanna automate as much as possible. Right in the end. So I would take that into consideration as well.

Yeah. A question I like to ask is, like, you know, which boardrooms are actively saying, oh, shit. We have a product market fit problem. Right?

Yeah. I was just thinking about that.

Where is that an active conversation. Right? And different ways to go about it. Right? It could be, you know, a sub niche thing.

Right? Or it can also be a product or company maturity thing, right, year zero to one Right? Or a repositioning once they realize they have a problem, you know, five years down the road and things have cooled off. So it’s like there could be a whole other industry to own of repositioning right or re product market bidding once you realize, oh, that wasn’t quite it.

We’ve kinda hit a ceiling here and nothing’s budging. So, yeah, just a different way to view it.

Oh, thanks.

Cool. Who was up next with another question? Hands go down, and that always sucks. Who was after Jillian before? Rita, your hand, was up, but was at to comment?

Okay. Rita, you were up, and then Elias.

Okay. So my question is it’s a little bit it’s a little alphabet, so this will be like a fun a fun thing to talk I have a thing, that is successful and lovely. And but it feels like a really complex thing to talk about. And so I always, if I’m in the right room with the right people, so this may not actually be a problem, it is never an issue to talk about because I’ll say, oh, I do this thing and they’re like, Excuse me.

You do what? Let’s talk about this more. So I know, like, when it lands with the right people, it’s good. And so essentially, like, I do social ads for customer acquisition.

Or my agency does, but it sounds really obnoxious. There’s a whole lovely group of people who is working right now doing some of the stuff.

And and we focus on that customer acquisition, like, bringing in new customers into online sourcing program businesses at break even or better. So we like to do break even funnels. Port note we don’t like to. We’re just really good at it and it’s like useful.

So that that is what we said, sir, then we do do all the launch and stuff as well, and all of the support that goes with from an online business and with programs and traders, but that’s not. Right? Like, that’s the other stuff.

But what we that’s really what we do specialize in, and I think I think it’s our special sauce too because it’s something that’s quite different than what a lot of social ad companies do.

And so it’s just it’s full of jargon y words, like customer acquisition.

Breakevens, things like that.

But when I say, like, Facebook ads and tunnels, right, that positions us in the Russell Brunkins of the world that positions us in, like, some other spaces that we don’t necessarily fit in.

Yeah. So I guess some thoughts, some questions, anything that would kind of help. Like, I’m just really looking to simplify that so that people really understand.

Or does it matter? Because when I’m in rooms with the people that understand that, they don’t have questions other than can we get on a call and talk about numbers?

Right?

So Yeah.

So what do they get excited about? Because break even doesn’t sound exciting. To me. What’s exciting?

Really? I can break it even. I get mad at ads all the time. I’m like, how can what am I doing here?

Like, I don’t understand the business model I don’t know why we keep running.

So that’s confusing.

But see, I think that’s why breakeven would be exciting because you’re like, could you imagine actually running out and not being the thumb because they actually bring you just as much money and or profit on the front end, and then you have all this luxury in the back end to sell your back end offers. Right? Because your front end’s actually paying for itself.

And so require a back end. Yeah.

So the, like, depending the vast majority. Yeah. I’ve got one client that doesn’t have a back end offer.

That’s fine, but most people, they need to have some sort of front end and then have like that basically whatever their main core offer is on the back end, for that to work well. And, yeah, because that’s true, breakeven isn’t cute.

Which is the part where they get excited though? Is it, like, at what point?

It is that. It’s usually like when we talk about, like, how can we actually design a system that builds brings customers onto your list and actually has them paid for while they land there because you’ve got it removes cash flow problems from the business, which is especially obviously quite trendy. From there right now, as people don’t want to, you know, outflow tens of thousands of dollars like out of your thing on lunches where everyone gets really ill putting out technically hundreds of thousands of dollars for some lunches and then they’re waiting for that to come back. So in this particular climate, kind of having something that cash flows within twenty four to forty eight hours, like when it’s working, obviously, like, this isn’t magic.

That when it’s when all the fun was set up and everything’s going, they actually get cash flow back into the business really quickly.

It’s really like, lovely for them. And then they also all the optimization and testing that happens to get people to then move into core offers and then few bigger offers in the back. And there’s just a lot more grace there because they don’t have all of this money and capital problems sitting out there and ask.

Stacy, do you have a question or do you have something to add to what reason?

I have I have a question. Yeah. What’s the common denominator between these clients?

They’re all part of the business or program and course creators.

Okay.

And so usually, like, a million plus in in revenue, like a lot of them around.

So they’ve already been in business for a few years and have a certain list or whatever. I mean, what yep. So given then, it seems like the thing to do. I don’t think that there’s a problem with using, insider language when you’re targeting an insider group of people. This is, you know, my my opinion, obviously, but because I think that that can filter out customers that are not best fit customers for you.

You you know, I I do something what I I mean, I call it engineering ejection. I want the people who are not a good fit for me to fall off. I don’t wanna deal with him at all because Right. Why? You know? That’s a waste of my time and energy and resources.

So, I think insider language can be a great way to do that. But if you add something to it, to to sort of couch that that’s the type of audience that you’re targeting, you know, that we work with with with, you know, course creators who are expert at blah blah, you know, show that you’re targeting someone who has expertise in paid social advertising.

In other words, the that you’re that that something to label them as insiders. I don’t know what those words are right now because I don’t have enough information, but did does that make sense at all?

Yeah. I think that makes sense when it comes to, like, the next step for me at least, which is, like, if Sounds to me, like, we’re still trying to figure out the part before that, which is like this break even or better idea ish.

Is that accurate Rita?

Yeah. It’s kind of the because I I agree with, like, Stacy, well, like, when it when I’m having a one on one conversation, when I’m, like, talking about that piece or, like, having a sales call or an accept call or what have you, that part’s really easy, right, to, like, because I’ve got a diagnostic thing that we go through and all of that stuff. Definitely, like and that’s exactly what we do is, like, we wanna screen out a lot of people, like, if someone hasn’t run ads before they’re usually not a really good fit for us, things like that. Like, I want them to have, like, experience the pain.

And I want people to hate ads a little bit. Like, those are usually people, that are fun to work with. And But then, like, that one step away from those people, right? Like, when we’re talking to, like, or do I even need to talk for general audience?

Most of the marketing that I’ve done has been a relationship marketing, like, really thoughtful relationship funnels, around, like, masterminds teaching in people’s groups, like things like that, audience aggregators of my ideal client.

So I’ve never done anything that would be like I don’t know. I usually get, like, you know, after someone’s mastermind. Right? They’re like, oh, I’m gonna do mastermind and they’re like, that’s where I get my people from.

There’s always been like the secret backdoor.

What I do requires an awful lot of trust as well. And so there’s a lot of trust transfer that comes with that, which has always made sales really easy for me.

We do that with Google ads. Like, there’s gonna be keywords that I know, just off the keyword, what’s the stage of awareness is. Right? And if it the more product aware or late late solution aware.

I know, hey, that’s that’s gonna be a quick win, but then the other ones we’re gonna have to nurture. So maybe like, I get it depends, right, on the stage of awareness and just tweak the copy based off that. Even if you want it, but then is it gonna take longer to qualify them get them to that point. Right?

Then you’re gonna have to have a whole system, so to speak, set up. Right?

So Uh-huh.

So we’re really talking about are we talking about profitable ad funnels or is there some what I am just and I’m and I’m trying to figure out, like, okay, what would your what’s your book about? Like, if you were to write a book, Rita, what is it about? What are you saying. Don’t worry about the work of it, but what is it about?

Good question.

I could try to come up from them, like, what would be the thing?

Like, potentially profitable ad funnel, Maybe.

It just it really feels hard to simplify all the things that, you know, we all do.

But but that’s really like the core of it. It’s just that people need new customers and we help them get those profitably. Like, that really is the core of it And when people are coming to us that, like, the big pain point is, like, I’ve tried to spend money on them. They’re expensive, which I think is relative.

Right? They’re only expensive if they don’t break they don’t make money, enough money. And when they do make money, they’re not expensive at all. So it’s you know, there there’s no pieces to it.

But they’re really just coming out of Vegas. I need more inflow. I need more awareness.

I need more leads. The back end of the business works. Like, we don’t work with people that don’t have a back end. Like, if they don’t have product market fit, if they don’t have really good sales records, like, if they don’t have really great customer service and excellent reviews, like, we don’t usually touch them.

They won’t let us see inside the course, all that kind of stuff. So that part is done, and we’re just really helping them leverage their time. These are usually people that have been like creating content forever and really want to, like, simplify that a bit. Right?

Take a little bit of the stress off themselves.

Are you helping them prove ROI?

Is that essentially what you’re doing? Do they have do they know their numbers going into it? And then you have a system to help like, they’re running ads, but they don’t know what’s working because they don’t have the system in place to prove ROI. And then you help them implement that?

Or I would say, like, rarely did I have that?

I think you’ve had, like, one. It’s amazing. Just so everybody knows.

Everybody knows.

A million dollar business. I’m like, who’s measuring what?

Nobody says? Nobody knows. Nobody knows anything in this world is crazy.

So illuminating. They’ll be like, it’s okay. And we can all be secretly a mess behind the scenes.

But but you help them set that up as well.

Like, yeah, like, we we we take care of all of, like, the measures of the funnel tracking so that they get really clear, transparency on it and also get, like, a level of competency and and control around being the well, the levers we’re pulling.

Right? This is how you identify constraints and attack them with different strategies and optimizations and things like that. So we’ve really We just they feel like a lot more empowered because it’s like this is what you do. This is how you fix it because obviously like there’s these things take maintenance all the time with optimization and testing.

So, yeah, like, lots of that, lots of measurement, and helping them understand how it all works. Because a lot of them just because, like, in the heyday of, like, course and program creators, the modules are still kinda there. But the the margins are so big that a lot of them didn’t even have to worry about it. Right?

They were just throwing money at lead gen. Like, it was just going out of style. And they just didn’t have the margins that they had to worry about that as much, and that’s definitely become something we’ve seen in the last couple of years where people are talking about that a lot more. That they actually they can’t just lead gen to lead gen.

They actually need to lead gen and prove it. Right? Because they just don’t have the cash flow that they used to. They’re not sensitive to it.

Yeah. Yeah. Like, they’re definitely, like, no one used to talk about cash flow on calls and now they’re now people are talking about that.

Because it’s getting more expensive advertising. They’re like, they could get away with it because of the high ticket item. And now they’re like, oh, what’s going on?

And they’re like See, I wouldn’t I see that as much.

I will I will always I will not I do it on platform CPMs and impression costs. I’m not necessarily more. Other than COVID Haiti, when we were all on our phones and it needs so many to make so much inventory, it was, like, ridiculous. Like, outside of those times, the CPMs, I was just, like, checking all the VPN this morning, right, for everybody and, like, even just good, like, Black Friday tomorrow, it’ll go up tomorrow. But relatively speaking to, like, pre covid or, like, last year?

No. No. Like, not not in our verticals anyway. Obviously, it’s a very small part of the internet, but Yeah.

So I guess, yeah. That’s that’s the like, how do we talk about this to people that might be a good fit as Shane like a little bit more problem aware potentially, a little bit earlier stage.

Because in the in the going out bigger and wider and talking to more people, I feel like we would need to be there, or do we just say like a whole tool around this, like, to be honest?

If that helps. Like, ROI Connector literally solving this problem with Google ads because no everybody’s advertising, but no one knows if they’re making money. And then so we take into account gross margin.

And that was our cell. Like, as soon as you you explain to them, like, the difference between, like, in our space, it’s cost per lead. It’s not cost per acquisition. You have to go a layer back.

And then you have to take into gross margin. Everyone optimizes their own return on ad spend. It’s not real ROI. And as soon as you, like, I would pull up the Google screen and say, they define this as ROI, but it’s not.

Like, you’re you could still lose money and then their eyes light up. Right? They’re like, oh, crap. And then then you sell them a solution.

Which is the tracking. Right? And then we book it up to Google ads. I find that works.

But then there’s pressure too. Right? Because then you gotta You gotta maintain that. Right? Is there any met something curious about, is there any metrics that, the clients responsible for, though?

Like, in our space, it’s it’s, closing ratio. Like, we can do everything right, but if their closing ratio is really crappy, they’re gonna lose money. So we have to work with them on consult of selling and help them build that up. Do you find anything similar in your space?

We do for the selling piece. Like, if they, like, we have some people that do sales, some people that don’t, and they just, like, straight through off a one time sales page. And so we do the opt like, we do all the funnel optimizations that they add touch. So if there’s any, you know, any sales pages upsell, the email sequences, all of that kind of stuff.

We work on improving that because most of them don’t have a very mature most of them don’t even have an experimentation.

Program within their businesses let alone a mature one. So they usually do that really poorly, so we come in and help them with that. So we’re basically kind of iterating more profit into the business. For them over time. And then we have we just we have referral partners for, for selling and things like that. We don’t hang out there, but we do send people off there for for folks that are having struggles with that on their teams.

Sounds like a cool you guys sounds like a really cool service.

You’re offering us a lot of value.

We decided it’s fun.

Yeah. Exactly. Design it’s fun, and then it is.

We decided it’s fun. Well, there’s endless challenges. To it. Right? And and it fits, like, my natural tendencies are, like, I used to be a social worker before I is it this?

I don’t know how that’ll happen. But the, like, I love the relationship part of things, but then I also went to university for data analytics and microbiology and all sciencey stuff. So it’s like the data and the people and the, you know, all of the empathy, all, like, it’s just like this neat little combo of, like, way my brain was made to work, and it just happens to work really well for ads and marketing.

So Isn’t it funny when you show people positive marketing or why they get happy?

It’s so crazy.

But it’s so rare.

You’re like, really That’s why.

I played because it’s like a white plate.

It’s mind blowing in.

Think about like Well, in fact, should be able to run a spreadsheet for people and just show them really simply, like, inputs here, outputs here, understanding, like, all of that stuff.

And then to go, oh, this isn’t actually that hard. And then and then being able to, like, empower them to focus on the, like, the things they have the most control over because certain things like CPMs, Right? While we have some limited control over that, we we don’t ultimately, you know, control audience and auction and all those things. So it’s it’s really cool to be able to say, like, let’s focus here. This is where you actually most impact.

And Yeah.

Yeah.

Mark, good for you. Take it for you.

We’re going, like, ten million though. That’s a, like, that’s a broad stroke. Ten million.

Like, you work with the life coach school.

No.

We do. Yeah. I work with work with school. Yeah.

I don’t know where I saw as you were talking.

I was listening. Don’t get me wrong, but, like, you had front end acquisition as a line. I’m trying to think of, like, and once you’re a LinkedIn profile, and the line is paid social marketing funnels customer acquisition. So I feel like I don’t know. And I noticed in the interest of time, is there would owning front end acquisition for ten million dollar course businesses work or training businesses or coaching businesses or whatever that thing is? Let’s break it. Does it not work at all, Rita?

No. It does, like, most of our our best humans, like, the often start with them between one and three million and then, like, our core group is between ten and twenty or ten and fifty, pardon me, million.

You can say profitable, friends hand acquisition profitable, whatever.

I love profitable. I love profitable.

Okay. That gets me something to work with. I don’t wanna get her on more. I’ll need to go in the woods and quietly have some thought. Yeah.

Okay. Good.

Thank you, everybody.

If anybody else also, it’s mastermindy time. So while my dog barks in the background at the mailman, Feel free to chime in and chat with anything that you’re thinking that can help Rita or anyone. Elias, do you wanna go next?

Yeah. If anybody doesn’t wanna follow-up on Reader’s reach out as question.

Oh, yeah. I’d love to.

Go for it.

Alright. So, my question is kind of a follow-up on what Chris asked about, you know, choosing a nation. Making it our own. So, my question is, what exactly is expected of us when we select an issue?

Let’s say we we figure out that this is this is what we we we like the most in the conversion governing process. And then we find out that there are dozens of other copywriters doing the exact same thing. So, how do Are we expected to, you know, bring something unique in that in that specific niche as well? Because so what happened today is, me and Chris, we hopped on a call today, and we both realized that both of our, thing is message market fit.

So you’re both interested in, you know, nailing that. So then that got me thinking.

Is it is it expected of us that alright. Now that I’ve I know that message market spin is my thing. I’m expected to, you know, give it a spin that nobody else ever has.

Not necessarily. I mean, the spin is kind of you and what you bring there. Like, they are buying into you and likability and all of those persuasive back or does that go on?

It’s it’s kind of like, you know, competition’s good. It means that someone else is doing marketing for you. And, like, you can, you can leverage that too.

So I think, like, so a lot of people are doing it. I didn’t invent the work behind conversion copywriting, direct response, copywriters have done everything that I do since forever. It’s just we added a little more VOC.

If there is something we changed, it’s that, and then we just plunked it over in the tech world, which doesn’t use direct response, like it should still to this day, sadly.

So, no. You don’t have to it doesn’t have to be unique.

It’s good if more people are trying to do similar things. It’s good for marketing. It’s easier to get that. And it probably means that the world is looking for those things. The reason that you’ve landed on message market fit because the world is frustrated with message to market fit. If that’s not the reason, then it’s worth unpacking.

But I’m gonna guess here that that’s the reason. The uniqueness is how you go about it, and that might You can start by just saying, I own this. So what if Chris owns it too? I own this.

And then figure out how you own it and be a thought leader. And as you do that, you’ll very likely stumble upon your way of doing it. It’ll be some research you come across changes something with how you’re thinking. And now you’re like, whoa, I need to add this to my process or whoa, I actually, like, this is a more narrow view of message mark could fit.

And this is what I’m finding that I’m owing as you go. So competition is good. Don’t worry about it. Yeah.

You know, it’s the process. Right? It’s it’s your it’s how you solve their problem. It’s like, do your conversion copywriting is there’s a there’s a three step process. Right? It’s a proven process. Is it three or five now?

I think we’ve added to right?

Seven now?

The seven? No. Is this still three?

The core is three.

Okay.

Yes.

But I’ve seen people try to change that and build off that, but everyone reverts like, even when people call conversion copywriting, it’s still no. Like, it’s a three step process. Here’s what you do, and people try to change it. But that’s an opportunity, like, even if it’s competitive, like, say Chris Christopher’s in there.

It’s like, what’s he doing? No. Here’s my process, my five step or three step, and it’s gonna get better results than the competition. Right?

Because then it’s like an apples to oranges comparison, if that helps.

Yeah. Yeah.

And make it into a nice graphic and do all the other stuff.

And how you bring into life in your authority building. Do you have a more engaging newsletter that talks to certain people in different ways? When you get on a podcast, how do people hear you? Like, it’ll turn into because we’re all individual personalities. Your personality matters who you show up as is gonna be a big part of why people choose to listen to you eventually buy your book, invite you on stages, things like that. Yeah.

Correct me, if I’m wrong, you know, it’s like market sophistication as well. Right? If you focus on all of these credibility boosters and trust, like, everyone has it, like, as seen on and you know, recommended by, but it’s that’s an opportunity for you to sell your process and then leverage all of this trust and, like, ability to reinforce that. Right, why it’s better than the competition. That’s your opportunity. Right?

That’s what I would do.

Yeah. Agreed.

Yeah. Cool.

Alright.

Johnson’s note taker just told us there’s only a few minutes left in this meeting. I can go over for those who are stuck So don’t worry about it if you’re like, I need to talk more about this.

Any other questions?

Who would like to oh, wait. Esther Grace, go ahead and then we’ll do Stacy, and then Randall.

I just had one question.

So how much should the products or productize services or services you want to sell in the future, influence what we choose or sort of one thing. Like, if someone is deciding to be a messaging expert, for instance, that already kind of boxes it into. You kind of have to work with the companies one on one to figure out their messaging.

So that’s just one thought I wanted to ask you.

I wouldn’t worry too much about that yet.

That’s, like, it’s it’s quite execution level. So try to stay strategy level for now, so up. What what am I going to own? And then out of that, you’ll start to be able to shape what that is, but I wouldn’t let execution influence strategy start with the strategy, the the the what you’re going to own, then you can get into how that is brought to life in your marketing and in the products that you sell. Is that help, Esther Grace?

Yes. That helps. Yeah.

It it will mean that. I mean, in a lot of cases, like so for me, I don’t look at product type services as, like, strategic offerings. I’m like, practice services are a really great way to grab some cash when you want cash. Or if you’re like, hey, I only wanna work like, a week in the summer, like, at for the four summer months, I’m gonna put in a max of a week of, like, working with clients.

So I might sell a VIP week. But that’s not strategic. That’s just like reacting to what I want in life. It’s not going to shape a roadmap necessarily.

A recommendations report, if you’re a messaging analyst, you are gonna have a hard time escaping, delivering messaging reports. Like, you’re gonna have to do it versus being someone who comes in and focuses only on editing. They’ll never have to worry about a recommendations report. They’ll just, like, do the work.

So but think about that later. Unless, it’s so critical to you that you never do a messaging recommendations report, in which case I’d say, well, then don’t do message strategy. Like, you won’t want to be involved in that. But you’ll already know if you, like, hate doing something, And I think that will, like, automatically filter up the things that would require that you do that.

And if it doesn’t, we’ll we’ll get there. But mean, I think that’s that’ll be an edge case. Stacy?

Yes. Okay.

I wanted to say something instead of I’ve just been sitting and commenting on everybody else and not talked about myself. So, I am not, don’t have my thoughts super well organized, so I’m gonna ramble a little bit. But my primary goal right now is has to do with my software company, which I definitely know that I want to make that the software, the Eai software for marketing professionals.

Okay.

So that I’m absolutely certain of. When I’m kind of not certain of is how I’m gonna interweave doing that with maintaining my my personal brand.

I do I’m the thing that I’m known for is doing all the things. I’m a polymath, so I I am an ex expert in many things. I have I have tons of authority in multiple areas. I have tons of original intellectual property, frameworks, I have written a book.

I’ve, you know, got lots of marquee clients great reviews, all all that stuff. I already have, like, the, you know, celebrity status thing, but because I am a polymath and do many different things. I’ve never been known for one thing other than doing all the things. Okay.

So my my client My personal client lifetime value is, you know, six to seven figures per client.

In tech, minimum project size is usually a hundred thousand. Right now, I’ve the the for the past year, I’ve been mostly focusing on my software. And then I’ll do, like, a twenty or thirty thousand dollar copywriting or digital project every month or other month kind of interspersed with that. So I already have everything all productized standardized pricing for my copywriting services.

All that stuff. So I I guess I’m just wondering, you know, do I can I can I say both things at once, or do I just need to focus on being the software company or marketing festivals for now while I’m growing that? And I should mention also that my my litmus test for the company was I started it just with, like, ten people were the first customers. And I said, okay.

If I can get this to a hundred people paying a hundred bucks a month while it’s in beta with no marketing and no giving them anything for referring other people simply by word-of-mouth because people are telling other people because they really love it. Then I know that I have something here, and that’s where I am now. So I’ve just hit a a hundred customers. So I have ten thou ten k MRR right now.

My next goal is to get to a hundred k MRR. So that’s where I am open to whatever anybody wants to say.

To celebrate Good for you.

Yeah. That is. That’s amazing.

That is awesome.

Awesome for yourself in particular.

Good for you.

I will share this story with you and, hopefully, it will tell you what my answer for that question is then we can go around and share.

I’ve probably told this before because I’ll never forget this. I was in a mastermind with Nathan Berry, founder of ConvertKit, before when ConvertKit was in its earliest stages.

He was known for his, book called Authority, and, he was a designer. He did, like, design stuff.

So we knew each other for a couple years. And we were in this mastermind, and he had just launched ConvertKit. It was maybe a year old. It wasn’t making any money wasn’t promoting it yet.

And we were sitting around in this little, like, session in Las Vegas, the mastermind participants, And someone said to him, Nathan, when are you gonna launch your authority course next? And he said, I’m never launching it again. And we’re all like, what are you talking about? It pulls in, like, a hundred grand every time you do it?

What are you talking about? Of course, you’re going to? And he said, no, I’m all in on ConvertKit.

And now it’s worth nearly a billion dollars.

I don’t think you can do more than one thing at a time successfully.

You you can’t Elon Musk maybe.

But then it fucks with you clearly.

So you can’t do more than one thing without being absolute wild exception. Now Stacy, you might be an absolute wild exception. I wouldn’t wanna put my money on being the absolute wild exception though.

I would say if Well, I will say I I am an exception in to to some degree.

And and I have founded or cofounded nine companies.

So just to, you know, six, seven, and and eight figure just everything you said, and I think that’s wonderful.

I’m saying the people who get the most out of the thing focus on the thing. So if you can afford to and, obviously, Nathan had to go through a lot of, hey, ups and challenges along the way. He’s like, I wish I had taken out a loan back when I was making a hundred grand every time I did a launch because now I could use that loan, but the bank give me a loan because I have this freaking startup and they don’t think that ten thousand MRR is anything to write home about. So I get there will be a hard times.

But you ask the question for a reason. I think your resistance is that you’re a polymath, and you have seen success with doing lots of things. You’re like, why can’t I keep doing lots of things. And the world will tell you whether you can or whether you can, but you asked the question, and I think that’s a big part of it.

I think a part of you knows you’re going to have to focus or something has to change that’s not having to do directly with focusing. If I were you, you have money in the bank and you can afford it and you’ve got good signals that your software is bad ass and we’re in an age of AI.

The only thing stopping you is that you’re good at lots of things, and that could be the stumbling point. Yeah.

And my and my personal, my real, you know, underlying goal is that I do wanna I’ve never I haven’t built a nine figure business yet, so that’s my my thing that I wanna do. So Yeah.

Are you involved in these other businesses, or have you sort of delegated it off, created your system?

That that’s been over a number of years. I I don’t there’s one that I’m still loosely involved with, but I’m not active in the company. So, no. I don’t have any demands on my time for any of those other things.

Yeah. Sounds like you and I. I’m I’m in the same boat, like, a bunch of different stuff going. Like, I lucked out in a lot of way where I just I created systems and delegated and and stepped back.

But it’s tough. Right? I think is, like, we’re in our heart. We’re entrepreneurs. Right? And we we have bright and shiny.

See opportunity. We go after it, but that’s the trap. Right? Lack of focus as well.

Right? So I’ve been there. I hear you.

Cool. Alright. Who was up next? A Randall, you were up next. Yeah.

Thanks. So I am going to, pick landing pages. I guess, persuasion for landing pages.

Right.

And I’m working my way through, ten x again.

And, I so I guess and the other things I’m working on are, are the persuasion, big biography that, Vry helped me put together. So you know, getting the background work on that. I guess one of the things I’d be looking for somebody else is also thinking landing pages is, a copy buddy for the letter from the second module.

So if anybody remembers that exercise, I think, What did you you had a different name for it, but you took the letter from admin at Find Network?

Yeah. Exactly. Yep. The letter. Yeah.

Yeah. So, yeah, I guess the challenge for me is that I am still full time, with this start up. And I I think I can you know, put together my framework, make some tweaks and do some more landing page work for this company for now. And then it’s just a matter of timing and what I decide to do in twenty twenty four.

But, but I’m thinking that, you know, I I guess I go from being an employee to a contractor with this company as I’m building more clients or perhaps even before. So I’m I’m in position to, Yeah. Build that authority. That’s gonna be difficult to do, you know, while working for, the start of what dare I say, some whimsical moments from leadership.

Yeah. Yeah. That’s cool.

And as we go, it might be like, is this a situation where you can own the entirety of persuasive landing pages, or is it like persuasive landing pages for x, x grade or whatever that I mean.

I’m thinking tech for now, but, Yeah.

That’s The early stage, is it like series b?

Do you have, like, do you is there a group you like to I like series b? I like working with series be tech companies. That’s why I mentioned them.

There’s just something different going on there. So it might be worth just, like, thinking through.

Yeah.

Because the problem is Nice. There’s a lot of work for me to do still, but That’s cool though.

And you were looking for a copy buddy, someone to review your letter?

Yes.

If somebody else is thinking about landing pages, that’d that’d be great or if somebody just wants to take a look.

You know, different case.

So, yeah, copy feedback.

Alright.

Is it paid or organic traffic?

What’s that?

Is it paid or organic traffic like landing pages?

Well, this is relatively new for me. So, I’m I’m I’m an aspiring monomath unlike Stasis.

Abby, did you put up your hand to look at the letter? Oh, wait. Sorry. You’re just on mute. Sorry.

Sorry. I said I’d be really happy to go over it. I’m pretty harsh.

Nice.

That’s great.

That’s great. I’ve got a a deep masochistic street. So that sounds great.

Yeah.

I’d be I’d be I’d be really happy to go over it.

Give me give me a week, Abby, but that’s awesome. Thank you.

Excellent. Sweet. Thanks. Okay. Cool. Thanks, Randall.

Alafaya ish.

I think that’s right. Isn’t it? No.

It’s Olivia. Oh, yeah. Okay. Okay. I think it’ll be easier easier for you because my nine my name like, all these script apps transcribe visit Olivia.

So it’s very similar to you guys.

It sounds like Olivia. Okay. Okay. That helps. Yeah. Thanks.

So I just wanted to get, like, all your great greens on what I’ve been thinking and what what what I think the setback is.

So as I mentioned earlier, I want to own humor copywriting.

And for now, I wanna get started with the funnels and course creator space.

Now what I, like, the last time the questions Stacy asked is, like, how how do you communicate the end benefit? And then I I I read something really interesting with stick with me is when humor fades away when someone is exposed to the joke, like, more than one time. And I was thinking it’s this similar with messaging. Like, when when the ten k dream was launched, like, everybody wanted that. But now, it it seems like a red flags.

Like, maybe someone would be genuine, but whenever we see someone saying, oh, I’ll, like, make you ten k in a month or so. Unless that person has public civil rights of your authority, it seems like a red flag now because everyone seems to be talking about that.

So I I kind of am thinking that I want to use humor in a way to say that whatever messaging you’ve been sharing, it will it will it will stand out because it will not be set in a in a it will be set in a different way. I wanna add an example to that in the chat.

Okay. Great. I read that to myself. Sorry.

No problem. So the idea is, like, Like, then can I, like, own it? My question is, is it is it that big that I can go and say, okay. Like, can I make an entire business out of saying that?

Okay. I’m and then what are what are people who say that? Okay. My business is a US business, and I cannot like, how do I tackle that objection?

Because humor doesn’t only mean that, okay, I cannot work with serious business. It actually just means that we have a different take on what you’ve been saying till date.

Oh, sorry.

No. No. And something that I, like, I I love comedy, and, I think this is a a really cool area to go into.

But way back when I was, like, researching about the psychology of comedy and something that came up, and it just feels relevant to what you were saying.

Is that, a key component of comedy is, and and what makes something funny is surprise. It’s it’s it’s the setup, and and the punch line is a surprise. It’s it’s leading in one direction, and then it goes another, and that tickles our brains and makes us stuff. So if you, you know, you you’re talking about how do you position it as something that, companies need, I mean, it’s it’s and and it makes you stand out.

I mean, that’s exactly what comedy does. It it’s a surprising way of presenting something, that people haven’t expected. So if you and there’s, I mean, I think there’s studies out there that that support this. So there’s a there’s a ton of content you could you could put out there around that that helps your leads understand why comedy would help you, help them make more money?

Is is that what it’s about making? Is that the ultimate goal, like, using comedy in your copy is gonna lead to more conversions and that’s gonna lead to more sales. That’s the is it? Okay.

Yes. That is and and to my surprise, like, I was going through some reports recently, and it said that ninety five percent of consumers ask brands to be funny but only five percent of brands meet that need.

So there’s, like, the this nine sorry.

Data to support this? Like, to support it? Yes.

Yes. Yes.

And, like, there there are people reporting more sales through humor, and there are also reports on that. I’ve actually included one of one of the reports in my retread as well. So I know there is a huge gap But I’m just curious that why aren’t brands doing that? Like, if there’s so much need, like, what’s what’s stopping them and Are there any objections? Like, are people saying I need that? Versus they don’t need that, but they just see say that they need that?

Like They don’t know.

Marketers aren’t funny though. Like, marketers aren’t funny, and most brands aren’t funny, and people reviewing copy aren’t funny. So it’s, like, it’s clear why it’s not getting out there. When you try to be funny, it usually backfires on you or falls flat.

And everyone’s, like, that was awkward. So I think that’s part of it. But I do think further what John said, I don’t know that funny has to be the thing because it’s scary. Because you’re like, but will it fall?

Like, everything. There’s a reason most of us will never get on stage until a joke.

It’s intimidating.

So it’s one thing to say, okay. You can outsource that to me. But I feel like the surprising angle is potentially more interesting, more evergreen, bigger opportunities to scale that with cool companies and it might also force you outside of just comedy. Leanna Patch has been a comedy copywriter for several years and maybe more to come, but it does feel like to me, I’m like, well, the surprising there’s also other ways to be surprising that’s still emotional.

Like, the surprise of a tearful email, not saying that, not saying melodrama or anything, but, like, there are there are lots of ways to be surprising that you could help companies explore for those who are like, humor’s not our gem. Like, we’re saved the children.

We’re not going to be using humor at any point, obviously. And you could say, well, they’re not my audience then, but this is just an example.

Is there another way to be surprising that you could unlock for them because that could be interesting. And secondly, I will add before I let others talk because I’m talking to a blue star. Doesn’t need to convert. When we think about the whole part, the whole process of building a customer through marketing, The pieces you add on to make that customer come to life to transition a person into a customer.

Emotion happens along there and it doesn’t have to be the final step. It can be at different parts in that. It can be top of funnel. It can be middle, and sure it can be bottom.

But I wouldn’t be in a rush to tie it to conversion. It’s a happy outcome if you get a conversion.

But I don’t know that you have to focus on that sort of growth. It could be growth really nicely at top of funnel as well.

But I don’t enjoy top of funnel. I’ve tried that, and I really love the sales part. I’m good at that. Like, I’m good when it comes to money and making money.

This is I I’ve yet to test if humor helps there. Like, I’ve not worked like, I’m currently working on the sales page, and I will be testing it on that. To see how well it lands.

But when when I was going through some of Liana’s work, and I was just, like, her recent, ecom project, And what I’ve realized is humor doesn’t necessarily need to be jokes and copy. It just needs to be, like, you know, some elements and fragments of comedy. And sometimes it’s not even funny. It’s just how well it because as the more I’m studying comedy, I’m seeing how well aligned it is with conversion copy principles.

It just adds that screen writing part, like, I think, which even why it does, like, it it it just adds to that. And screenwriting has humor in it.

In some forms.

So I’ll share some very brief experience here, because I love infusing comedy. And also the resistance points that I anticipate and or have heard over the years, right, is like it’s too much of a departure from our brand voice. Right? And the second you start trying to infiltrate such a sacred thing that feels so static there’s naturally gonna be resistance.

And I know you just had, like, you’re not into top funnel. I’ve had so much fun infusing comedy Top funnel, which are isolated tests. Right? Like, you’re gonna get very little pushback of saying can we test this ad set.

Right? And I remember the best performing comedy piece I wrote was so isolatable. It was like a two minute or Yeah. We created three versions of it.

Sixty seconds, ninety seconds or two minutes, and it was a total spoof on the whole, like, my father was a farmer and a father before he. Right? And it was, like, a riff on one of those, like, old school commercials before that industry. Right?

And it was their best performing ad for months. And, of course, it’s tied to ROI, right, because you’re measuring all the metrics from that ad set.

So isolatable. Right? They don’t need to change their brand voice, their tone, all the things.

Another place to test if that’s very isolatable. Right? Like, emails. Right? I think, like, over our launches, like, even with Joe, right, we’ve had a few that were, like, outliers from the traditional copy Hackard’s voice. Right? And it was easy enough to just put it in there without changing the tone of everything.

So that would be my recommendation to overcome resistance is just have them in isolatable areas where it doesn’t feel like it takes over the brand voice as a whole?

And what are your thoughts on, like, working with brands who has like, poo pourri is coming to my exam my my mind who have some sort of, like, fun element included, and then because what I, in my research, like, currently last week, ever since I’ve been thinking about re threat, is that human writers are very scarce.

Because half of them are taken by television. And then, like, in marketing, why actually that that gap is there as Joe mentioned? Because The very scarce, and I’m not saying I’m great at it. I also be learning at it as I’ll build the expertise, but it’s just I’m inclined towards it.

So I’m just thinking, will there be a very small market if I only target brands that are already fun?

I mean, smaller, right, than if you were able to create, like, state or test for brands that were, like, humor curious. Right? You definitely don’t wanna have, like, you know, companies that are gonna have folded arm refusal every time you bring it up. Right? They’re to be some degree of openness for that sales cycle to even be worth your time.

But yeah, like e comm startups could be really interesting. Right? When you look at the track record of companies that launched brand off of bunny videos, one of my good friends, like, launched an eight figure ecomm brand. I think it was, like, twenty sixteen dollar dollar shave club, dollar something club and, like, yeah, dollar dollar beard club.

Sorry. It was the spoof on dollar shave club, so dollar beard club. Right? And that started with a funny video.

Right? Like, there was no brand. Nothing. They shot this video. It went viral because it was funny.

And then they’re like, oh, fuck. We have a fulfillment problem. Like, how am I gonna get all this, like, beard oil to people?

So, yeah, I think, like, where are people gonna be most open to the conversation? I think ecomm startups, right, you said, like, poopery? Was that the name of it?

Poopery. Yeah.

Squatty potty. Right? Like, all these e com startups, like, exploded, right, off of funny. Yeah. Exactly.

But let let’s take it easy on all these. We’ve named two. So there are not that many brands out there that are willing to go all in on comedy, which is, again, for me, that’s a that’s a pause.

I I would pause before saying, I’m the comedy copywriter.

I think that this is the kind of thing where you scale back and say, like, what’s the, but what is it? Like, either what’s really good about comedy and then figure that out.

Or what’s like the outcome of comedy? Are you relatable brands?

Are you a emotion? Like, what else is it? I vote I I wouldn’t if I were I wouldn’t go all in on comedy. I would find a way to make comedy what you deliver, but not call it that.

I wanna add something. Can I?

Every yeah, please.

If you suppose you want to own conversion comedy, first of all, you have the issue of proving that that’s a viable thing. Right? So I think what you have is an opportunity to AB test something with comedy and something without comedy and see if, in fact, the comedy does give it a lift in which case, then you have data, and you don’t have to worry about overcoming your resistance problem as much anymore because you can say you know, here’s what I did, and here’s the results. You know?

Exactly. Like, a a wrench and say, okay. Like, let’s define the data though. Right? You can, you can if you increase conversion rate doesn’t mean you’re gonna increase sales. Right? Like, are you at what level are you gonna show, like Right.

Well, it has to be a well structured test, not not one structured to prove your point.

And Yeah.

Has with bias built in.

Sure.

I would even suggest, like, maybe just don’t don’t worry about this stuff. Don’t AB Tessa. I think of like Laura Belgrade and she never calls herself a funny copywriter, but she’s funny and people read her work. And she said, I think in her the six figure book, she’s like, when people see your copy and they love it, they all hire you because they want to overlap yourself. So maybe you don’t need like, say I’m a funny copywriter, maybe, like, take Joe’s advice, take a step back, but just be funny and those brands come to you. Like, you don’t need to start that conversation. Like, they will want you to write like you write yourself for them.

Yeah.

Because I think Sorry.

No. Go ahead.

Well, I was just gonna say Go ahead.

No. Let’s let Johnson go and then you can go.

I was just gonna say it’s I think we kind of touched upon it. It’s it seems like comedy is, it’s the same, problem with comedy for brands as it is for real people.

It is super high risk and potentially high reward, but the the the damage you you could potentially inflict to, to, to perception of a brand.

If you make a go out there and you do a funny campaign and everyone thinks it’s absolutely lame.

You’re you’re gonna be, that that’s a really risky proposition. Whereas, I think, like, what Joe was saying earlier, you know, there’s something broader there. There’s something with a with a with a broader appeal and and something that’s much safer. If you can tie it into, I don’t know. Yeah. Like the psychology of, catching people’s attention. I mean, yeah, you could do that with humor, but you like Joe said, you could also do that with emotional storytelling, and I’m sure there’s a bunch of other things.

Okay. No.

I I I I love what you all said.

Okay.

Go for it.

So, so I I love what Abby said, but I’m just thinking that if, like, Laura, since she has this huge prime, but to in order to stand out, don’t I need, like, word to describe it. Like, if I just go and say, I’m a conversion operator for course creators, don’t I just blend in the crowd verse versus if I say, I’m a conversion command director for course creators who plans in the conversion principles or uses the frameworks of comedy, not necessarily, like, have humor or a scotty, then there’s more chance for me to get notice.

You you need something to own. It’s absolutely true. We’re just saying rethink comedy as the word.

So it might be like surprise driven conversion be writing or unexpected or something like that where the idea is you’re going to unlock new growth for people by having unexpected ways of messaging x where unexpected could be funny. And maybe that’s your default, and that’s like what you actually do focus on. But people don’t need to hear that.

Personality, I think, and then good point, it might be not quite enough because personality sounds like you’re gonna come in and just do brand voice or something like that.

But that could be it too. But I would say explore something, like, kind of mind map comedy. So you put comedy in the middle and you just start, like, shooting off different words around it and see what, like, might fly, try out different ones in your LinkedIn profile in that line under your name, just whatever it is, if it’s personality driven conversion copywriting or the world’s most surprising conversion copywriting or whatever that is that you want to do. Yeah.

There’s a whole industry on this. I’m noticing, like, there’s proven humor frameworks and formulas that people use. I didn’t realize that.

Yeah. Yeah. Cool. Cool.

Okay. So work on that and then let us know everybody who we will talk do after this. But, thanks for those who are sticking on as well.

We have Abby then Adnan.

Cool. So yeah, I feel like this is a very Joe question as you dealt with this in your business. But so, yeah, my thing is they wanna ever agree I love it. I believe in it. Like, I totally wanna, like, make it the solution, of course, Grace is you want passive income.

But My audience is just all copywriters. Like, it’s like ninety percent copywriters, and I know, like, because, you know, I’ve did where I get featured is, like, copy hackers in the copywriters club and I’m probably doing, like, the world authority building. But I feel like I have this audience there and so many people are resting me for coaching. I’m like, Maybe I should be monetizing this, but then I don’t wanna distract myself on day one evergreen because I am so passionate about it and I really believe in it.

So, yeah, how do you Like, I guess this is maybe this is more an execution question, but how do you navigate it when, like, the the distraction thing, like, do you just stick with your thing? Or do you are you like, okay. I can have two things? I mean, that just feels greedy, but do you have any advice?

Like, I have some advice.

Yes.

We we do have that situation.

I would say, why are you publishing on copy hackers? Why are you doing things for copywriters if you don’t want to copywriters.

So there’s that to consider, but it’s like, well, because I did it. So it’s happened. Okay. Fine.

Have something you can serve to audiences.

You can. It’s just harder, and you’ll probably have to hire people in there even if it’s like VAs and stuff like that to handle it.

If copywriters are already finding you, One, do you like working with copywriters?

Okay. Good. So they don’t take energy from you. They give energy to you. Okay. Good. So that’s good.

So kind of table that. And then there’s the evergreen side of things, if you had to choose. Copywriters or evergreen course businesses?

I think it’s, like, two c two, like, cake of pizza. Like, Bye. I mean I have to choose.

Yeah. I guess.

I have to, but today, you know, ultimately, they wanna agree because I do believe, like, the copywriters will find me anyway.

Like, copywriters still buy my course.

I just I feel like there’s this opportunity there. And I’m like, I have this audience and I’m not monetizing it. And should I monetize it, or should I just focus on my thing?

Or both. Right? Like, you can. Depends how you monetize it. It depends what your calendar looks like. Depends, you know, what your priorities are on a day to day basis.

So if you were like, okay, every Monday is my day to work with copywriters, that’s it. That could be a way to approach it. Right? Like, it’s really tack ago.

Like, it’s way down at execution rather than strategy. Like, Monday is when I post on LinkedIn to copywriters, and I take my three copywriters that I coach, and we have sessions together. And that’s my Monday, and I’ve monetized it because I’m coaching these copywriters on that day. The rest of the week is focused on Evergreen course business stuff.

And that’s where you wouldn’t any longer publish anything on copy hackers, unless it’s talking to Evergreen Course creators, which wouldn’t make sense.

But then you start, like, focusing on writing the book on Evergreen courses. And I would say that’s where, like you say, the copywriters will find you. They do. They just find you. So Yeah. You can serve both, but you’ll need to make one a priority.

Yeah. Yeah.

I think that that’s answers there, and I’ll just leave it there and take that on board. Thank you.

Okay. Cool. Thanks, Adna.

Know we’re pastime, so I’ll I’ll try to be quick.

So I I’ve tried to work through things that I have done and I like to do. So and I’ve narrowed it down, and maybe you can tell me, like, if I’m just all over the place here, but SaaS emails, SaaS web copy and UX. So these are three things. And then I listed a bunch of things that I can kind of offer or would like to offer.

So am I being too broad too broad here or should or or should we be more specific into like, hey, I do SaaS pricing pages for web for websites or like If you say I do SaaS pricing pages, it’s really easy to own that and to master it too. Like, Okay.

Easy.

And I say easy not you can do it in ten hours. I say easy. You can take the next two years to do it and be masterful by the end of it. And over that time, share things and prove your expertise as you go. Right? So that’s easy compared to trying to be all SaaS, which could take your entire lifetime.

So that’s the easy option.

Okay. Is that something you wanna do? Because honestly, I did this certification program for SaaS copywriters and pricing pages.

Somehow, nobody came out of it caring about pricing pages. And I’m like, they’re the most interesting thing in SaaS in my opinion.

Like, what I’m actually working on handing that.

That’s the those samples for for the certifications.

So Oh, good.

I think page is one of the things that I was like, hey, this is something I I like to do. So Yeah.

Like, it’s the site of conversion. I know what it’s crazy to meet. And then there’s the customer, the visitor facing versus the actual customer, like there’s two different ones that you can work with. Anyway, there’s so much you could do there.

I would say if you can focus on one thing because there are a lot of SaaS copywriters out there. I don’t think there are enough of them, and I definitely don’t think there are enough great ones out there, but there are a lot of SaaS copywriters out there. So I would focus on a thing. If it’s SaaS, I would go more narrow than that and identify, like, which are the ones you like writing, and then which are the ones that people struggle with.

The most. And by people, I do mean your ideal client. So if it’s like sprout social, I wanna work with sprout social or companies that are fifty million to five hundred million a year, which is really big range, but still, then you’d see, like, what are the emails that they struggle with the most. And then you could easily, I think, focus in on just getting really good at those emails.

Don’t even know what they are, but if you could find that out and work on it and then just build authority on that.

That’s it. That’s like, job’s done, boss. You have a whole business now.

Do you think it it it it will take away from my focus if if I was to say, okay.

Let’s say SaaS pricing pages and just onboarding emails for, I don’t know, trial to pay it or or or like retention emails.

Connect the two. So if you’re like, I like pricing pages and I like emails, do they naturally fit together in a way where then the the two puzzle pieces click together become a new thing and you name that new thing.

Okay. Okay.

Does that make sense?

Yeah. Yeah. Okay. Yeah. Because, I mean, if you’re in that free to sorry, trial to paid, you’re gonna end up landing on that pricing page anyways.

Yeah. Okay. Exactly.

Yep.

Thank you.

Yeah. Totally. Cool. Fun. Yeah. Excited. I just want someone to own pricing pages already. Jillian.

That’s so funny. I just did the pricing pages course this week and I was like, this is so and I put that to my my list too. Like, I was like, oh, maybe I’ll just do pricing pages. I see a question. Like, I was like, can you just own, like, something like a page or a deliverable or something.

So that yeah. It’s fine that you brought that up, but there was another one I wanted to ask you about because I’ve I did the same thing that Adnan just mentioned is, like, what are the things that I’ve done? What do I like doing? And I’m kinda broke down possibilities from there.

So I had my deliverables that was one, but then I also have about research, and I’ve really only done customer interviews because that doesn’t surveys haven’t made sense for the clients I’ve worked with. And I like that, but then I was trying to think about how to narrow that down. And it came across I didn’t even know about this, but I wanted to get your thoughts on, like, lost customer interviews or lost customer now.

Oh, cool.

Is that a thing? Because I just haven’t heard I had never even heard of that and I was like, oh, I was trying to think of like a more specific angle than just customer interviews, which everyone does.

Yeah.

So I don’t know. Why is your thoughts on that? Are people doing that?

Is that, like, what’s I don’t know.

If people are doing it, they’re not making noise about it.

So is that because it’s not valuable, or is it What what got you excited when you heard about it?

I think just because I never hear anyone talking about it and I’m like, oh, this seems like it could be like another piece that’s maybe missing.

But I don’t know because I don’t have much experience in that space.

Yeah.

I’m thinking about, like, focusing more on SaaS. I’ve only worked with a few SaaS companies, but I’m thinking of making that more my foot, like, my checking out my focus. So I’ve been trying to research. So I don’t know that much about SaaS that I haven’t worked in it. So I’ve just been doing some research, but don’t know, like, what really makes sense for them.

Yeah. Shane, what were you gonna say to Jillian?

No. I love that. I think that’s super that’s exactly the way to think. I think that’s brilliant. I like it personally.

Yeah. Yeah. It’s really so okay. And then if we try to break it, like, how is it possibly a bad idea?

Outside of that you haven’t done it, that’s fine. That’s totally fine. You’ll learn how you’ll you can find.

What’s bad is I would say one, a assumption that people might make, a business might make is we lost them because they’re a bad fit. So I don’t wanna know anything about them anyway. They’re a bad fit.

Do you have to overcome that?

Which you can do, with thought leadership. Anybody else have ways to break this idea.

Yeah. Use that data to especially when you’re getting into paid traffic, use that data to to not target. Right? You need to know who you’re targeting versus who you’re not. That’s that’s an angle you can go with it.

Okay.

So let’s support it here.

Ways to do, webinar negative webinar survey.

Or interview. Like, sorry, write a webinar negative web so people who left negative webinar reviews, and she turned it into a whole email So the thing if it’s about the, like, you you ask that if they want to lose it, maybe there could be something that could be talked about there.

Anyone else? I think go explore it, Jilliam. Yeah.

I think that’s the the product team is gonna be excited about that. You know? That’s who that’s who cares about that. Is more than marketing? It’s the product team.

And product has more money than marketing. So that’s good.

Yeah.

Yeah.

You can close more projects for more money.

It looks like Chris says he does SAS cancellation interview surveys sometimes.

Harder to get them to provide feedback, but really cool.

Yeah, curious to hear.

Yeah.

Maybe I’ll follow-up with Chris about that.

Yeah. The harder it is, the more you can charge as long as it’s, like, high value. Like, what are they going to get out of learning about these lost customers.

Right.

Yeah.

Yeah. And like would it be I guess that would kind of move me away from copy would just be more like recommendation. It’d be more like findings and recommendations. Would that be what would come out of that?

Or I guess would it be copy recommendations too?

Don’t necessarily I mean, what do you you can go as far as you want to. Yeah. So if you wanna stop at just making recommendations, you can you can do that. Yeah. Just be more consultative rather than, which is, again, a good thing execution just never makes as much money as consulting strategy.

Yeah. I like it. Thanks for yeah.

You could even be the person who, like, finds, like, turns all the negative stuff into gold, like, find all their bad reviews and all, but just find, like, everything that’s bad about the company and find ways to turn that into value.

Cool. Awesome.

Anybody else have anything? I know we’re thirty minutes over. Anything in order to get you to a place where you can say here’s what I’m going to own.

We’re good. Okay.

So Very helpful.

Good. Wonderful.

So I will post just in general, in our general channel, in the Slack group, I’ll, post where to add in your one thing, just like declare it, state it, it’s your thing. And then we can start digging more into that stuff as we move into December.

Cool.

Alright y’all. Cool. If you have any questions, pop them in slack as always. I don’t think we have any more sessions this week.

But, yeah, we’ll we’ll follow-up more next week. And I want you to feel really good about what you’ve landed on So if you’re leaving this session still unclear or if, like, a couple days passed and you’re like, I don’t know. Don’t keep that to yourself. Bring it out and we can we can work through it with you. Okay?

Alright. Thanks, everyone.

Have a good rest of your day.

Bye, everyone.

Bye.